[Libs-Or] Sno-Isle Libraries needs a district manager and a Digital Content Coordinator Fw: Employment Opportunities: Supplemental

Marta Murvosh murvosh at yahoo.com
Thu Feb 4 11:02:53 PST 2021


Come work for Sno-Isle Libraries. We're fun and we do great things. 
Besides doing the regular work that a district manager does, they also oversee rapid-response teams creating programs and resources that make a different in our patrons' lives during COVID-19 quaratine. 
The Digital Content Coordinator job is new. 
All the details are at https://www.sno-isle.org/employment/.
And if you're thinking you might have to leave Portland behind, remember, we're not that far north of Seattle (not that you can really enjoy Seattle just yet.)  
Cheers,
Marta
Marta Murvosh, MLS
librarian and freelance writer
murvosh at yahoo.comLinkedin - Facebook - Website
 
From: Miranda Blum <MBlum at sno-isle.org>
Sent: Thursday, February 4, 2021 10:51 AM
To: All Employees <AllEmployees at sno-isle.org>
Subject: Employment Opportunities: Supplemental 
Please be advised that the closing date for the Digital Content Coordinator has been extended through this Sunday, February 7. Thank you!

 

 

 

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Sno-Isle employees must apply through the Job Opportunities portal in Paycom to be considered as an internal candidate.
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View this email in your browser
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Please see below for current employment opportunities at Sno-Isle Libraries.
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   - F/T Public Services Assistant I
   - District Manager - East
   - Digital Content Coordinator – closing date extended to Sunday 2/7
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Apply online today!
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ABOUT US
Sno-Isle Libraries is a large, two-county district in the beautiful North Puget Sound region of Washington State. Set in the fastest-growing corner of the state, Sno-Isle Libraries serves more than 770,000 residents in Washington's Snohomish and Island counties through 23 community libraries, online services, and Library on Wheels. Learn more at sno-isle.org.

THE APPLICATION PROCESS
Online applications must be submitted by 9:59 p.m. on the closing date. Resumes and letters of interest are encouraged and should be attached during the application process, but will not be accepted as a substitute for a completed Sno-Isle application.

Applications time out after 30 minutes. It is recommended that you save often, or copy and paste your supplemental question responses from a Word document to ensure no progress is lost.

Applicants who best match the needs of posted positions will be contacted by phone if selected for an interview. The hiring process can take a minimum of 4 to 8 weeks.

Applicants who need accommodations during the application or interview process should contact the Human Resources Department (360) 651-7000.

You must be 16 years of age or older to be eligible for employment. All offers of employment are conditioned on the provision of satisfactory proof of applicant’s identity and legal authority to work in the U.S. Offers of employment are also conditioned on Sno-Isle’s receipt of satisfactory responses to reference requests and a criminal background check, when required.

Questions may be directed to Human Resources at:
360-651-7000 (local) / 877-766-4753 (toll free) / 800-647-3753 (TTY)

INTERNALTRANSFER PROCESS
Current employees who would like to request a transfer to another location in the event of a future vacancy should contact Human Resources for more information
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F/T Public Services Assistant I

Location: Mukilteo
Pay Range: $18.60 - $25.60 Hourly
Hours per week: 40
Job Requisition: 22943

Closing Date: February 18, 2021

The schedule for this position is Tuesday through Saturday, and one Sunday every 4 weeks and may include morning, afternoon, evening hours. Successful candidate may be required to adapt to future schedule and location changes depending on library needs.

Job Summary
The Public Services Assistant I performs basic public service and library support tasks at one or more community libraries or Library on Wheels to contribute to their effective operation, providing library services, spaces, and resources that are representative of diverse cultures and perspectives, intentionally inclusive, and accessible to everyone.

Essential Functions
Provide assistance at the library circulation desk, answers phones, checks library materials in and out, registers customers for library cards, and orders various library materials.

Assist customers with self-checkout machines and answers questions in the hold areas.

Return library materials to proper locations and supports circulation duties.

Provide assistance to library customers with basic reference questions.

Respond to technical services calls and assists with problems with the fax machines, public copiers, pay-for-print stations, vending machines, and printers.

Submit and monitor technical reports for library technology service issues.

Perform other public service and general clerical support tasks as assigned.
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District Manager - East

Location: Service Center (Marysville) / East District
Pay Range: $9,415.47 - $13,228.80 Monthly
Hours per week: 40
Job Requisition: 22884

Closing Date: February 18, 2021

Sno-Isle Libraries seeks a self-motivated professional who is an innovative thinker and a strong communicator as a District Manager. The successful candidate will manage the operation of a group of community-based libraries in Granite Falls, Lake Stevens, Marysville, Monroe, Snohomish, and Sultan, representing the East District, to assure the effectiveness of their operations and services to customers and communities in the district.    

