[Libs-Or] Fwd: Job Position for Foreign Service Position

[Sarah Beasley]

*Foreign Service Regional Public Engagement Specialist (formerly 
Information Resource Officer)*

*DEPARTMENT OF STATE - AGENCY WIDE*

Agency Contact Information 
<https://www.usajobs.gov/GetJob/ViewDetails/464023100/>

  * MANY vacancies - Department of State Posts - Overseas and Domestic,
    United States

Work Schedule is Full-Time - Permanent after tenure granted by a Foreign 
Service Specialist (FSS) Tenure Board.

Opened Wednesday 2/15/2017(0 day(s) ago)

  Closes Tuesday 2/28/2017(13 day(s) away)

  * *Salary Range*

$60,270.00 to $80,998.00 / Per Year

  * *Series & Grade*

FP-1410-04/04

  * *Promotion Potential*

01

  * *Supervisory Status*

Yes

  * *Who May Apply*

Must be a U.S. citizen. Potential applicants should read the entire 
announcement to ensure that they meet all of the requirements and 
understand a Foreign Service career.

Applicants may not reapply for one year after the previous application 
for the same position.

If a State Department Suitability Review Panel denied suitability in the 
last two years, you may not apply (except Diplomatic Security Special 
Agent (SA) candidates whose denial was based solely on the unique 
requirements for SAs.)

  * *Control Number*

464023100

  * *Job Announcement Number*

RPES-2017-0001

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Job Overview

*Job Overview*

*Summary*

About the Agency <https://careers.state.gov/work/culture-of-leadership>

The U.S. Department of State, our country’s lead foreign policy agency, 
provides a rich international experience whether at home or abroad, and 
opportunities to become responsible leaders.

Each day, our employees make a difference as they contribute to our 
global society and defend and advance our country’s interests and 
values. They work on the business of diplomacy and high priority issues 
that impact the safety, security, and prosperity of our world – human 
rights, environment, energy, food security, public health, and 
technology – all while experiencing a unique career.

Our talented workforce reflects and champions all of our strengths and 
diversity – personal, professional, and educational. We offer a 
workplace that values and rewards leadership, collaboration and 
innovation, and personal and professional development.

The Department’s Bureau of International Information Programs (IIP) is 
the principal international strategic communications service for the 
foreign affairs community. IIP provides worldwide outreach platforms for 
public diplomacy and partnerships with policy experts and missions to 
design and execute outcome-oriented programs that engage foreign 
audiences to advance U.S. foreign policy.

American Spaces are in-person engagement platforms where visitors 
participate in discussions on issues affecting U.S. foreign policy and 
learn about the U.S. The Washington-based American Spaces Office 
establishes overall program policy, provides technical and 
administrative support, coordinates centralized acquisition of digital 
information resources, funds and tracks American Spaces projects, and 
manages training programs for staff. The RPES is responsible for 
ensuring that American Spaces fulfill this important role within the 
Department.

In addition to Education requirements, applicants must possess a minimum of:

  * Three years of Specialized Experience and a required Bachelor’s or
    Master’s for consideration at FP-04 level
  * Five years of Specialized Experience and a required Master’s degree
    for consideration at FP-03 level

RPES formerly was called Information Resource Officer (IRO). The RPES 
duties, requirements, and qualifications differ from IRO. Read this 
entire Announcement to see the requirements for Specialized Experience 
and Education level/majors and the RPES duties.

The Department of State is developing a rank-order list of eligible 
hires for a limited number of FS Specialist (FSS) vacancies based on the 
needs of the Department.

*Duties*

Foreign Service RPESs provide professional leadership and project 
management expertise to over 700 American Spaces at U.S. embassies and 
consulates, partner institutions, and to the hundreds of U.S. government 
(USG) and partner staff who operate them. Through technology interfaces 
and strategic travel within the assigned region, RPESs provide 
professional direction and guidance to American Spaces by:

 1. Using expertise and a high level of understanding of new
    communications tools and technologies to conduct training for
    American Spaces and Public Affairs staff on a wide variety of IIP
    platforms, digital tools, and analytics tools. Using data driven
    decision making, monitor and improve performance of American Spaces.
 2. Developing new products and services by conceptualizing and
    proposing new program ideas and operational procedures; serving as a
    member of product development teams; and testing and evaluating new
    commercial products for use in American Spaces.
 3. Performing advisory functions for public affairs officials on IIP
    platforms and programs and maximizing the utilization of American
    Spaces as key venues to engage foreign publics on U.S. foreign
    policy matters. Additionally, they advise IIP on overseas program
    environments; monitor trends and developments; and report on the
    impact of IIP products and platforms.
 4. Serving as project manager for American Spaces initiatives, to
    include managing fiscal resources; explaining IIP policies and
    procedures; identifying sources of funding and assisting with
    funding requests; and reporting on results of American Spaces.
    Coordinate major projects, such as American Spaces construction or
    renovation, where multiple stakeholders are involved. For some
    American Spaces projects, serves as the official Contracting
    Officer’s Representative or Grants Officer’s Representative.
 5. At some posts, directly supervising Locally Employed (LE) Staff and
    managing their home post’s American Space(s).

