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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Apologies, the link to the recording wasn’t working. Here’s the correct link:<o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://oclc.webex.com/oclc/lsr.php?RCID=ed9f929184bd50a1862c8f238065ea0c">Listen now</a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Tamara Ottum
<br>
<b>Sent:</b> Tuesday, February 27, 2018 9:04 AM<br>
<b>To:</b> 'answerland@listsmart.osl.state.or.us' <answerland@listsmart.osl.state.or.us><br>
<b>Subject:</b> Webinar recording: Mitigating microaggressions in virtual reference<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hello Answerlanders,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Below is a link to watch the recording of the “Mitigating microaggressions in virtual reference” webinar. I attended the webinar, and found it fascinating and useful – hope
you will too!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">-Tamara<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> OCLC Marketing Events [<a href="mailto:messenger@webex.com">mailto:messenger@webex.com</a>]
<br>
<b>Sent:</b> Tuesday, February 27, 2018 8:31 AM<br>
<b>To:</b> Tamara Ottum <<a href="mailto:TamaraOttum@oslmail.osl.state.or.us">TamaraOttum@oslmail.osl.state.or.us</a>><br>
<b>Subject:</b> Thank you for registering: Mitigating microaggressions in virtual reference<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Hello Tamara Ottum,<br>
<br>
Thank you for registering for the February 21st Mitigating microaggressions in virtual reference webinar. Participants who attended this webinar heard how research-based examples and guidelines help virtual reference staff recognize microaggressions and minimize
them to enhance service excellence. <o:p></o:p></p>
<p>You may access a recording of this program at: <o:p></o:p></p>
<p><a href="%20%09https:/oclc.webex.com/oclc/lsr.php?RCID=ed9f929184bd50a1862c8f238065ea0c">Listen now</a><o:p></o:p></p>
<p>We encourage you to share this recording with others in your organization.<o:p></o:p></p>
<p>Please note that this recording is in the Universal Communications Format (UCF) rich media file format. Visit
<a href="https://oclc.webex.com/oclc/systemdiagnosis.php">WebEx</a> to view a list of players that support viewing rich media files using UCF.<o:p></o:p></p>
<p>The PowerPoint presentation from this webinar is available at:<o:p></o:p></p>
<p><a href="https://www.oclc.org/content/dam/oclc/events/2018/Webinars/Mitigatingmicroaggressionsinvirtualreference022118.pdf" target="_blank">View now</a><o:p></o:p></p>
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