<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#0563C1;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:#954F72;
        text-decoration:underline;}
p
        {mso-style-priority:99;
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:12.0pt;
        font-family:"Times New Roman",serif;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
        {mso-style-priority:34;
        margin-top:0in;
        margin-right:0in;
        margin-bottom:0in;
        margin-left:.5in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
p.msonormal0, li.msonormal0, div.msonormal0
        {mso-style-name:msonormal;
        mso-style-priority:99;
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
span.EmailStyle20
        {mso-style-type:personal;
        font-family:"Calibri",sans-serif;}
span.EmailStyle21
        {mso-style-type:personal-reply;
        font-family:"Calibri",sans-serif;
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
/* List Definitions */
@list l0
        {mso-list-id:178468981;
        mso-list-type:hybrid;
        mso-list-template-ids:972964776 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l0:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l0:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l0:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l1
        {mso-list-id:1130513176;
        mso-list-template-ids:1537623354;}
@list l1:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level2
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level5
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level8
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
ol
        {margin-bottom:0in;}
ul
        {margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">FYI<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L@OCLCLISTS.ORG]
<b>On Behalf Of </b>Byg,Carmen<br>
<b>Sent:</b> Tuesday, February 19, 2019 1:50 PM<br>
<b>To:</b> QUESTIONPOINT-L@OCLCLISTS.ORG<br>
<b>Subject:</b> [QUESTIONPOINT-L] April QuestionPoint Virtual User Group Meetings—Register Today!<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good Afternoon!<o:p></o:p></p>
<p class="MsoNormal">                <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">We are pleased to announce that registration is now open for the next QuestionPoint Virtual User Community meetings:<o:p></o:p></p>
<p class="MsoNormal">Date: Thursday, April 11<sup>th</sup> <o:p></o:p></p>
<p class="MsoNormal">Time: 11am – 12pm EDT (4pm GMT <a href="https://oclc.webex.com/oclc/onstage/g.php?MTID=e5eee21a940ee2cdd09cf4c7cc0852bf1">
register here</a>) and 2pm – 3pm EDT (7 pm GMT <a href="https://oclc.webex.com/oclc/onstage/g.php?MTID=ef2a5d594fbf72b8f18aafe0c3076963d">
register here</a>)<o:p></o:p></p>
<p class="MsoNormal">                <o:p></o:p></p>
<p class="MsoNormal">This meeting will include: <o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo3">QuestionPoint Chat Redesign hindsight & update on future plans<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3">QP Tip <o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3">Meet a QP 24/7 Reference Librarian<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3">Support Site Update: Best Practices for Using Troubleshooting Guides<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3">Q & A<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">-Your QuestionPoint Team<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="97%" style="width:97.66%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#333F48">Carmen Byg</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="bottom" style="padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">OCLC</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48"> · Community Manager</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="bottom" style="padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">6565 Kilgour Place, Dublin, Ohio USA 43017</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="bottom" style="padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">T</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48"> +1-614-761-5269</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:6.0pt 0in 3.75pt 0in">
<p class="MsoNormal"><a href="http://www.oclc.org/home.en.html?cmpid=emailsig_logo"><span style="color:blue;text-decoration:none"><img border="0" width="118" height="42" id="Picture_x0020_1" src="cid:image001.png@01D4C857.EF2DE7A0" alt="OCLC"></span></a><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:0in 0in 4.5pt 0in">
<p class="MsoNormal"><a href="http://www.oclc.org/home.en.html?cmpid=emailsig_link"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5">OCLC.org</span></a><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5">
<b>·</b> </span><a href="http://www.oclc.org/blog/main/?cmpid=emailsig_blog"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5">Blog</span></a><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5">
<b>·</b> </span><a href="http://www.facebook.com/pages/OCLC/20530435726"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5">Facebook</span></a><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5">
<b>·</b> </span><a href="http://twitter.com/oclc"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5">Twitter</span></a><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5">
<b>·</b> </span><a href="http://www.youtube.com/OCLCvideo"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5">YouTube</span></a><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">********************************************************************
<o:p></o:p></span></p>
<p>This message was posted through the OCLC list server. If you wish to change your subscription, please send a message to the Listserv service at:
<a href="mailto:listserv@oclclists.org">listserv@oclclists.org</a> (NOTE that this is NOT the QUESTIONPOINT-L list address) with one of the following in the body of the message:
<o:p></o:p></p>
<p>"unsubscribe QUESTIONPOINT-L" to unsubscribe; "set QUESTIONPOINT-L digest" to receive QUESTIONPOINT-L in digest form; "set QUESTIONPOINT-L nomail" to set your options to no mail; "set QUESTIONPOINT-L mail" to restart your mail. You may also subscribe or
 unsubscribe to other OCLC mailing lists at <a href="https://www.oclc.org/forms/internet-subscription.en.html" target="_blank">
https://www.oclc.org/forms/internet-subscription.en.html</a>. To contact the list owners directly please send your message to
<a href="mailto:QUESTIONPOINT-L-request@OCLCLISTS.ORG">QUESTIONPOINT-L-request@OCLCLISTS.ORG</a>
<o:p></o:p></p>
</div>
</body>
</html>