Timestamp,Would be interested in attending virtual sharing sessions about how the COVID pandemic affected reference services at our libraries?,Would you be interested in being part of a sharing panel that would get the conversation started?,"If you answered yes to the question above, can you describe in a few sentences what you would like to share?",And also please include your name and email address so we can contact you! 2021/05/10 3:28:59 PM MDT,Maybe,No,,Amy Gregory amy_gregory@co.washington.or.us 2021/05/10 3:29:05 PM MDT,Yes,Yes,I'd like to discuss how the best practices for virtual reference services were constantly changing and adapting as a result of the COVID pandemic. The information needs of patrons in multiple contexts brought new challenges to practitioners as these practices evolved.,Andie Marshall andreariethmarshall@gmail.com 2021/05/10 3:30:15 PM MDT,No,No,, 2021/05/10 3:31:14 PM MDT,Maybe,No,, 2021/05/10 3:31:53 PM MDT,Yes,No,I'd like to learn more about how-to's on transitioning from being open remotely to open for limited capacity., 2021/05/10 3:33:10 PM MDT,Maybe,No,, 2021/05/10 3:33:18 PM MDT,Yes,No,, 2021/05/10 3:34:50 PM MDT,Maybe,No,, 2021/05/10 3:36:02 PM MDT,Yes,Yes,"IF I was part of the panel, I would talk about ways we tried to engage students virtually, sometimes without a great deal of success. I'm not sure I have all that much to share, frankly, but I'm not opposed to being part of it. We saw the biggest uptick in email reference, less in chat reference.",andersm18@sou.edu 2021/05/10 3:44:04 PM MDT,Yes,No,, 2021/05/10 3:45:47 PM MDT,No,No,, 2021/05/10 3:47:30 PM MDT,No,No,, 2021/05/10 3:57:41 PM MDT,Maybe,No,, 2021/05/10 3:57:49 PM MDT,No,No,, 2021/05/10 3:58:40 PM MDT,Maybe,No,, 2021/05/10 4:13:00 PM MDT,Yes,No,, 2021/05/10 4:13:13 PM MDT,Yes,No,, 2021/05/10 4:17:38 PM MDT,Yes,No,, 2021/05/10 4:30:13 PM MDT,Yes,No,, 2021/05/10 4:33:56 PM MDT,Yes,Yes,The changes we made and our process for making those changes in a small specialized (law) library.,"Lee Van Duzer, lee_van_duzer@co.washington.or.us" 2021/05/10 4:58:15 PM MDT,Yes,No,, 2021/05/10 5:06:27 PM MDT,Yes,No,,jane.littlefield@clackamas.edu 2021/05/10 5:43:55 PM MDT,Yes,No,, 2021/05/10 6:00:20 PM MDT,Maybe,No,,"Beth Anne Huffine, bethanne.huffine@ccrls.org" 2021/05/10 6:15:17 PM MDT,Yes,Yes,"I could talk about the transitioning and expanding of virtual reference services to our students, faculty & staff. From creating a new patron facing FAQ, start offering text messaging to our chat service, using Zoom for virtual interactions and piloting Microsoft Teams for more robust scheduling of research consultations. I could also speak about expanding our virtual offering for library instruction (live Zoom sessions, tutorials, etc.).",Paul Victor [pvictor@ewu.edu] 2021/05/10 7:57:21 PM MDT,Yes,No,, 2021/05/10 9:26:03 PM MDT,Yes,Yes,How have you effectively engaged your patrons with LibGuides? A panel or round table could highlight effective uses of the LibGuides platform.,Gregory Lum glum@jesuitportland.org 2021/05/11 6:25:18 AM MDT,Yes,No,, 2021/05/11 9:11:12 AM MDT,Yes,No,, 2021/05/11 9:26:00 AM MDT,Yes,Yes,How we stayed open and our safety measures ,gblackson@linfield.edu Ginny Blackson 2021/05/11 9:35:36 