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<div>A patron is looking for help with global statistics #12294438 and we’ve taken it as far as we can. If anyone wants to take a look and respond further to the patron, please do!</div>
<div>Mary</div>
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<div><font face="Courier New" size="2"><span style="font-size:10pt;">To send a response: </span></font></div>
<div style="margin-bottom:2.5pt;"><font face="Courier New" size="2"><span style="font-size:10pt;"> Open the question </span></font></div>
<div style="margin-bottom:2.5pt;"><font face="Courier New" size="2"><span style="font-size:10pt;"> Click Claim </span></font></div>
<div style="margin-bottom:2.5pt;"><font face="Courier New" size="2"><span style="font-size:10pt;"> Click Answer and write your response. If you have files to send to the patron, attach them here. Click Send Answer when you are finished. </span></font></div>
<div style="margin-bottom:2.5pt;"><font face="Courier New" size="2"><span style="font-size:10pt;"> Click Claim again </span></font></div>
<div><font face="Courier New" size="2"><span style="font-size:10pt;"> In the Refer To drop-down box, select Shared Followup and click the blue arrow </span></font></div>
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