[Libs-Or] Upcoming learning opportunities (free)

Mon Nov 17 15:51:58 PST 2025

Hello library community!

Here’s a summary of upcoming learning resources available through the State Library and other organizations. Be sure to visit the State Library of Oregon’s CE website<https://slo.oregon.gov/conted/> for more learning resources and the CE Calendar<https://slo.oregon.gov/conted#s-lib-ctab-24120710-1> which also includes links to the PDF<https://maine-msl.libguides.com/ld.php?content_id=76010632> and online<https://www.webjunction.org/find-training/free-events.html> versions of this month's free events listed by category (compiled by the Maine State Library and hosted by WebJunction).

>> If you’re looking for learning resources on a particular topic, please contact me<mailto:darci.hanning at slo.oregon?subject=I'm%20looking%20for%20CE%20resources> – I’m happy to help! <<

LEARN
De-Escalation – Recognizing and Responding to Tense Situations<https://my.nicheacademy.com/oregonstaff/course/12671> (self-paced tutorial, Oregon Library Staff Academy)
Note: Oregon library staff and volunteers can request access to the Oregon Library Staff Academy by using this form<https://www.cognitoforms.com/StateLibraryOfOregon/RequestAccessToContinuingEducationResources> and choosing the option for the Oregon Library Staff Academy.

If you’ve worked with patrons for any length of time, you’ve encountered someone who is anxious, irritated, or angry. Patrons may be frustrated with the library, another related service, or with something that has nothing to do with us at all.

From board members and directors to frontline staff and volunteers, it is important for everyone to be able to recognize, respond to, and prepare for a tense situation, all of which are covered in this first part of a two part series on de-escalation techniques.

By the end of this tutorial, you will be able to:

  *   Recognize and know how to respond to tense situations
  *   Determine when de-escalation isn’t appropriate
  *   Prepare for tense situations in your library

De-Escalation – Skills and Practice<https://my.nicheacademy.com/oregonstaff/course/12814> (self-paced tutorial, Oregon Library Staff Academy)
Note: Oregon library staff and volunteers can request access to the Oregon Library Staff Academy by using this form<https://www.cognitoforms.com/StateLibraryOfOregon/RequestAccessToContinuingEducationResources> and choosing the option for the Oregon Library Staff Academy.

Your ability to recognize, respond to, and prepare for a tense situation in your library is only part of de-escalation. Specific skills will help you deal with patrons who are angry or frustrated. In part 2 of 2 in our series on de-escalation techniques, you will learn verbal and non-verbal skills to manage tense situations.

By the end of this tutorial, you’ll be able to:

  *   Develop verbal and non-verbal de-escalation skills

LISTEN / READ
Navigating Difficult Situations in Public Libraries with Dr. Margaret Ann Paauw<https://publiclibrariesonline.org/2025/11/new-podcast-episode-navigating-difficult-situations-in-public-libraries-with-dr-margaret-ann-paauw/> (Public Libraries Online podcast, November 16, 2025)
In this episode, Dr. Margaret Ann Paauw joins us to discuss her new book, “Navigating Difficult Situations in Public Libraries,” which provides straightforward de-escalation and crisis navigation tools that any library professional can utilize. Join us to hear about supporting patrons, supporting staff members, and building healthier library environments.

Navigating Difficult Situations in Public Libraries<https://ccrls.ent.sirsi.net/client/en_US/oslpublic/search/detailnonmodal/ent:$002f$002fSD_ILS$002f0$002fSD_ILS:1987359/one?qu=Navigating+Difficult+Situations+in+Public+Libraries> is part of the State Library’s Library and Information Science collection and is available via ILL<https://www.oregon.gov/library/libraries/Pages/LIS-Collection.aspx> from the State Library.

READ / WATCH
Read PLA's New Report on Adult Learning in Public Libraries<https://publiclibrariesonline.org/2025/11/expanding-possibilities-public-libraries-and-adult-learning-white-paper/>
Public libraries are at the forefront of adult learning in the United States, serving as trusted, accessible programming providers. In a new report, “Expanding Possibilities: Public Libraries and Adult Learning – Insights from the Field,” PLA provides insights and innovations from the field based on a national survey of more than 350 public libraries, literature review, and case studies. Read the report.

A free PLA webinar on Nov. 12 examined key findings from the survey related to priority needs, barriers and program responses, funding and evaluation, and partnerships. The report and webinar are sponsored by Gale, part of Cengage School. Watch the recording<https://www.ala.org/pla/education/onlinelearning/webinars/ondemand/expanding?_zs=kSrvg1&_zl=3ogSA>.

