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<p class="MsoNormal">FYI.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L@OCLCLISTS.ORG]
<b>On Behalf Of </b>Thelin,Sonya<br>
<b>Sent:</b> Monday, May 7, 2018 5:56 AM<br>
<b>To:</b> QUESTIONPOINT-L@OCLCLISTS.ORG<br>
<b>Subject:</b> [QUESTIONPOINT-L] Recording of May 2 webinar on citations and referencing<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Resources from the May 2 QuestionPoint webinar, “Best practices for citation guidance in virtual reference.” are now available. A panel of experts
from the UK and U.S. shared tips for supporting questions about citations and referencing across our global virtual reference cooperative.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt;line-height:105%"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt;line-height:105%"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Thanks again to the following panelists for sharing their experiences and advice!<o:p></o:p></span></p>
<ul style="margin-top:0in" type="circle">
<li class="MsoNormalCxSpMiddle" style="color:black;margin-bottom:1.0pt;mso-add-space:auto;line-height:105%;mso-list:l1 level1 lfo3">
<span lang="EN-GB" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Susan Barb, QuestionPoint 24/7 Reference Staff Manager<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="color:black;margin-bottom:1.0pt;mso-add-space:auto;line-height:105%;mso-list:l1 level1 lfo3">
<span lang="EN-GB" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Sandra Clark, University of the West of England, Bristol
<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="color:black;margin-bottom:1.0pt;mso-add-space:auto;line-height:105%;mso-list:l1 level1 lfo3">
<span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:windowtext">Emily White, University of Portsmouth</span><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">
</span><span lang="EN-GB" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p></o:p></span></li></ul>
<ul style="margin-top:0in" type="circle">
<li class="MsoNormalCxSpMiddle" style="color:black;margin-bottom:1.0pt;mso-add-space:auto;line-height:105%;mso-list:l3 level1 lfo6">
<span lang="EN-GB" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Antoinette T. Avila, University of California, Irvine
<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="color:black;margin-bottom:1.0pt;mso-add-space:auto;line-height:105%;mso-list:l3 level1 lfo6">
<span lang="EN-GB" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Tina Mullins, Joseph P. Healey Library, University of Massachusetts Boston
<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="color:black;margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l3 level1 lfo6">
<span lang="EN-GB" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Tamara Ottum, Answerland (Oregon)<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="color:black;margin-bottom:8.0pt;mso-add-space:auto;line-height:105%;mso-list:l3 level1 lfo6">
<span lang="EN-GB" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Wren Spangler, QuestionPoint Cooperative Coordinator<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="https://protect-us.mimecast.com/s/EmRRC3130yfLwoBsgE-eO?domain=oclc.webex.com">Listen</a>
</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">to a recording of the program.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="https://www.oclc.org/content/dam/oclc/events/2018/Webinars/BestPracticesforCitationGuidanceinVirtualReference050218.pdf">View</a>
</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">the PowerPoint presentation from this program.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#333F48">Sonya Thelin</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">OCLC</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48"> · Product Marketing Manager</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">6565 Kilgour Place, Dublin, Ohio USA 43017</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">T</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48"> +1-614-764-6244
</span><o:p></o:p></p>
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<p class="MsoNormal"><a href="http://www.oclc.org/home.en.html?cmpid=emailsig_logo"><span style="color:blue;border:solid windowtext 1.0pt;padding:0in;text-decoration:none"><img border="0" width="118" height="42" id="_x0000_i1025" src="cid:image001.jpg@01D3E5DB.64206700" alt="Image removed by sender. OCLC"></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5"><a href="http://www.oclc.org/home.en.html?cmpid=emailsig_link"><span style="color:#2178B5;text-decoration:none">OCLC.org</span></a>
<b>·</b> <a href="http://www.oclc.org/blog/main/?cmpid=emailsig_blog"><span style="color:#2178B5;text-decoration:none">Blog</span></a>
<b>·</b> <a href="http://www.facebook.com/pages/OCLC/20530435726"><span style="color:#2178B5;text-decoration:none">Facebook</span></a>
<b>·</b> <a href="http://twitter.com/oclc"><span style="color:#2178B5;text-decoration:none">Twitter</span></a>
<b>·</b> <a href="http://www.youtube.com/OCLCvideo"><span style="color:#2178B5;text-decoration:none">YouTube</span></a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">********************************************************************
<o:p></o:p></span></p>
<p>This message was posted through the OCLC list server. If you wish to change your subscription, please send a message to the Listserv service at:
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