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<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:4.5pt;margin-left:0in">
<span style="font-family:"Aptos Display",sans-serif;mso-ligatures:none">Good morning-<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:4.5pt;margin-left:0in">
<b><i><u><span style="font-family:"Aptos Display",sans-serif;color:#333333;mso-ligatures:none">Please provide a description of the issue:</span></u></i></b><b><span style="font-family:"Arial",sans-serif;color:#333333;mso-ligatures:none">
</span></b><span style="font-family:"Aptos Display",sans-serif;color:#444444;mso-ligatures:none">Certain agencies are not able to complete a Tenable Scan using either Agents or Nessus Scanners</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><u><span style="color:#333333;mso-ligatures:none">Has this service worked before?</span></u></i></b><span style="color:#333333;mso-ligatures:none"> Yes</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><u><span style="color:#333333;mso-ligatures:none">If yes, when was the last time it worked?</span></u></i></b><b><span style="color:#333333;mso-ligatures:none">
</span></b><span style="color:#333333;mso-ligatures:none">June 18, 2025</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><u><span style="color:#333333;mso-ligatures:none">Please provide an estimate of how many users are impacted:
</span></u></i></b><span style="color:#333333;mso-ligatures:none">Majority of state agencies</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><b><i><u><span style="color:#333333;mso-ligatures:none">Service affected:
</span></u></i></b><span style="color:#333333;mso-ligatures:none">Tenable Security Center, Nessus Scanners, Nessus Agents</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><b><i><u><span style="color:#333333;mso-ligatures:none">Any other information or device details:
</span></u></i></b><b><i><u><span style="mso-ligatures:none"><o:p></o:p></span></u></i></b></p>
<p class="MsoNormal"><b><i><span style="color:red">UPDATE #1: Tenable has provided a possible solution and we will be testing it out today and will provide results to Tenable, if not successful, we will be in contact with Tenable to have another troubleshooting
session.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:11.0pt"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="color:red">UPDATE #2: We tried Tenable solution and were unsuccessful. They have requested a diagnostic file which we have sent. We are awaiting further information from Tenable.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:11.0pt"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="color:red">UPDATE #3: We have narrowed down to scanners not listening on TCP 8834 via IPv4 as a possible issue. Tenable provide another possible fix action, which we tried and were unsuccessful. Reaching out to Tenable
for further troubleshooting. Also, we are beginning to rebuild scanners as a stopgap and CSS will be reaching out to schedule those times.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:11.0pt"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:11.0pt;color:red">UPDATE#4: CSS has determined that rebuilding scanners is the best path forward. We are working with DCS (for Virtual Scanners) and agencies (for Physical Scanners) to get dates/times scheduled
to rebuild scanners.<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="color:#333333;mso-ligatures:none">CSS SOC VM Team is currently working with Tenable Support Team, CSS Network Security, DCS Teams (and any other team that is helping troubleshoot
and fix this). <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="color:#333333;mso-ligatures:none">This is currently affecting the following agencies consuming Tenable Security Center/Nessus/Nessus Agent services:</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="512" style="width:384.0pt">
<tbody>
<tr style="height:15.0pt">
<td width="512" colspan="2" style="width:384.0pt;padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Administrative Services, Department of (DAS IT) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Agriculture, Oregon Department of (ODA) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Construction Contractors Board (CCB) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Employment Department (OED) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Fire Marshal, Oregon State (OSFM)<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Higher Education Coordinating Commission (HECC) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Housing and Community Services Dept, Oregon (HCS) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Human Services, Department of (DHS) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Nursing, Oregon State Board of (OSBN) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Parks and Recreation, Oregon Department of (OPRD) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Public Defense Commission, Oregon (OPDC)<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Public Utility Commission (PUC) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Business Development Department, Oregon (OBDD) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Dentistry, Oregon Board of (OBD) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Early Learning & Care, Dept of (DELC)<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Emergency Management, Oregon Dept of (OEM)<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Environmental Quality, Department of (DEQ) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Fish