<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Helvetica;
        panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman",serif;}
h3
        {mso-style-priority:9;
        mso-style-link:"Heading 3 Char";
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:13.5pt;
        font-family:"Times New Roman",serif;
        font-weight:bold;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p
        {mso-style-priority:99;
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:12.0pt;
        font-family:"Times New Roman",serif;}
span.Heading3Char
        {mso-style-name:"Heading 3 Char";
        mso-style-priority:9;
        mso-style-link:"Heading 3";
        font-family:"Calibri Light",sans-serif;
        color:#1F4D78;}
span.EmailStyle19
        {mso-style-type:personal-reply;
        font-family:"Calibri",sans-serif;
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Answerlanders – QuestionPoint is currently experiencing technical problems. OCLC is working to fix the issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">-Tamara<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> OCLC System Alerts [mailto:oclc_system_alerts@oclc.org]
<br>
<b>Sent:</b> Thursday, July 19, 2018 12:41 PM<br>
<b>To:</b> Tamara Ottum <TamaraOttum@oslmail.osl.state.or.us><br>
<b>Subject:</b> OCLC System Alert: Degradation of multiple services<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p><img width="120" height="39" id="_x0000_i1025" src="cid:image001.png@01D41F60.766F63C0"><o:p></o:p></p>
<div style="mso-element:para-border-div;border-top:solid #333F48 1.0pt;border-left:none;border-bottom:solid #333F48 1.0pt;border-right:none;padding:4.0pt 0in 3.0pt 0in">
<p style="border:none;padding:0in"><b><span style="font-size:11.5pt;font-family:"Helvetica",sans-serif;color:#333F48">SYSTEM ALERT<o:p></o:p></span></b></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:#FFF1C3;border-spacing: 0">
<tbody>
<tr>
<td width="96" style="width:.5in;border:none;border-left:solid #F6BE00 6.0pt;padding:15.0pt 15.0pt 15.0pt 15.0pt">
<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif;color:#333F48"><img width="48" height="48" id="_x0000_i1026" src="cid:fa-minus-circle.png@SNC.9d65439741820137"><o:p></o:p></span></p>
</td>
<td style="padding:24.0pt 0in 0in 0in">
<h3 style="margin-top:0in;-webkit-margin-before: 0"><span style="font-size:18.0pt;font-family:"Helvetica",sans-serif;color:#333F48">System degradation<o:p></o:p></span></h3>
</td>
</tr>
<tr>
<td width="96" style="width:.5in;border:none;border-left:solid #F6BE00 6.0pt;padding:15.0pt 15.0pt 15.0pt 15.0pt">
</td>
<td style="padding:0in 0in 15.0pt 0in">
<div style="margin-bottom:7.5pt">
<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif;color:#333F48">Degradation in all data centers started at 2018-07-19 12:00 Pacific Time affecting the following services:<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><b><span style="font-family:"Helvetica",sans-serif;color:#333F48">Article Exchange API, Connexion, CONTENTdm, EZproxy (hosted), FirstSearch, ILLiad, Interlibrary Loan Policies Directory API, QuestionPoint, QuestionPoint Knowledge Base API,
 Tipasa, VDX, VIAF API, WMS Acquisitions API, WMS Availability API, WMS Circulation API, WMS Collection Management API, WMS NCIP Service, WMS Vendor Information Center API, WorldCat Discovery, WorldCat Identities API, WorldCat knowledge base API, WorldCat Local,
 WorldCat Metadata API, WorldCat Registry API, WorldCat Search API, WorldCat.org, WorldShare Acquisitions, WorldShare Circulation, WorldShare Collection Manager, WorldShare Interlibrary Loan, WorldShare License Manager, WorldShare License Manager API, WorldShare
 Record Manager, WorldShare Reports and Report Designer, <a href="http://www.OCLC.org">
www.OCLC.org</a></span></b><span style="font-family:"Helvetica",sans-serif;color:#333F48"><o:p></o:p></span></p>
<p><span style="font-family:"Helvetica",sans-serif;color:#333F48">Times are displayed in 24-hour format.
<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="margin-top:15.0pt">
<p><span style="font-family:"Helvetica",sans-serif;color:#333F48">OCLC System Alerts are posted to
<a href="http://oc.lc/status">oc.lc/status</a>.<o:p></o:p></span></p>
<p><span style="font-family:"Helvetica",sans-serif;color:#333F48">Please direct all system alert inquiries to
<a href="http://www.oclc.org/support/contact-support.en.html">OCLC Support</a>.<o:p></o:p></span></p>
<p><span style="font-family:"Helvetica",sans-serif;color:#333F48">Thank you,<br>
<b>OCLC Support</b><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="3" width="100%" align="center">
</div>
<div>
<p><span style="font-size:8.5pt;font-family:"Helvetica",sans-serif;color:#455560">This message was sent to 'tamara.ottum@state.or.us' because you have subscribed to be notified about OCLC System Alerts. You can
<a href="https://oclc.service-now.com/status?id=subscription&sys_id=89e09f0713490740250a56722244b08c">
<span style="color:#455560">update your OCLC System Alert email preferences</span></a> or
<a href="https://oclc.service-now.com/status?id=unsubscribe&sys_id=89e09f0713490740250a56722244b08c">
<span style="color:#455560">unsubscribe tamara.ottum@state.or.us from receiving all OCLC System Alerts</span></a>.<o:p></o:p></span></p>
<p><b><span style="font-size:8.5pt;font-family:"Helvetica",sans-serif;color:#455560">Please do not reply to this message.</span></b><span style="font-size:8.5pt;font-family:"Helvetica",sans-serif;color:#455560"> Replies to this message are routed to an unmonitored
 email address.<o:p></o:p></span></p>
<p><span style="font-size:8.5pt;font-family:"Helvetica",sans-serif;color:#455560">© 2018 OCLC 6565 Kilgour Place, Dublin OH USA 43017-3395<o:p></o:p></span></p>
</div>
</div>
</body>
</html>