[TL-Directors] Free Webinar from Ryan Dowd
Darci Hanning
darci.hanning at state.or.us
Mon Sep 30 14:26:48 PDT 2019
Greetings! (and my apologies for the duplicate email)
Just announced, free to staff in Oregon libraries:
Webinar: Tips for managers of front-line staff
Topics covered:
* How to coach staff so they work more effectively and compassionately with troubled patrons
* How to implement "red rules" and "blue rules" in your library
* The type of staff that you should never hire
* What to do after there is an incident
* People you should know before there is a problem
Two live options for the same webinar:
* Wednesday, October 9 from 2:00 - 2:30 PM Central - REGISTER HERE: https://zoom.us/webinar/register/9515698768080/WN_-TJDxwaDRy63JxnwpvfQ0g
* Thursday, October 10 from 10:00 - 10:30 AM Central - REGISTER HERE: https://zoom.us/webinar/register/5815698768389/WN_1bCAbE_LQCGOtEvo6j_3VQ
This webinar will NOT be offered on-demand as a recording at this time. The only way to watch it is live.
Cheers!
Darci Hanning, MLIS
Public Library Consultant / CE Coordinator
darci.hanning at state.or.us<mailto:darci.hanning at state.or.us> | 503-378-2527| www.oregon.gov/library<https://www.oregon.gov/library>
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