[Local-Gov-News] FW: Oregon State Treasury/US Bank Outage

[Kari McCaw]

Sorry to inform you but you received this survey in error, I  apologizing for any confusion or inconvenience that this may have caused.  Please disregard the original message. Thank you!

Kari

From: McCAW Kari
Sent: Thursday, September 30, 2010 4:22 PM
To: 'local-gov-news at listsmart.osl.state.or.us'; 'Treasury-News at listsmart.osl.state.or.us'
Subject: Oregon State Treasury/US Bank Outage

As you are likely aware, on Tuesday, August 3rd, U.S. Bank experienced a power outage, which caused a number of delays in the processing of both transactions and reporting.  Treasury was informed of the incident early on the morning of Wednesday, August 4th and worked with the bank, agencies, and local governments throughout the remainder of that day, and the ensuing days, to communicate about and resolve actual and potential funding and posting delays related to the incident.  Treasury has completed its own initial internal 'lessons learned' exercise, and would like to solicit your feedback regarding our communication during this incident.  The survey found at the following link is aimed at capturing this input.  It is also intended to prompt you to think about your own business continuity procedures as they relate to banking processes. The survey has 25 questions and should take between 5 and 20 minutes to complete depending on the level of detail that you would like to share with us.  We recognize that you may receive this message through multiple channels.  We apologize for any inconvenience that may cause.  Please complete the survey by Friday, October 15th, 2010.  The link below will take you directly to the survey.  Thank you!

http://www.surveymonkey.com/s/SKRQ5LB


Kari I. McCaw
Executive Assistant to Cora Parker, Director of Finance
Oregon State Treasury
350 Winter Street NE, Suite 100
Salem, OR 97301
503.378.4064 - phone
503.373.1179 - fax
email: kari.mccaw at state.or.us

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://omls.oregon.gov/pipermail/local-gov-news/attachments/20100930/de863ab5/attachment.html>