An RPES must adhere to the highest standards of integrity, 
dependability, attention to detail, teamwork and cooperation while 
accepting the need to travel, to live overseas, and when necessary, to 
live away from family.

*Travel Required*

  * Occasional Travel
  * An FSS generally spends the majority of his/her career assigned to
    the Department of State’s overseas missions and at times, lives away
    from family and/or in difficult or isolated conditions. Selected
    applicants will be notified of an Oral Assessment (OA) requirement
    in Washington D.C. For the selected applicants, all travel and other
    expenses incurred in connection with the OA are the sole
    responsibility of the applicant.

*Relocation Authorized*

  * Yes
  * After completing orientation and initial training in Washington,
    D.C., an FSS usually is assigned to two overseas tours, each two
    years in length, directed by the Department. After the initial two
    tours, assignments will be for periods of one to three years
    overseas or in the United States.

Job Requirements

*Job Requirements*

*Key Requirements*

  * Be a U.S. citizen and available for worldwide service.
  * Be able to obtain a Top Secret Security Clearance.
  * Be able to obtain an appropriate Foreign Service Medical Clearance.
  * Be able to obtain a favorable Suitability Review Panel determination.*
  * Be at least 20 years old and at least 21 years old to be appointed.
  * Be appointed prior to age 60 (preference eligible veterans excepted).**

*Qualifications*

*Specialized Experience*

Specialized Experience demonstrates that the applicant has acquired, and 
is able to apply, a combination of specific knowledge, skills and 
abilities appropriate to a Foreign Service RPES position.

Applicants must demonstrate that their job-related experience has been 
at progressively increasing levels of performance and responsibility 
through such indicators as promotions, raises, increases in duties and 
responsibilities, and organizational and employee impact.

At the time of application and in addition to Education requirements, 
applicants must possess a minimum of:

  * Three years of Specialized Experience and a required Bachelor’s or
    Master’s for consideration at FP-04 level
  * Five years of Specialized Experience and a required Master’s degree
    for consideration at FP-03 level

Examples of Specialized Experience include, but are not limited to:

  * Overseeing the budgeting and planning process within an assigned
    portfolio, including evaluating and assessing the outcomes of the
    programs.
  * Developing, managing, and coordinating public engagement events
    (workshops, conferences, presentations, etc.)
  * Designing programming most likely to be effective in influencing the
    attitudes and/or behaviors of targeted groups, and to evaluate the
    impact of programmatic activities, using data to adjust as needed to
    improve results.
  * Using and guiding others in using evaluation tools and techniques to
    analyze quantitative and qualitative data and metrics using a
    variety of tools and methods, to inform resource allocation
    decisions, staffing, and programmatic options.
  * Developing curricula and conducting or facilitating training in
    areas such as project management, strategic programmatic planning,
    presentation skills, digital literacy, digital content development,
    audience targeting, developing and delivering innovative
    policy-relevant programming, information campaigns, and interactive
    engagement techniques.
  * Developing, implementing, and leading community engagement efforts.
  * Analyzing data to identify and recommend priorities to develop,
    direct, and organize multiple stakeholder work plans. Resolving
    organizational, operational, and cross-cultural problems.

In addition to meeting the requirements above, applicants must possess 
excellent interpersonal, verbal and written communications skills, and a 
strong customer service orientation.

*Knowledge, Skills, and Abilities*

Knowledge of:

  * Information Technology and Digital Platforms: Advanced knowledge of
    existing and emerging technologies and digital tools relevant to
    developing, deploying and evaluating targeted, outcome-oriented
    information campaigns informing, educating and persuading, and
    methods of information storage, organization and disposition.
  * Event Management: Basic knowledge of the practices employed by
    cultural, entertainment, educational, social and other public
    engagement forums, venues or institutions to attract, cultivate and
    impact audiences.
  * Commercial Information Products and Services: Advanced knowledge of
    commercial products, platforms or services for the development,
    dissemination, and impact analysis of informational content.
  * Project Management: General understanding of the planning and
    execution of a physical facility or an emerging technology systems
    renovation/upgrade, including: development of the overall scope and
    delivery of a project, and managing cost, schedule, staffing, and
    training through the use of project management best practices and
    methodologies.
  * Information Campaign Management: Advanced knowledge of managing and
    developing content, planning, executing and analyzing a targeted
    information campaign, maintaining a programmatic calendar, methods
    to drive and track consistent, relevant traffic and leads to digital
    information/engagement platforms.
  * American Culture: Basic knowledge of American culture, values and
    customs, political and social institutions, history and contemporary
    affairs.
  * Fiscal Management Principles: Basic understanding of how budget and
    fiscal resources using public trust funds are allocated in large
    organizations.

