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<p class="MsoNormal">FYI, Answerlanders, recordings below for those who weren’t able to attend,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Byg,Carmen [mailto:bygc@oclc.org] <br>
<b>Sent:</b> Tuesday, April 16, 2019 7:01 PM<br>
<b>To:</b> Byg,Carmen <bygc@oclc.org><br>
<b>Subject:</b> April QuestionPoint Virtual User Group Meetings<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thank you for attending the April 11 QuestionPoint Virtual User Group Meeting. At this session, Senior Product Manager Kristin Ewig gave an update on chat redesign and future
plans, Paul Chasen (Maryland AskUsNow!) and Kira Hall (Ashford University) offered tips, and Customer Support Analyst Amanda Schmidt offered tips for navigating Troubleshooting Guides. Slides from the meeting are attached, and you can access the recordings
below:</span><o:p></o:p></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><a href="https://oclc.webex.com/oclc/lsr.php?RCID=57f00ceeb30c40b7b7131254512c094e">WebEx Recording 11 am session</a><o:p></o:p></p>
<p class="xmsolistparagraph" style="margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><a href="https://oclc.webex.com/oclc/lsr.php?RCID=cefce31d219f4bf484e1cfa23aef22d7">WebEx Recording 2 pm session</a><o:p></o:p></p>
<p class="xmsonormal">-<span style="font-size:10.0pt;font-family:"Arial",sans-serif">Your QuestionPoint team</span><o:p></o:p></p>
<p class="xmsonormal"><span style="color:#333F48"> </span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#333F48">Carmen Byg</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">OCLC</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48"> · Community Manager</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">6565 Kilgour Place, Dublin, Ohio USA 43017</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">T</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48"> +1-614-761-5269</span><o:p></o:p></p>
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<p class="MsoNormal"><a href="http://www.oclc.org/home.en.html?cmpid=emailsig_logo"><span style="color:blue;text-decoration:none"><img border="0" width="118" height="42" id="Picture_x0020_1" src="cid:image001.png@01D4F49F.D64C2980" alt="OCLC"></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5"><a href="http://www.oclc.org/home.en.html?cmpid=emailsig_link"><span style="color:#2178B5">OCLC.org</span></a>
<b>·</b> <a href="http://www.oclc.org/blog/main/?cmpid=emailsig_blog"><span style="color:#2178B5">Blog</span></a>
<b>·</b> <a href="http://www.facebook.com/pages/OCLC/20530435726"><span style="color:#2178B5">Facebook</span></a>
<b>·</b> <a href="http://twitter.com/oclc"><span style="color:#2178B5">Twitter</span></a>
<b>·</b> <a href="http://www.youtube.com/OCLCvideo"><span style="color:#2178B5">YouTube</span></a></span><o:p></o:p></p>
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