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<p class="MsoNormal">Hello Answerlanders,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Answerland now offers support for Spanish speaking patrons! On the Answerland website (<u><a href="https://answerland.org/">answerland.org</a></u>) are links to chat and email en español.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you…<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:38.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Get a chat in Spanish, you can transfer it to the Spanish queue; instructions are on page 5 of
<a href="https://libguides.osl.state.or.us/ld.php?content_id=43900623">this document</a>, and there is a script (“Español-Transfer”) to use with the patron. Since the Spanish queue is staffed on a voluntary basis it is not always available; if that is the case,
use the script “Español-Followup.”<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:38.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Want to set up your own local Spanish language queue, contact me.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">A huge thank you to the bilingual library staff<b> </b>who are staffing the Spanish-language question queue, and are also helping translate web & promotional content:<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:20.25pt;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Carly Garzón Vargas and Rodrigo Gaspar-Barajas @ Deschutes Public Library<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:20.25pt;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Star Khan @ Driftwood Public Library<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:20.25pt;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Phaedra Salcedo and Sarah White @ Eugene Public Library<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:20.25pt;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Memo Pastrano and Raul Vergara @ Multnomah County Library<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:20.25pt;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Dan Johnson, Gabriela Perez-Mendoza, Alma Plasencia, and Armando Trujilo @ Salem Public Library<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:20.25pt;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Kristen Curé @ Springfield Public Library<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:20.25pt;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Maria Beteran @ Chemeketa Community College<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:20.25pt;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Sergio Lopez @ Mt Hood Community College<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:20.25pt;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Bronwen Maxson @ University of Oregon<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you are interested in participating, let me know.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We will continue the Spanish queue in the new software; I will include instructions in the documentation I am putting together.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Let me know if you have questions!<o:p></o:p></p>
<p class="MsoNormal">-Tamara<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Tamara Ottum<o:p></o:p></span></b></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">(she/her)</span></i><b><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Answerland Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="https://answerland.org/"><span style="color:#1F4E79">answerland.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">State Library of Oregon | Library Support & Development Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="mailto:tamara.ottum@state.or.us"><span style="color:#1F4E79">tamara.ottum@state.or.us</span></a></span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5">
</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">|
</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="tel:%20(503)%20378-6506"><span style="color:#1F4E79">503-378-6506</span></a></span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">
| </span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="http://www.oregon.gov/library"><span style="color:#1F4E79">www.oregon.gov/library</span></a></span><u><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5"><o:p></o:p></span></u></p>
<p class="MsoNormal"><o:p> </o:p></p>
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