[Sora] OHA Ombuds Program Opportunities

[Dobra Sarah E]

Hi SORA,
The OHA Ombuds Program has two opportunities:

  *   VISTA Volunteer application extended to April 17th (this is a rolling deadline)
  *   Ombuds PA2 position open until April 12th

Could you please share widely. Thank you,

Sarah

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If you are driven by the passion to do something meaningful that changes lives, the Oregon Health Authority (OHA)<http://www.oregon.gov/oha/Pages/index.aspx> Ombuds Program is a good place for you!  We are recruiting for two new positions: an Ombuds Program Analyst 2 position and a Vista Volunteer.   The OHA Ombuds Program<https://www.oregon.gov/oha/ERD/Pages/Ombuds-Program.aspx> advocates on behalf of Oregon Health Plan members by working to address the concerns of those who reach out to us and identifying access to and quality of care trends, and potential solutions  for leadership.  The Ombuds Program has recently expanded.  As part of this new team, you will be working with others committed to the health and wellbeing of Oregonians and helping to shape the program into the future.
OHA Ombuds Program Analyst 2 Position Open<https://urldefense.proofpoint.com/v2/url?u=https-3A__oregon.wd5.myworkdayjobs.com_en-2DUS_SOR-5FExternal-5FCareer-5FSite_job_Salem-2D-2DSummer-2DStreet-2D-2D-2DOHA_Ombudsperson-5FREQ-2D21881&d=DwMGaQ&c=7gilq_oJKU2hnacFUWFTuYqjMQ111TRstgx6WoATdXo&r=f7IpKEHP-fxaUJM62m89cNSxZsGAY_6S8M_Xsu7cbdQ&m=SB7BKYCU2Y-N8WcPhyTP6RqDdWr_4GhpNZlSgtzUAxU&s=whgQCdGC7jQGMaumZZB5wH0wAy36zsRtxpmvn-lYT88&e=>

The Oregon Health Authority Ombuds Program is recruiting for an Ombudsperson with Case Management, Medicaid, and health equity experience to join our team.  We value and encourage given individuals with demonstrated experience advancing health equity, cultivating relationships with, and advancing the interest of non-dominant cultures such as linguistically diverse, immigrant or refugee populations, LGBTQ communities, and, gender- and ability- diverse community members to apply. Bilingual language skills in one of the top five languages spoken by Oregon Health Plan members (Spanish, Russian, Vietnamese, Chinese, and Arabic) are also preferred.

Deadline for applications is April 12th, 2020.  Salary range is $4312 to $6294 per month depending on experience.

As an Ombudsperson, you will work independently and as part of a team. You will support the Ombuds program day-to-day case resolution of individual Oregon Health Plan complaints through researching background and relevant contextual information, troubleshooting case records, and conducting telephone interviews for client-centered case management and to ensure concerns resolution. You will actively contribute to the program design, development, and implementation of this growing program. Previous experience understanding Medicaid complaints data categories and developing or transiting to case management or Ombuds program software is a plus.  Find more about the position and apply here<https://urldefense.proofpoint.com/v2/url?u=https-3A__oregon.wd5.myworkdayjobs.com_en-2DUS_SOR-5FExternal-5FCareer-5FSite_job_Salem-2D-2DSummer-2DStreet-2D-2D-2DOHA_Ombudsperson-5FREQ-2D21881&d=DwMGaQ&c=7gilq_oJKU2hnacFUWFTuYqjMQ111TRstgx6WoATdXo&r=f7IpKEHP-fxaUJM62m89cNSxZsGAY_6S8M_Xsu7cbdQ&m=SB7BKYCU2Y-N8WcPhyTP6RqDdWr_4GhpNZlSgtzUAxU&s=whgQCdGC7jQGMaumZZB5wH0wAy36zsRtxpmvn-lYT88&e=>.  https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--Summer-Street---OHA/Ombudsperson_REQ-21881<https://urldefense.proofpoint.com/v2/url?u=https-3A__oregon.wd5.myworkdayjobs.com_en-2DUS_SOR-5FExternal-5FCareer-5FSite_job_Salem-2D-2DSummer-2DStreet-2D-2D-2DOHA_Ombudsperson-5FREQ-2D21881&d=DwMGaQ&c=7gilq_oJKU2hnacFUWFTuYqjMQ111TRstgx6WoATdXo&r=f7IpKEHP-fxaUJM62m89cNSxZsGAY_6S8M_Xsu7cbdQ&m=SB7BKYCU2Y-N8WcPhyTP6RqDdWr_4GhpNZlSgtzUAxU&s=whgQCdGC7jQGMaumZZB5wH0wAy36zsRtxpmvn-lYT88&e=>  (If you are already a state employee, please apply through your current workday account and not through the external site)

Do you have questions about this position? Please reach out to the HR Recruiter Noah Pokorny NOAH.D.POKORNY at dhsoha.state.or.us<mailto:NOAH.D.POKORNY at dhsoha.state.or.us> to set up a time to talk with the program manager.
Please feel free to share Ombuds PA2 on Linkedin: https://www.linkedin.com/jobs/cap/view/1768495849/?pathWildcard=1768495849&trk=mcm<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_jobs_cap_view_1768495849_-3FpathWildcard-3D1768495849-26trk-3Dmcm&d=DwMGaQ&c=7gilq_oJKU2hnacFUWFTuYqjMQ111TRstgx6WoATdXo&r=f7IpKEHP-fxaUJM62m89cNSxZsGAY_6S8M_Xsu7cbdQ&m=SB7BKYCU2Y-N8WcPhyTP6RqDdWr_4GhpNZlSgtzUAxU&s=kQMzjZ4lm6jFgHVzWLI0jz78RshjdG6_s-aucZJPLgo&e=>

