[Answerlandvolunteers] Answerland Volunteers- Interim Coordinator Contact Info

[COX Jennifer * SLO]

Good Afternoon Answerland Volunteers

Today is my last official day in this role. After my departure, you will still have ongoing connection and support available to you for the Answerland volunteer program. I wanted to take a moment to outline who will be handling what in the interim. The emails for the individuals are hyperlinked below. They also have all been copied on this message.

Tamara Ottum- Interim Coordinator<mailto:tamara.ottum at slo.oregon.gov>
- Handles day to day function and technical operations
-Questions or access issues about LibGuides, LibAnswers, LibStaffer, Partner Libraries, FAQs
-Volunteer listserv (Best to Copy Joel on this too)
-Updating contact information (Best to Copy Joel on this too)
-Quality Team
-Answerland Advisory Committee
-Training materials, Niche Academy
-Answerland.org website
-Promotional Materials
- Changing your shift - Use the Permanent Schedule Change Form<https://247cooperative.libstaffer.com/form/permanent-schedule-change> and copy Tamara on it
- Short term Time Off
-Mentor/Mentee Feedback
-Missed Clocking In or Out of a Shift
-Gale Database Access Issues
-Prank chats, Abusive behavior, Patrons in crisis

Joel Henderson- Volunteer and Donor Coordinator<mailto:joel.henderson at slo.oregon.gov>
- Remember Joel is your Human Resources connection. Contact him for big life changes etc.
-Updating contact information (Best to Copy Tamara on this too)
-Inquiries about your volunteer hours
-Letters of recommendation
-Volunteer listserv (Best to Copy Tamara on this too)
-O'Reilly Access
- Long term Time Off (Copy Tamara)
-Mentor/Mentee Feedback

Buzzy Nielsen- Program Manager for the Library Support and Development Division (my supervisor)<mailto:buzzy.nielsen at slo.oregon.gov>
Any questions on the status of the coordinator recruitment, please reach out to my supervisor.

It's been a real pleasure.... This has been one of the parts of this job that has brought me the most joy. Thank you all for the service you do each week. You are all doing wonderful work and making a positive impact on the lives of many Oregonians.

Most sincerely,

Jennifer Cox, MLIS (she/her)
Virtual Reference Coordinator, Library Support & Development Services
State Library of Oregon
jennifer.cox at slo.oregon.gov<mailto:jennifer.cox at slo.oregon.gov> | 971-600-4992
www.oregon.gov/library/libraries<https://www.oregon.gov/library/libraries>
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