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<p class="MsoNormal">Hello Answerlanders,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">A patron is looking for assistance:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">“I'm a grantwriter with a nonprofit and I'm putting together a grant application. I need to find data about homeownership rates (ideally in Washington County, Oregon, but if not then Oregon rates or national rates would do) among African
Americans and Latinos as compared to whites. Thank you!”<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">You can find this question (#13709769) in the Shared Followup list in QuestionPoint.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">To add a note:<o:p></o:p></p>
<p class="MsoNormal">• Open the question<o:p></o:p></p>
<p class="MsoNormal">• Click <b>Claim</b><o:p></o:p></p>
<p class="MsoNormal">• Click <b>Add Note</b>, type in your note, and click
<b>Add Note</b> again<o:p></o:p></p>
<p class="MsoNormal">• Click <b>Claim</b> again<o:p></o:p></p>
<p class="MsoNormal">• In the <b>Refer To</b> drop-down box, select <b>Shared Followup</b> and click the blue arrow<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">To send a response to the patron:<o:p></o:p></p>
<p class="MsoNormal">• Open the question<o:p></o:p></p>
<p class="MsoNormal">• Click <b>Claim</b><o:p></o:p></p>
<p class="MsoNormal">• Click <b>Answer</b> and write your response. If you have files to send to the patron, attach them here. Click
<b>Send Answer</b> when you are finished.<o:p></o:p></p>
<p class="MsoNormal">• Click <b>Claim</b> again<o:p></o:p></p>
<p class="MsoNormal">• In the <b>Refer To</b> drop-down box, select <b>Shared Followup</b> and click the blue arrow<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">-Tamara<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Tamara Ottum<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Answerland Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">State Library of Oregon | Library Support & Development Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="mailto:tamara.ottum@state.or.us"><span style="color:#1F4E79">tamara.ottum@state.or.us</span></a></span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5">
</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">|
</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="tel:%20(503)%20378-6506"><span style="color:#1F4E79">503-378-6506</span></a></span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">
| </span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="http://www.oregon.gov/osl"><span style="color:#1F4E79">www.oregon.gov/osl</span></a></span><u><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5"><o:p></o:p></span></u></p>
<p class="MsoNormal"><o:p> </o:p></p>
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