OHA Ombuds Vista Volunteer.<https://urldefense.proofpoint.com/v2/url?u=https-3A__my.americorps.gov_mp_listing_viewListing.do-3Fid-3D93333-26fromSearch-3Dtrue&d=DwMGaQ&c=7gilq_oJKU2hnacFUWFTuYqjMQ111TRstgx6WoATdXo&r=f7IpKEHP-fxaUJM62m89cNSxZsGAY_6S8M_Xsu7cbdQ&m=SB7BKYCU2Y-N8WcPhyTP6RqDdWr_4GhpNZlSgtzUAxU&s=HOvsFyQGs7eGbY3p5uE8CGjAKHLhp2YYwrtPKecTBAc&e=>
The Vista position will build and strengthen many of the new Ombuds program elements. If you like or want to gain experience in program development and implementation, communications, working with a committed team, and supporting access to health care, we welcome your interest!

The OHA Ombuds VISTA will develop key program elements to build a sustainable Ombuds program that supports Medicaid members. Activities include internal and external program communications and outreach, process and procedure documentation, marketing strategies, team trainings, health equity integration, data collection and reporting, and strengthening of the Ombuds Advisory Council. The VISTA will ensure that outward facing Ombuds program outreach to community organizations and Oregon Medicaid members focuses on populations and groups facing health inequalities and integrates the Oregon Health Authority focus on targeting health inequalities. Specific activities include scheduling and managing meetings, organizing and facilitating team trainings, supporting communication and outreach, researching best practices, strengthen collaborations, and data collection, management and reporting.

You can learn more about and apply to this position here:   Oregon Health Authority – Ombuds Program<https://urldefense.proofpoint.com/v2/url?u=https-3A__my.americorps.gov_mp_listing_viewListing.do-3Fid-3D93333-26fromSearch-3Dtrue&d=DwMGaQ&c=7gilq_oJKU2hnacFUWFTuYqjMQ111TRstgx6WoATdXo&r=f7IpKEHP-fxaUJM62m89cNSxZsGAY_6S8M_Xsu7cbdQ&m=SB7BKYCU2Y-N8WcPhyTP6RqDdWr_4GhpNZlSgtzUAxU&s=HOvsFyQGs7eGbY3p5uE8CGjAKHLhp2YYwrtPKecTBAc&e=> (Salem)


Key Dates (VISTA RECUITMENT HAS BEEN EXTENDED to APRIL 17th)

April 17th: Recruitment closes. No interviews or candidates selected after this date.

May 11th, 2020 to May 11th, 2021: Your year of national service on our team.

Recruitment is currently open and candidates are considered on a rolling basis. Apply today!

Please feel free to share VISTA on social media postings:
LinkedIn: https://www.linkedin.com/posts/oregon-health-authority_the-oha-ombuds-program-is-now-recruiting-activity-6635201404610969600-7unZ<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_posts_oregon-2Dhealth-2Dauthority-5Fthe-2Doha-2Dombuds-2Dprogram-2Dis-2Dnow-2Drecruiting-2Dactivity-2D6635201404610969600-2D7unZ&d=DwMGaQ&c=7gilq_oJKU2hnacFUWFTuYqjMQ111TRstgx6WoATdXo&r=f7IpKEHP-fxaUJM62m89cNSxZsGAY_6S8M_Xsu7cbdQ&m=SB7BKYCU2Y-N8WcPhyTP6RqDdWr_4GhpNZlSgtzUAxU&s=CnPss7oi6qVpyfPxj6XjY8YYdaky7I61YjEYTB7viL0&e=>
Twitter: https://twitter.com/OHAOregon/status/1229442990453686272<https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_OHAOregon_status_1229442990453686272&d=DwMGaQ&c=7gilq_oJKU2hnacFUWFTuYqjMQ111TRstgx6WoATdXo&r=f7IpKEHP-fxaUJM62m89cNSxZsGAY_6S8M_Xsu7cbdQ&m=SB7BKYCU2Y-N8WcPhyTP6RqDdWr_4GhpNZlSgtzUAxU&s=mgN2Blx-4IzBROTJk3X54pSURnSHvAwrtqSu5ghmB7I&e=>
Facebook: https://www.facebook.com/OregonHealthAuthority/photos/a.180616325308466/2741922719177801/?type=3&theater<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_OregonHealthAuthority_photos_a.180616325308466_2741922719177801_-3Ftype-3D3-26theater&d=DwMGaQ&c=7gilq_oJKU2hnacFUWFTuYqjMQ111TRstgx6WoATdXo&r=f7IpKEHP-fxaUJM62m89cNSxZsGAY_6S8M_Xsu7cbdQ&m=SB7BKYCU2Y-N8WcPhyTP6RqDdWr_4GhpNZlSgtzUAxU&s=6Hf49OaVbzGkRr5oWLgxwv3DLxYXAYXdClDD2VmfP80&e=>


Thank you!

Sarah

Sarah Dobra
Manager, Ombuds Program and Innovator Agents
Member and Stakeholder Support Unit, External Relations Division
OREGON HEALTH AUTHORITY
sarah.e.dobra at dhsoha.state.or.us<mailto:sarah.e.dobra at dhsoha.state.or.us>
Cell: 503-798-3610
Ombuds Program: 877-642-0450 / 503-947-2346
OHA.OmbudsOffice at dhsoha.state.or.us<mailto:OHA.OmbudsOffice at dhsoha.state.or.us> or send a secure email from the Ombuds website:
https://www.oregon.gov/oha/ERD/Pages/Ombuds-Program.aspx
نتكلم العربية  Hablamos Español








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