and Wildlife, Oregon Department of (ODFW) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Geology and Mineral Industries, Dept. of (DGMI) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Labor and Industries, Bureau of (BOLI) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Land Conservation and Development, Dept. of (DLCD) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Lands, Department of State (DSL) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Liquor Control Commission, Oregon (OLCC) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Marine Board, Oregon State (OSMB) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Medical Board, Oregon (OMB) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Public Employees' Retirement System (PERS) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Racing Commission (ORC) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Transportation, Oregon Department of (ODOT) /
<br>
Aviation, Department of (ODA) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Youth Authority, State of Oregon (OYA)<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Long Term Care Ombudsman (LTCO) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Patient Safety Commission, Oregon (OPSC) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Architect Examiners, Oregon State Board of (ORBAE) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Landscape Contractors Board, Oregon (OLCB) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Medical Imaging, Oregon Board of (OMBI) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Mortuary and Cemetery Board, Oregon (OMCB) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Naturopathic Medicine, Oregon Board of (OBNM) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Occupational Therapy Licensing Board (OTLB) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Pharmacy, Oregon Board of (OBOP)<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Physical Therapists Licensing Board, Oregon (OPTLB) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Speech-Language Pathology & Audiology, Bd of (BSPA) <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td colspan="2" style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="MsoNormal"><span style="mso-ligatures:none">Veterinary Medical Examining Board, Oregon (OVMEB) <o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt"></td>
<td width="504" style="width:5.25in;padding:0in 0in 0in 0in">
<p class="MsoNormal"> <o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">Cyber Security Services<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">State of Oregon Cyber Security Services</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Enterprise Information Services | SOC<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Cyber Security Services (CSS)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">SOC Hotline: (503) 378-5930 | SOC Services (503)373-0378<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:none"><img width="54" height="54" style="width:.5666in;height:.5583in" id="Picture_x0020_1799965905" src="cid:image003.png@01DBE67A.80333600"></span><span style="font-size:11.0pt;mso-ligatures:none"> <img width="205" height="53" style="width:2.1333in;height:.55in" id="Picture_x0020_2119586569" src="cid:image002.png@01DBE674.115109C0"> <o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="512" style="width:384.0pt">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt"></td>
<td style="padding:.75pt .75pt .75pt .75pt"></td>
<td width="500" colspan="2" style="width:375.3pt;padding:0in 0in 0in 0in">
<p class="MsoNormal"> <o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt"></td>
<td style="padding:.75pt .75pt .75pt .75pt"></td>
<td width="500" colspan="2" style="width:375.3pt;padding:0in 0in 0in 0in">
<p class="MsoNormal"> <o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt"></td>
</tr>
</tbody>
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<td style="padding:.75pt .75pt .75pt .75pt"></td>
<td style="padding:.75pt .75pt .75pt .75pt"></td>
<td width="498" style="width:373.5pt;padding:0in 0in 0in 0in">
<p class="MsoNormal"> <o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">Cyber Security Services<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Enterprise Information Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Cyber Security Services | CSS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">PH: SOC Hotline: (503) 378-5930 | SOC Services (503) 373-0378<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:none"><img width="54" height="54" style="width:.5583in;height:.5583in" id="Picture_x0020_2" src="cid:image001.png@01DBE674.115109C0"></span><span style="font-size:11.0pt"> </span><span style="font-size:11.0pt;mso-ligatures:none"><img width="205" height="53" style="width:2.1333in;height:.55in" id="Picture_x0020_1" src="cid:image002.png@01DBE674.115109C0"></span><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Level 3 - Restricted<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Level 3 - Restricted<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Level 3 - Restricted<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Level 3 - Restricted<o:p></o:p></span></p>
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<p align="center" style="margin:5.0pt;text-align:center"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Level 3 - Restricted<o:p></o:p></span></p>
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Level 3 - Restricted<br>
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