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<p class="MsoNormal">Thanks to Emily-Jane @ Multnomah County Library for answering this question. As the patron responded, “Gosh, yes, that answer of yours really helps. Thank you for your attention!”<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Tamara Ottum <br>
<b>Sent:</b> Friday, March 23, 2018 8:50 AM<br>
<b>To:</b> 'answerland@listsmart.osl.state.or.us' <answerland@listsmart.osl.state.or.us><br>
<b>Subject:</b> Patron looking for ebooks<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good morning Answerlanders,<o:p></o:p></p>
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<p class="MsoNormal">A patron needs our help:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">“My county library is currently closed due to no funding. I am hoping to find access to ebooks. Can you help me to locate a library ebook data base? […] I have contacted county libraries adjacent to my county. They do have access to ebooks
and I can get them if I pay a non residence annual fee. It is expensive and prohibitive for my finances. What I was hoping to hear from you is of a data base that would be available for me without paying. I have checked google for free ebooks and they do
have them but they are books in the public domain and are not current publications. With that said, do you have any suggestions?”<o:p></o:p></p>
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<p class="MsoNormal">You can find this question (#13338822) in the Shared Followup list in QuestionPoint.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">To add a note:<o:p></o:p></p>
<p class="MsoNormal">• Open the question<o:p></o:p></p>
<p class="MsoNormal">• Click <b>Claim</b><o:p></o:p></p>
<p class="MsoNormal">• Click <b>Add Note</b>, type in your note, and click
<b>Add Note</b> again<o:p></o:p></p>
<p class="MsoNormal">• Click <b>Claim</b> again<o:p></o:p></p>
<p class="MsoNormal">• In the <b>Refer To</b> drop-down box, select <b>Shared Followup</b> and click the blue arrow<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">To send a response to the patron:<o:p></o:p></p>
<p class="MsoNormal">• Open the question<o:p></o:p></p>
<p class="MsoNormal">• Click <b>Claim</b><o:p></o:p></p>
<p class="MsoNormal">• Click <b>Answer</b> and write your response. If you have files to send to the patron, attach them here. Click
<b>Send Answer</b> when you are finished.<o:p></o:p></p>
<p class="MsoNormal">• Click <b>Claim</b> again<o:p></o:p></p>
<p class="MsoNormal">• In the <b>Refer To</b> drop-down box, select <b>Shared Followup</b> and click the blue arrow<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">-Tamara<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Tamara Ottum, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Answerland Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">State Library of Oregon | Library Support & Development Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="mailto:tamara.ottum@state.or.us"><span style="color:#1F4E79">tamara.ottum@state.or.us</span></a></span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5">
</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">|
</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="tel:%20(503)%20378-6506"><span style="color:#1F4E79">503-378-6506</span></a></span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">
| </span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="http://www.oregon.gov/osl"><span style="color:#1F4E79">www.oregon.gov/osl</span></a></span><u><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5"><o:p></o:p></span></u></p>
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