[Libs-Or] Tell us about Gale In Context user experience

Jennifer Maurer jennifer.maurer at state.or.us
Mon Nov 1 11:11:22 PDT 2010

If you’ve had a chance to use the new In Context interface for Opposing Viewpoints and Student Resources in Context, Gale would like to hear from you.  What do you particularly like about it?  Anything that you would change?  Problems?  Etc.


If you have comments about other Gale databases, please use the Need Additional Information or Contact Us forms on the Gale support sites for Oregon users.
            Academic libraries: http://galesupport.com/oregonacad/
            Public, Tribal, & K12 libraries: http://galesupport.com/oregon/

Remember that the more specific you are, the more helpful the feedback is.


Jennifer Maurer
School Library Consultant
Library Development
Oregon State Library
250 Winter Street NE
Salem, OR  97301-3950
jennifer.maurer at state.or.us<mailto:jennifer.maurer at state.or.us>

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From: Gale, Cengage Learning [mailto:gale.e-mail at cengage.com]
Sent: Monday, November 01, 2010 10:06 AM
To: Jennifer Maurer
Subject: Tell us about Gale In Context user experience

Your feedback is important to us. Share your thoughts today!

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[Gale In Context - We want to  hear from you!]<http://www.uptilt.com/c.html?rtr=on&s=4rs,1g23d,31ro,dcxn,219m,bilo,6zc0>

At Gale, we measure our success by your satisfaction, which is why we consistently seek feedback on the products we deliver.

Earlier this year, we launched Gale In Context<http://www.uptilt.com/c.html?rtr=on&s=4rs,1g23d,31ro,afva,jmvg,bilo,6zc0>, our family of online knowledge portals, developed in response to the demands of today’s Internet-savvy students. Since then, there’s been lots of buzz!

Gale In Context<http://www.uptilt.com/c.html?rtr=on&s=4rs,1g23d,31ro,afva,jmvg,bilo,6zc0> resources were designed to drive usage from your students. And while results from actual user surveys indicate students are significantly more satisfied with the authoritative media-rich content, Web-like navigation and seamless search capabilities,* we remain dedicated to evaluating and processing the helpful feedback we’ve received from our community — and will enhance the products accordingly.

If you haven’t had the chance to provide us with your feedback about these exciting resources, please use our new feedback form<http://www.uptilt.com/c.html?rtr=on&s=4rs,1g23d,31ro,dcxn,219m,bilo,6zc0>.
[We’d love to hear from you! Share your thoughts.]<http://www.uptilt.com/c.html?rtr=on&s=4rs,1g23d,31ro,dcxn,219m,bilo,6zc0>

Thank you for being a valued Gale customer. We want you to remain confident in your investment of Gale In Context<http://www.uptilt.com/c.html?rtr=on&s=4rs,1g23d,31ro,ee6e,53d2,bilo,6zc0> and its ability to deliver authoritative content throughout the new user-focused design.

*Based on year-over-year ratings of Gale Resource Centers in Foresee™ Results from Aug. 1 – Sept. 8, 2009, compared to Gale In Context for the same dates in 2010.

Gale, part of Cengage Learning
27500 Drake Road
Farmington Hills, MI 48331-3535

[Power to the user]<http://www.uptilt.com/c.html?rtr=on&s=4rs,1g23d,31ro,ctlr,83mg,bilo,6zc0>

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