[Libs-Or] Statewide reference task force asks - What are Oregon's reference needs?

Caleb TUCKER-RAYMOND calebt at multco.us
Mon Jul 8 14:43:27 PDT 2013


Hello,

About a month ago, Perri Parise sent this message asking you to help the
2013 Oregon State Library Task Force on Collaborative Reference. Thanks for
all of your thoughtful and helpful responses.

A summary of results has been put online on the task force web page under
'Meetings and Documents',
http://www.oregon.gov/osl/LD/Pages/projects/taskforce-collabrefservice.aspx#Meetings_and_Documents,
"Oregon Reference Needs: Summary of Community Feedback".

To further summarize, the major themes of your comments regarding the
reference and information needs of Oregonians were:

   - Raise awareness of library services

   - Increase partnerships with campus departments, community organizations
   and business

   - Access to electronic resources, eg more databases

   - Continue and improve statewide chat reference service

   - Adult programming, eg technology classes

   - Schools need help

   - Access to Subject Specialists

   - Technical infrastructure

The task force is charged with identifying and prioritizing the needs of
Oregonians regarding reference and information services and to recommend
how Oregon libraries, working together, can best meet them.

Caleb Tucker-Raymond

Statewide Reference Service Coordinator
Multnomah County Library
(503) 988-5438
calebt at multco.us
www.answerland.org


On Thu, Jun 6, 2013 at 3:03 PM, Pierina Parise <pparise at emporia.edu> wrote:
>
> As part of the charge of the State Librarian's task force on
collaborative reference, we want to answer the question:
>
> What are the needs of Oregonians in regard to reference and information
services?
>
> And we welcome your input!  Please talk with your colleagues and patrons
about that question.  In thinking about this issue, perhaps consider:
>
> ·        What are the unique reference needs of your community?
>
> ·        What are the items on your wish list of reference services to
offer to your community?
>
> ·        What are possible missed opportunities for reference services in
your community?
>
> ·        What do you want to make sure is not forgotten about your
community in regards to the work of the task force?
>
> ·        What are your thoughts about the reference needs of
non-library-users?
>
> ·        What would bring more people to the information services
provided by the library?
>
> ·        What might you need in order to serve people who do not
currently turn to the library for reference?
>
> ·        What is happening with reference services now?
>
> ·        What are the types of information needs that your library
currently serves?
>
> Please send your comments to me (pparise at emporia.edu) or to any other
member of the task force by June 13th.
>
> Task Force Web Page:
http://www.oregon.gov/osl/LD/Pages/projects/taskforce-collabrefservice.aspx
>
> Thank you!
>
> ~perri
>
> ****************************
>
> Pierina Parise, Director
>
> Oregon Distance Education Program
> Emporia State University, School of Library & Info Mgt
> 1020 SW Taylor, suite 447, Portland OR 97205
>
> Phone: 503-223-8280; Email: pparise at emporia.edu
>
>
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