AM MDT,Yes,No,,"Marilyn, mkearney@co.tillamook.or.us" 2021/05/11 9:55:47 AM MDT,No,No,, 2021/05/11 10:18:13 AM MDT,Yes,No,, 2021/05/11 10:23:30 AM MDT,No,No,, 2021/05/11 10:43:49 AM MDT,Yes,No,, 2021/05/11 10:51:21 AM MDT,Yes,No,, 2021/05/11 11:25:19 AM MDT,Maybe,No,, 2021/05/11 12:14:47 PM MDT,Yes,No,, 2021/05/11 12:17:11 PM MDT,Yes,Yes,"Book-a-librarian using Microsoft's Bookings software: https://westslopelibrary.org/book-a-librarian/ (However, I may not be available depending on the day/time of the panel--we will be resuming in-library services in June following a remodel closure and anticipate low staff capacity).",Thea Hart theah@wccls.org 2021/05/11 2:28:04 PM MDT,No,No,, 2021/05/11 4:53:53 PM MDT,Yes,No,, 2021/05/11 8:06:26 PM MDT,Maybe,No,, 2021/05/11 10:19:08 PM MDT,Yes,No,, 2021/05/12 10:02:04 AM MDT,Yes,Yes,"One of the most difficult parts about adapting our references services to a completely virtual environment has been the additional emotional labor required. Stressed out students who have no other contact point with the university, frustrated professors trying to put articles online, and technology problems are all compounded with the difficulties of seeming friendly and approachable via chat and email reference. While a return to in-person service in the fall will alleviate some of these things, it might also just double all the work we need to do to serve patrons. What can we do to keep ourselves mentally well and in good shape to support our students, staff, and faculty? ",Jessica Martinez jessicamartinez@uidaho.edu 2021/05/12 2:44:40 PM MDT,Yes,Yes,"We closed our research desk, laid off our student assistants, and expanded our chat reference service and Zoom consultations.",emp@uoregon.edu 2021/05/12 5:40:24 PM MDT,Yes,Yes,"I would like to share how the library where I work (Medford Library of Jackson County Library services) adapted in person programs to virtual Zoom meetings, provided reader's advisory to people looking for new things to read when the libraries were closed for browsing, and created take & make kits for kids, teens, and adults.",Carrie Tannehill ctannehill@jcls.org 2021/05/25 10:17:06 AM MDT,Maybe,No,,"L. Irons, lrirons@pacificu.edu" 2021/05/25 10:20:24 AM MDT,Yes,No,, 2021/05/25 10:31:54 AM MDT,Yes,No,, 2021/05/25 10:37:18 AM MDT,Yes,No,,Bill Zimmerman wjzimmerman@bpa.gov 2021/05/25 10:37:33 AM MDT,Yes,Yes,"I am a librarian at a graduate theological seminary in Northern California, and my position pivoted during the pandemic to virtual reference & instruction. As we re-open, I have to reduce my reference service in order to focus on branch management.","Stephanie Miller, stephanie_miller@redlands.edu" 2021/05/25 10:37:37 AM MDT,Maybe,No,, 2021/05/25 10:55:32 AM MDT,Yes,No,,"Sara Peté, sara.pete@sos.wa.gov" 2021/05/25 11:25:57 AM MDT,Yes,No,, 2021/05/25 12:00:54 PM MDT,Yes,No,, 2021/05/26 9:27:41 AM MDT,Yes,Yes,"Zoom programming (fairs, classes, DEI, etc.), providing Covid-relief to Hispanic families, using food pantries to advertise services, databases, virtual tech help, Coursera (didn't work), etc.","Paul Addis, paddis@coosbaylibrary.org" 2021/05/26 1:47:26 PM MDT,Maybe,No,, 2021/05/26 1:49:00 PM MDT,Maybe,No,, 2021/05/27 5:46:43 PM MDT,Maybe,No,,