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<p class="MsoNormal"><span style="font-size:11.0pt">Hi Bronwen,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I found this in the documentation:
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">“<b>Not hearing audio alerts?</b> Check your browser's site settings. Some browsers, such as Firefox, may automatically block audio on sites -- including LibChat.”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">This page also has info on configuring your browser for desktop notifications:
<a href="https://ask.springshare.com/libanswers/faq/1789">https://ask.springshare.com/libanswers/faq/1789</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hope this helps!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-Tamara<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Tamara Ottum<o:p></o:p></span></b></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">(she/her)</span></i><b><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Answerland Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="https://answerland.org/"><span style="color:#1F4E79">answerland.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">State Library of Oregon | Library Support & Development Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="mailto:tamara.ottum@state.or.us"><span style="color:#1F4E79">tamara.ottum@state.or.us</span></a></span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5">
</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">|
</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="tel:%20(503)%20378-6506"><span style="color:#1F4E79">503-378-6506</span></a></span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">
| </span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="http://www.oregon.gov/library"><span style="color:#1F4E79">www.oregon.gov/library</span></a></span><u><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Answerland [mailto:answerland-bounces@omls.oregon.gov]
<b>On Behalf Of </b>Bronwen Maxson<br>
<b>Sent:</b> Thursday, August 13, 2020 2:39 PM<br>
<b>To:</b> Tamara Ottum via Answerland <answerland@omls.oregon.gov><br>
<b>Subject:</b> [Answerland] LibChat alerts?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Good afternoon,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I have some good news and a question. I got my first chat in Spanish today during my afternoon shift! That was exciting!
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">My question has to do with Notifications. I have the Sound and Desktop Notifications toggled to the “on” position, but I don´t get a sound or visual pop-up. Does anyone have any suggestions?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="538" height="402" id="Picture_x0020_3" src="cid:image004.png@01D6718C.0DA0A400"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Bronwen<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#404040">Bronwen Maxson, MLIS</span></b><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#404040"> </span><a href="https://orcid.org/0000-0001-7392-8975" title="https://orcid.org/0000-0001-7392-8975"><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:black;text-decoration:none"><img border="0" width="17" height="17" id="Picture_x0020_1" src="cid:image006.jpg@01D6718C.0DA0A400" alt="ORCiD: 0000-0001-7392-8975"></span></a><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:black"> (She/Ella/Ela)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#404040">Undergraduate Engagement Librarian and Subject Specialist for Latin American Studies, Spanish & Portuguese</span><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#595959"><br>
1299 University of Oregon | Eugene, OR 97403 </span><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#154733"><br>
</span><u><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#246936"><a href="mailto:bmaxson@uoregon.edu">bmaxson@uoregon.edu</a></span></u><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#595959"> | 541-346-3069
</span><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#246936"><a href="https://library.uoregon.edu" title="https://library.uoregon.edu"><span style="color:#246936">https://library.uoregon.edu</span></a> </span><span style="font-size:10.0pt;font-family:KievitPro-Regular"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#246936"><a href="http://researchguides.uoregon.edu/prf.php?account_id=207197" title="http://researchguides.uoregon.edu/prf.php?account_id=207197"><span style="color:#246936">Book
a consultation or use my research guides</span></a></span><span style="font-size:10.0pt;font-family:KievitPro-Regular"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#246936"> </span><span style="font-size:10.0pt;font-family:KievitPro-Regular"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:KievitPro-Regular;color:black">I support all students regardless of immigration status or country of origin.</span></i><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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