This District Manger will also be responsible for the support of two areas of practice: Adult Services and Programming Services. They will be supported by two coordinators in those respective areas. This duty may change as Sno-Isle Libraries evolves its service offerings or as the work transforms. The District Manager will evaluate and monitor public accessibility of resources to identify and remove barriers, ensuring inclusive library access to all customers; and work with people from diverse backgrounds, build and maintain relationships with library stakeholders and community leaders, and identify ways to best meet diverse customer needs. 

Job Summary
Manage the operation of a group of community-based libraries to assure the effectiveness of their operations and services to customers and communities of the district.  Evaluate and monitor public accessibility of resources to determine and remove barriers ensuring inclusive library access to all customers, and work with people from diverse backgrounds, build and maintain relationships with library stakeholders and community leaders, and identify ways to best meet diverse customer needs. Work closely with Service Coordinator(s) to establish and sustain a unified vision of a community of practice in assigned areas.

Essential Functions
Support community libraries managers in the operations of community libraries.

Coordinate the development and implementation of a positive experience for customers at all Sno-Isle community libraries and public website, which includes:
   
   - Customer service standards,
   - Facility standards,
   - Community engagement.

Coordinate an assigned community of practice, which includes: 
   
   - Sustaining a unified vision for assigned service area,
   - Supporting community library staff activities in assigned service area,
   - Creating a positive experience for members of the community of practice.

Coordinate effective communication to community libraries staff.

Support the work of Library Managers in effective community relations including presentations to community organizations and negotiations with local government officials.

Perform community engagement activities at the regional level, which may include board membership, meeting attendance, and relationship building.

Responsible for leadership development within community libraries and services and for fostering collaborative and cross-departmental work.

Provide effective direction to assigned staff to assure the quality and efficiency of public service for the library. This includes such actions as interviewing, selecting and training staff; scheduling and assigning staff to tasks and services to assure optimum service levels and uses of staff skills and abilities; coaching staff and arranging for or giving continuing training to enhance their capabilities and to enhance quality of service; applying Library District personnel policies and procedures to such matters as granting and scheduling leave, resolving grievances and discipline matters; and promoting and terminating staff members.
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Digital Content Coordinator

Location: Service Center (Marysville)
Pay Range: $6,432.40 - $8,907.60 Monthly
Hours per week: 40
Job Requisition: 22770

Closing Date: February 5, 2021February 7, 2021

Job Summary
Coordinate efforts behind organizing and maintaining the library customer’s digital experience. Evaluate and monitor public accessibility of digital services and resources to determine and remove barriers ensuring inclusive library access to all customers. Support library staff in the creation and promotion of website content and services that anticipate and respond to customer trends and community needs.

Essential Functions
Develop and implement strategies, together with the Digital Experience Manager, which promote and lead to increased use of library materials, resources, services, and events.

Create web content and pages that forward the library’s brand, as well as promote services, resources, and events; create and curate online content and pages that reflect the diversity of our communities and provide equity of access.

Collaborate with library staff to create or oversee the development of content. Leverage web content for cross-channel use by working with staff in other departments.

Develop, support and maintain user-friendly web pages in collaboration with staff, vendors and consultants; schedule and implement changes and updates to web pages and content; conduct quality assurance frequently on the site experience for mobile and desktop views.

Organize taxonomy and hierarchical structures with web content to promote organizational priorities; maintain awareness of user behavior and interests when determining web content; strategically utilize Content Management System (CMS) content creation to market and promote library materials and services.

Schedule and coordinate content for the website; communicate with content creators about organizational priorities, type of content needed, and deadlines.

Provide effective direction to content creation staff. This includes such actions as selecting and training staff, assigning tasks to staff, coaching staff and giving feedback to supervisors about staff’s work.

Collaborate with Digital Experience Team members to create, edit, and/or review content creation procedures, expectations, and standards to ensure they are consistent with the library’s mission and vision; proactively assess current processes for optimization.

Manage website and event management security permissions. May set or change permissions in addition to the Digital Experience Manager.

Resolve staff questions or complications arising from content management system, event management system, or library app. Serve as the main point of contact for questions submitted to the content management system vendor. Appropriately monitor, follow-up, and share results with Sno-Isle staff.

Analyze and evaluate existing delivery methods and service needs through analytics and surveys. Keep usage statistics and create reports.

Contribute insights and recommendations to team discussions on digital content best practices to ensure optimization in delivery.
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Copyright © 2021 Sno-Isle Libraries, All rights reserved.

Sno-Isle Libraries is an Equal Opportunity Employer.
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