[Answerland] Academic libraries & volunteers: Training for the QuestionPoint 24/7 Cooperative

[Tamara Ottum]

Hello Answerland academic libraries and volunteers,

Beginning Monday, March 13, you will be staffing the QuestionPoint 24/7 Reference Cooperative queue.

I will be holding a training session on Wednesday, March 8 at 10am, and a repeat on Friday, March 10 at 1pm.

If you can't make the live training, the session will be recorded and I will be supplying documentation. The training will cover policies & best practices from the Cooperative as well as an overview of the automated scheduling software (we are expected to clock in and out of our Cooperative shifts).

-Tamara


Tamara Ottum, MLIS
Answerland Coordinator
Oregon State Library
503-378-6506
tamara.ottum at state.or.us<mailto:tamara.ottum at state.or.us>
answerland.org<https://answerland.org/>


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