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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">Good morning Answerlanders,</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;"> </span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">A patron is looking for our help:</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;"> </span></font></div>
<div style="margin: 0px;"><font face="Calibri,sans-serif" style=""><font face="Segoe UI, Helvetica, Arial, sans-serif"><span style="font-size: 11pt;">“</span></font><span style="font-size: 14.6667px;">Where do i go on the internet to find the value of a 1930
Buffalo nickel?</span><font face="Segoe UI, Helvetica, Arial, sans-serif"><span style="font-size: 11pt;">”</span></font></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;"> </span></font></div>
<div style="margin: 0px;"><font face="Calibri,sans-serif" style=""><font face="Segoe UI, Helvetica, Arial, sans-serif"><span style="font-size: 11pt;">You can find this question (#</span></font><span style="font-size: 14.6667px;">13819539</span><font face="Segoe UI, Helvetica, Arial, sans-serif"><span style="font-size: 11pt;">)
in the Shared Followup list in QuestionPoint.</span></font></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;"> </span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">To add a note:</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">• Open the question</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">• Click <b>Claim</b></span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">• Click <b>Add Note</b>, type in your note, and click <b>Add Note</b> again</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">• Click <b>Claim</b> again</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">• In the <b>Refer To</b> drop-down box, select <b>Shared Followup</b> and click the blue arrow</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;"> </span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">To send a response to the patron:</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">• Open the question</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">• Click <b>Claim</b></span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">• Click <b>Answer</b> and write your response. If you have files to send to the patron, attach them here. Click<b>Send Answer</b> when you are finished.</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">• Click <b>Claim</b> again</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">• In the <b>Refer To</b> drop-down box, select <b>Shared Followup</b> and click the blue arrow</span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;"> </span></font></div>
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<font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;">-Tamara</span></font></div>
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</span></font></div>
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<div style="margin: 0px;"><font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;"><font face="Calibri Light,sans-serif" size="2" color="#595959"><span style="font-size: 9pt;"><b>Tamara Ottum</b></span></font></span></font></div>
<div style="margin: 0px;"><font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;"><font face="Calibri Light,sans-serif" size="2" color="#595959"><span style="font-size: 9pt;">Answerland Coordinator</span></font></span></font></div>
<div style="margin: 0px;"><font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;"><a href="https://answerland.org/" target="_blank" rel="noopener noreferrer"><font face="Calibri Light,sans-serif" size="2"><span style="font-size: 9pt;"><font color="#1F4E79">answerland.org</font></span></font></a></span></font></div>
<div style="margin: 0px;"><font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;"><font face="Calibri Light,sans-serif" size="2" color="#595959"><span style="font-size: 9pt;">State Library of Oregon | Library Support & Development Services</span></font></span></font></div>
<div style="margin: 0px;"><font face="Calibri,sans-serif" size="2"><span style="font-size: 11pt;"><a href="mailto:tamara.ottum@state.or.us" target="_blank" rel="noopener noreferrer"><font face="Calibri Light,sans-serif" size="2"><span style="font-size: 9pt;"><font color="#1F4E79">tamara.ottum@state.or.us</font></span></font></a><font face="Calibri Light,sans-serif" size="2" color="#2E74B5"><span style="font-size: 9pt;"> </span></font><font face="Calibri Light,sans-serif" size="2" color="#595959"><span style="font-size: 9pt;">| </span></font><a href="tel:%20(503)%20378-6506" target="_blank" rel="noopener noreferrer"><font face="Calibri Light,sans-serif" size="2"><span style="font-size: 9pt;"><font color="#1F4E79">503-378-6506</font></span></font></a><font face="Calibri Light,sans-serif" size="2" color="#595959"><span style="font-size: 9pt;"> | </span></font><a href="http://www.oregon.gov/osl" target="_blank" rel="noopener noreferrer"><font face="Calibri Light,sans-serif" size="2"><span style="font-size: 9pt;"><font color="#1F4E79">www.oregon.gov/osl</font></span></font></a></span></font></div>
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