Skills in:

  * Using Current and Emerging Information Technology and Digital
    Platforms: Advanced applicable skill in using current and emerging
    information technology (e.g., social media, web and mobile
    technology, applications tools for project management, communication
    and analytics) in order to assess how they can contribute to
    improving outcome-oriented engagement.
  * Digital Campaign Management: Advanced skill in social media
    engagement of audiences, and analyzing data/reports to make
    adjustments in strategy and methodologies.
  * Developing Outreach and Promotional Strategies: Advanced skill in
    developing promotional material and strategies for targeted
    dissemination of information products, programs, or services.
  * Managing Change: Advanced interpersonal and management skills in
    order to motivate individuals and teams as they transition to new
    organizational goals, structures and ways of working (e.g.,
    transition to cloud, social, mobile environments, collaborative
    team-based environments, changed reporting patterns).
  * Training: Advanced skill in designing, organizing and conducting
    staff training.
  * Conducting Assessments for Program Evaluation: Advanced skill in
    designing and implementing surveys and other evaluative tools in
    order to collect data to support assessments of the quality and
    effectiveness of programs, products, platforms and services.
  * Building Peer Relationships: Advanced skill in sharing professional
    insights, ideas, observations (e.g., through presentations,
    participation in communities of practice, real time collaborative
    tools) that contribute to institutional and/or program development.
  * Organizational Management: Advanced skill in planning, organizing,
    and managing human and fiscal resources to bring about the
    successful completion of projects that support or achieve defined
    goals. Advanced project management skill in liaising with private
    sector contractors, on physical plant requirements, renovations,
    remodeling or structural enhancements.
  * Public Speaking and Presentations: Advanced communication skills to
    publicly articulate and explain objectives, environmental and
    societal norms and values, both in current and historical contexts,
    in order to advance understanding.
  * Working in Cross Cultural Environments: Basic skill in working
    effectively with multicultural staff, in the U.S. or overseas, to
    design, implement, evaluate and promote programs in a cross cultural
    environment.
  * Budget Management: Basic skill in preparing and monitoring budget
    and financial reports in order to assure that funds are used
    appropriately.
  * Staff Development: Basic skill in assessing employee performance,
    strengths, weaknesses and professional development needs in order to
    manage and direct staff for optimum productivity and effectiveness.
  * Negotiating and Conducting Procurement of Goods & Services: Basic
    skill in negotiating the purchase and licensing arrangements,
    contractual terms, subscription rates of specialized applications,
    products and services within applicable regulations.

Ability to:

  * Formulate Strategic Goals: Documented understanding and ability of
    the strategic goals formulation process of large organizations.
  * Align Abilities and Talent with Organizational Vision: Ability to
    adapt individual abilities and talents to align with a larger
    organization’s strategic goals and objectives. Ability to recognize
    and develop complementary talent and abilities in others.
  * Locate, curate and adapt information from a wide variety of sources
    to achieve a programmatic objective.

*Education*

At the time of application, applicants must possess, in addition to at 
least three years' Specialized Experience in the last 10 years:

  * A Bachelor's degree from an accredited program in Library
    Technology, Media and/or Communications, Public Relations, Museum
    Studies, or Marketing; or
  * A Master's degrees in Library Science, Media, Culture and
    Communication, Media and Strategic Communication, Media
    Entrepreneurship, International Marketing, Museum Studies, or Public
    Administration.

You must submit all transcripts supporting your educational achievements 
for you to receive credit.

Official or unofficial transcripts may be submitted for the application 
process. Your transcript must include your name, the school’s name, the 
degree and date awarded. A transcript missing any of the key elements 
above will not pass the minimum qualifications and the candidacy will be 
ended. Copies of diplomas may not be submitted in lieu of transcripts 
for education above high school level.

Education must be accredited by an accrediting institution recognized by 
the U.S. Department of Education <http://ope.ed.gov/accreditation> in 
order to be credited towards qualifications.

Education completed in foreign colleges or universities may be used to 
meet the education requirements if you can show that the foreign 
education is comparable to that received in an accredited educational 
institution in the United States. It is your responsibility to provide 
such evidence when applying. Click on the link for a list of accredited 
organizations <http://www.naces.org/members.htm> recognized as 
specializing in interpretation of foreign education credentials.

*Security Clearance*

Top Secret

Cheers!

RoseRose M. Jackson

Coordinator, Foreign Service Specialists Orientation

Foreign Service Institute

4000 Arlington Blvd.

Arlington, VA  22204

703-302-6756

PERSONAL
This email is UNCLASSIFIED.


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