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<p class="MsoNormal">Good Morning,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please take a moment tell me about your Answerland experience as an individual. If you have taken time off, have stepped back from staffing recently or only occasionally staff any queue, no problem, I want to hear it all.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please share what you can, I know time is precious and I appreciate you taking a few moments to complete this.
<o:p></o:p></p>
<p class="MsoNormal">Survey Monkey says it will take <u>4 minutes</u> of your time.
<o:p></o:p></p>
<p class="MsoNormal">There are 10 questions. I’ve left every question optional so it may take even less time if you don’t answer all the questions.
<o:p></o:p></p>
<p class="MsoNormal">Please respond by <b><u>Friday, April 7<sup>th</sup> <o:p></o:p></u></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a href="https://www.surveymonkey.com/r/answerind">Answerland Individual Staffer Feedback Questionnaire</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><u>FYI about this info gathering project<o:p></o:p></u></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">So you have the full scope of information that I’m gathering, once I have the information from this questionnaire, I’ll be following up with other questions to drill down into specific areas.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The following are being used to assess how we can improve as well adapt the service so it best aligns with the current LSTA plan. This means, I’m asking for feedback separately from: <o:p></o:p></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Answerland volunteers
<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Answerland Liaisons (to collect institutional feedback)<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Answerland Advisory Committee<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">You -the individual staffer. Please use this an avenue to provide authentic feedback.
<o:p></o:p></li></ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Should you have any questions or concerns, please do not hesitate to reach out to me.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sincerely,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:5.0pt"><b><span style="font-size:14.0pt;font-family:"Century Gothic",sans-serif;color:black;mso-ligatures:none">Jennifer Cox, MLIS (she/her)
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span style="mso-ligatures:none">Virtual Reference Coordinator, Library Support & Development Services<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="mso-ligatures:none">State Library of Oregon<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><u><span style="color:#0563C1;mso-ligatures:none"><a href="mailto:jennifer.cox@slo.oregon.gov">jennifer.cox@slo.oregon.gov</a></span></u><span style="mso-ligatures:none"> | 971-600-4992<br>
<a href="https://www.oregon.gov/library/libraries"><span style="color:#0563C1">www.oregon.gov/library/libraries</span></a><u><span style="color:#0563C1"><o:p></o:p></span></u></span></p>
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