<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="PlaceType"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="PlaceName"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="place"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:Arial;
color:windowtext;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>The Government Research Services Team of the Oregon State Library is
excited to announce their newest service,<o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-weight:bold'>Live Help</span></font></b><font
size=2><span style='font-size:11.0pt'>. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>In addition to our longstanding research support by phone and by email,
we now offer assistance through instant messaging. Librarians will be staffing
this service from 10:00 to noon and from 1:00 to 3:00 in the afternoon.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>Click on the "Get Help" button, located in the top right
corner of the <st1:place w:st="on"><st1:PlaceType w:st="on">State</st1:PlaceType>
<st1:PlaceName w:st="on">Employee</st1:PlaceName> <st1:PlaceName w:st="on">Information</st1:PlaceName>
<st1:PlaceType w:st="on">Center</st1:PlaceType></st1:place> web page, </span></font><font
size=2><span style='font-size:11.0pt'><a href="http://library.state.or.us/"
title="blocked::http://library.state.or.us/"><font face=Arial><span
style='font-family:Arial'><span title="blocked::http://library.state.or.us/">http://library.state.or.us</span></span></font></a></span></font><font
size=2><span style='font-size:11.0pt'> . A green light will indicate that a
librarian is online and ready to answer your question. <b><span
style='font-weight:bold'>Live Help</span></b> is up and running; please share
this information with your colleagues and encourage them to contact us for help
with their information needs.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>We look forward to working with you.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>The Government Research Services Staff</span></font><font size=2><span
style='font-size:11.0pt'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=2
face="Times New Roman"><span style='font-size:11.0pt'>Oregon</span></font></st1:PlaceName><font
size=2><span style='font-size:11.0pt'> <st1:PlaceType w:st="on">State</st1:PlaceType></span></font></st1:place><font
size=2><span style='font-size:11.0pt'> Library</span></font><font size=2><span
style='font-size:11.0pt'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>Also available at:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><a href="mailto:reference@library.state.or.us"
title="blocked::mailto:reference@library.state.or.us">reference@library.state.or.us</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>503.378.8800<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
</div>
</body>
</html>