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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">Hello Answerlanders,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">QuestionPoint’s 24/7 Cooperative has created best practices for database access. Details about project are below.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">I recommend taking a look at the
<a href="http://oc.lc/QPBestPracticesForDatabaseAccess">document</a>, </span><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif;color:black">especially these areas:<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">Strategies for creating access to databases<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">Policy page guidelines when database access is not provided<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">Managing patron expectations when database access is not provided<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">Assisting patrons when database access is not available<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">If you have questions, let me know.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">-Tamara<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Tamara Ottum<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Answerland Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Oregon State Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">503-378-6506<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5"><a href="mailto:tamara.ottum@state.or.us"><span style="color:#2E74B5">tamara.ottum@state.or.us</span></a></span><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2E74B5"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5"><a href="https://answerland.org/"><span style="color:#2E74B5">answerland.org</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> QP-247CoopSupers [mailto:QP-247COOPSUPER-L@OCLC.ORG]
<b>On Behalf Of </b>Spangler,Wren<br>
<b>Sent:</b> Tuesday, December 06, 2016 6:20 PM<br>
<b>To:</b> QP-247COOPSUPER-L@OCLC.ORG<br>
<b>Subject:</b> [QP-247COOPSUPER-L] Best Practices for Database Access document now available!<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black">Dear Cooperative Librarians,<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<p class="MsoListParagraph" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">I am pleased to announce that the 24/7 Reference Advisory Board has approved the
<i>Best Practices for Database Access</i> document for distribution to members of the 24/7 Reference Cooperative! This document has a twofold purpose: providing guidance to QuestionPoint administrators and offering strategies to chatting librarians. <o:p></o:p></span></p>
<p class="MsoListParagraph" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Here is the direct link to the Wiki page where you can download and view the PDF document:
<a href="http://oc.lc/QPBestPracticesForDatabaseAccess" id="LPlnk93177">http://oc.lc/QPBestPracticesForDatabaseAccess</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Additionally, t</span><span style="font-family:"Calibri",sans-serif;color:black">he 24/7 Reference Advisory Board has made an update to
<a href="http://wiki.questionpoint.org/w/page/13839422/247-Policies#34UseLibraryPolicyPage">
Cooperative Policy 3.4, Use Library Policy Page</a>.<br>
<br>
</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri",sans-serif;color:black">Please let me know if you have any questions!<br>
<br>
Regards,<br>
Wren<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">--<o:p></o:p></span></p>
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<p class="MsoNormal"><span class="xhighlight"><span style="font-family:"Arial",sans-serif;color:#333F48">Wren Spangler</span></span><o:p></o:p></p>
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<p class="MsoNormal"><strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">OCLC</span></strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48"> · QuestionPoint Cooperative Coordinator</span><o:p></o:p></p>
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<p class="MsoNormal"><span class="xcontextualextensionhighlight"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">6565 Kilgour Place, Dublin, Ohio 43017-3395 USA</span></span><o:p></o:p></p>
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