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<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">Hello Answerlanders,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">It’s that time of year again, when Answerland receives a lot of visits from K-12 students doing class research projects. Here are some tips for working with these patrons:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="margin-left:20.4pt;text-indent:-.25in;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:"Calibri Light",sans-serif"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri Light",sans-serif">At times you might find chat overwhelmed by a barrage of similar student requests. We commonly refer to this as a ‘class bomb’ – where an entire class is logging into Answerland
at the same time (usually at the behest of their instructor) and asking questions. If you ever find yourself in the middle of a ‘class bomb,’ don’t panic! You only have to pick up one patron at a time. If you want to pick up more than one, use the “Class Visit”
script. You can also use the IM feature within chat to give a fellow librarian a shout-out for help.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:20.4pt;text-indent:-.25in;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:"Calibri Light",sans-serif"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri Light",sans-serif">Use <a href="http://oslis.org/" target="_blank">OSLIS</a>. Not only does it have databases, but also information literacy tips and tutorials and citation makers. See the <a href="https://answerland.org/for-librarians/statewide-resources/">Statewide
Resources</a> pages for info about accessing the databases. { Password = Answerland.Rox! }<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:20.4pt;text-indent:-.25in;mso-list:l4 level1 lfo6">
<![if !supportLists]><span style="font-family:"Calibri Light",sans-serif"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri Light",sans-serif">Don’t hesitate to report inappropriate behavior to me. I have had success reaching out to teachers and media specialists who are grateful for the heads up and can remind students
about online etiquette.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">-Tamara<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Tamara Ottum, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Answerland Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">State Library of Oregon<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">503-378-6506<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5"><a href="mailto:tamara.ottum@state.or.us"><span style="color:#2E74B5">tamara.ottum@state.or.us</span></a></span><u><span style="color:#2E74B5"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5"><a href="https://answerland.org/"><span style="color:#2E74B5">answerland.org</span></a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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