[AL-Directors] Results of Customer Satisfaction Survey for OSL's Library Support Division

[Jennifer Maurer]

Please pardon the cross-posting.

To: Oregon Library Directors

Hi,


Because the State Library is a state agency, the major divisions must conduct an annual customer satisfaction survey. We in Library Support and Development asked members of the following groups to participate in our 2016 survey: directors of academic and tribal libraries, Ready to Read grant recipients (includes public library directors), current LSTA grant recipients, Oregon Intellectual Freedom Committee, LSTA Advisory Council, Statewide Database Licensing Advisory Committee, Answerland Advisory Committee, and boards for OLA, OASL, OYAN.



Thank you to those who completed the survey. Library Support staff values the feedback. We met to discuss the comments and developed several action items to address them.

The final report is attached as a PDF.

Thanks,

Jen

Jennifer Maurer
School Library Consultant
Library Support and Development Services
Oregon State Library
250 Winter Street NE
Salem, OR 97301
503.378.5011
jennifer.maurer at state.or.us<mailto:jennifer.maurer at state.or.us>

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