HIGHLIGHTED WEBINARS:
Friday, November 21, 11:00a – 12:30p PT: Bystander Intervention to Stop Hate Based Harassment<https://righttobe.org/events/bystander-intervention-to-stop-hate-based-harassment-5/> (Right to Be)
Hate-based harassment has been on the rise in the US and the world. In this virtual workshop hosted on Zoom, we’ll learn how you can intervene effectively as a bystander without ever compromising your safety.

This 90 minute interactive training will teach you the 5Ds of bystander intervention methodology. We’ll start by talking about the types of disrespect that many folks across all identities are facing right now — from microaggressions to violence — using a tool we call the, “Spectrum of Disrespect.” You’ll learn what to look for and the positive impact that bystander intervention has on individuals and communities. We’ll talk through five strategies for intervention: distract, delegate, document, delay, and direct; and how to prioritize your own safety while intervening. We’ll have time at the end for practice, and you’ll leave feeling more confident intervening the next time you see hate-based harassment online or in person.

This training may not be ADA compliant.

Tuesday, December 9, 12:00 – 1:00p PT: Navigating new building projects<https://www.webjunction.org/events/webjunction/new-building-projects.html> (Webjunction)
Public library building and renovation projects are often once-in-a-generation events. Staff and leaders may never have done a similar project and may never do one again, making it imperative for libraries to learn from one another. Come learn from one library’s successful experience.

Newton Public Library opened the doors to its new building on April 1, 2024, after raising more than $3.3 million to help fund construction. After a brief overview of design goals and features of the new library, this webinar will focus on lessons learned through a successful fundraising campaign and practical suggestions for how to manage input and expectations during the building process.

ONLINE CONFERENCES (registration is free unless noted otherwise):

Wednesday, December 3, 9:00a – 2:30p PT: 2025 Rural Library Network eSummit<https://web.cvent.com/event/c5f5360a-566f-4a0b-bf6f-bcc6d776748d/websitePage:3d6d2182-5322-49db-bc62-7309541129c3> (Partners for Rural Impact)
Each year, the Rural Library Network eSummit brings together over 500 rural library leaders, staff, and partners from across the country for a powerful virtual gathering focused on one thing: the transformational role of libraries in building strong, thriving communities. This is not your typical online conference—it’s a high-energy, highly practical experience that affirms your work, expands your resource toolkit, and connects you with peers who share your mission, “All Rural Students Succeed.” [Agenda<https://web.cvent.com/event/c5f5360a-566f-4a0b-bf6f-bcc6d776748d/websitePage:e8ec8632-4941-4db5-b2b7-f9269ee7cda1>] [Registration<https://slo.oregon.gov/regProcessStep1>]

Thursday, December 4, 7:00a – 2:00p PT: Winter Book & Author Festival 2025<https://www.libraryjournal.com/event/prh-winter-festival-2025> (Penguin Random House / School Library Journal  Library Journal)
Join Penguin Random House, Library Journal, and School Library Journal for their Winter 2025 virtual book and author festival, a free day-long event celebrating reading, authors, and librarians everywhere! Enjoy a day packed with author panels and interviews, virtual shelf browsing, audiobook discovery, and adding to your TBR pile. You’ll hear from many of your favorite authors, whose work runs the gamut from Picture Books to Young Adult titles to the best new Fiction and Nonfiction for adults. There is something of interest for every reader. Attendees will also have the opportunity to check out the virtual exhibit hall, access eGalleys, and enter to win prizes and giveaways

UPCOMING LIVE PCI WEBINARS:
Each Wednesday from 11a - 12p PT, explore new, relevant topics during a live webinar from People Connect Institute.  Note: all PCI Webinars (live and recorded) are limited to Oregon library staff, volunteers, board members, Friend and Foundation members. Full descriptions are available on the PCI Webinar CE page<https://slo.oregon.gov/conted#s-lib-ctab-24120710-3>.

Oregon library staff and volunteers can request registration links for these upcoming webinars:<https://www.cognitoforms.com/StateLibraryOfOregon/RequestRegistrationLinksToUpcomingPCIWebinars>

NOVEMBER:

·        November 19: Best Practices for Onboarding New Staff

·        November 26: Stoicism and Gratitude: Being Thankful for What We Can Control and What We Cannot

DECEMBER:

·        December 3: Scheduling Developing an Adaptive Storytime

·        December 10: Something's Missing: The Need for Library Involvement in Prison Literacy Programs

·        December 17: More than Your Voice: Practical Strategies for Speaking to Power

These webinars will also be recorded and available to Oregon libraries the following week in the Oregon Library Staff Academy / PCI Webinars<https://my.nicheacademy.com/oregonstaff?category=20549> category; if you need access to the academy, please submit this form<https://www.cognitoforms.com/StateLibraryOfOregon/RequestAccessToContinuingEducationResources> and choose the option for the Oregon Library Staff Academy.

