<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Arial",sans-serif;}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Arial",sans-serif;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">FYI.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> OCLC Reference [mailto:OCLCReference@oclc.org] <br>
<b>Sent:</b> Tuesday, November 13, 2018 12:51 PM<br>
<b>To:</b> OCLC Reference <OCLCReference@oclc.org><br>
<b>Subject:</b> Recording from November 8 QuestionPoint Virtual User Group meeting<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif">Re-sending the previous message with a corrected link to the PowerPoint presentation.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thanks for registering to attend the November 8 QuestionPoint Virtual User Group meeting at 2:00 p.m. Eastern Time. This meeting featured an update on the QuestionPoint chat redesign, an introduction
to QuestionPoint 24/7 Reference librarian Mimi Pappas, a helpful tip from Paul Chasen of Maryland AskUsNow!, and information about resources that support virtual reference at your libraries.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span class="MsoHyperlink"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="https://vimeo.com/299910259/905fb24e19">Access the recording</a></span></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span class="MsoHyperlink"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="https://oclc.org/content/dam/oclc/events/2018/QuestionPoint/QuestionPointUserGroup_8Nov2018_PM.pdf">View the PowerPoint deck</a></span></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif">As Kristin Ewig mentioned, if you would like to volunteer to test the redesigned chat before its full release, please contact Carolyn Morgan at
<span class="MsoHyperlink"><a href="mailto:morganc@oclc.org">morganc@oclc.org</a></span>.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Many of you thanked us for the review of content available on the QuestionPoint wiki. You can access the wiki directly at
</span><span class="MsoHyperlink"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="http://wiki.questionpoint.org">http://wiki.questionpoint.org</a></span></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif">Your QuestionPoint team<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>