[Libs-Or] Providing computer support during COVID

Jim Jatkevicius jimj at wccls.org
Fri Oct 30 15:04:21 PDT 2020


We are currently exploring approaches to providing public computer access to patrons and we are seeking the wisdom of libraries currently doing so in a restricted COVID-19 environment.

How are you managing hands-on support for patrons with their computer sessions? Are you simply maintaining standard distancing precautions, installing shields, and enforcing masking protocols? Are staff working hands-on with patrons when necessary?  Are you remoting in and taking over patron computers with a software solution? Have you developed other procedures you have found effective?

Any insights you can share would be most helpful.

Thank you.

Jim Jatkevicius (pronounce<https://namedrop.io/jimjatkevicius>) , Library Services Supervisor - Reference
Forest Grove City Library
Forest Grove, OR 97116
jimj at wccls.org<mailto:jimj at wccls.org>
503 992-3280

Like us on Facebook<https://www.facebook.com/ForestGroveLibrary/?ref=bookmarks>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://omls.oregon.gov/pipermail/libs-or/attachments/20201030/a78920f3/attachment.html>

More information about the Libs-Or mailing list