                 Previous PCI Webinars:

  *   October 15: From Librarian to Lieutenant Governor Candidate: Lessons Learned from the Campaign Trail (recording available<https://my.nicheacademy.com/oregonstaff/course/88119>)
  *   October 22: NotebookLM in Action (recording available<https://my.nicheacademy.com/oregonstaff/course/88295>)
  *   October 29:  Romance Readers Advisory: The Greatest Love Story Ever Told (recording available)
  *   November 5: Care-Full Leadership: Managing with Trauma-Informed Care (recording available)
  *   November 12: Applying Early Literacy in Storytime Settings (recording available)

Coming up the week of November 17, details are available in the CE Calendar<https://slo.oregon.gov/conted/free#s-lib-ctab-24120710-1>:

Tuesday, November 18:

  *   10 – 11am Crafting Powerful Talking Points for Library Advocacy (Clarivate/Proquest)
  *   10 – 11am Preparing Your Website and Marketing Analytics for 2026 (TechSoup)
  *   11am – 12pm Acts of Science: Connected Info Session (SciStarter)
  *   11am – 12pm The Price of Nice with Amira Barger (Idealist/Volunteer Match)
  *   11am – 12pm The Research Data Services Landscape: How Do You Start and Where Does Your Library Fit In? (NNLM)
  *   12 – 1pm Big impact, small budget: After-school ideas that cost next to nothing (WebJunction)
  *   2 – 3pm Future Ready Librarians Webinar Series (All4Ed)
  *   2 – 3pm App Smash Extravaganza: Digital Tools for Innovation and Impact (All4Ed)
  *   3 – 4pm Data-Informed Advocacy for School Libraries Online (Libraries Learn/Colorado State Library)

Wednesday, November 19:

  *   8 – 9am Stay Relevant in a Digital World! Easy-to-Implement Guidance to Maintain Your Digital Presence (Nonprofit Learning Lab)
  *   8 – 9am Summer Reading Program 2026: Unearth a Story (Nebraska Library Commission)
  *   9 – 10am Creating and Advocating for Nature-Smart Libraries (ALA/eLearning)
  *   9 – 10am The donor cultivation playbook: smarter touches, stronger results (Bloomerang)
  *   10 – 11am Build Apps, Not Spreadsheets: A Live Look at Google AppSheet (TechImpact)
  *   10 – 11am Translating Finance in the Nonprofit World: Telling the Right Financial Story to the Right Audience (Blackbaud)
  *   11am – 12pm PCI: Best Practices for Onboarding New Staff
  *   11am – 12pm Stuck No More: Unlocking Hidden Solutions with Paradox Awareness (Niche Academy)
  *   12 – 1pm All Together Now: Collaborating with AI and SMEs (Training Magazine Network)
  *   12 – 1pm Nourishing Minds: A Free Toolkit for Teen Mental Health Programming in Libraries (ProgrammingLibrarian)

Thursday, November 20:

  *   10 – 11:30am The Art of The Possible: Building Data Strategy for Greater Mission Impact (TechSoup)
  *   11am – 12:30pm Self-Care and Burnout Prevention Training with Gabrielle Juliano-Villani (Ryan Dowd)

Friday, November 21:

  *   9 – 10am Creating with AI: Copyright Issues Related to Authorship, Authenticity, and Preservation for AI-assisted Works (ASERL)
  *   12 – 1pm ASERL Copyright Office Hour (ASERL)

Coming up the week of November 24, details are available in the CE Calendar<https://slo.oregon.gov/conted/free#s-lib-ctab-24120710-1>:

Monday, November 24:

  *   10 – 11am Emotional Intelligence for Culture Change: Awareness, Accountability & Impact

Tuesday, November 25:

  *   10 – 11am Simplified Fundraising Planning for Small Nonprofits (ProductiveFundraising)
  *   10 – 11am Supporting AI Education in Out-of-School Time Spaces (National Girls Collaborative Project)
  *   10:30 – 11:30am Stand Up! Against Street Harassment for the International Day for the Elimination of Violence Against Women
  *   12 – 12:30pm Building Smarter Workflows with AI in K-12 Operations (Follett)

Wednesday, November 26:

  *   11am – 12pm PCI: Stoicism and Gratitude: Being Thankful for What We Can Con

Cheers,
Darci Hanning, MLIS (she/her/hers)
Public Library Consultant / CE Coordinator
Continuing Education Resources: https://slo.oregon.gov/conted/
State Library of Oregon | Library Support and Development Services
971-375-3491 | darci.hanning at slo.oregon.gov<mailto:darci.hanning at slo.oregon.gov> | www.oregon.gov/library<http://www.oregon.gov/library>

[State Library of Oregon (Logo)]

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Book time to meet with me<https://outlook.office.com/bookwithme/user/a59abb0a2327467fac503ddb3913cf5e@slo.oregon.gov?anonymous&ep=signature>

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