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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">That’s great, Joe! I still have one of the Maryland AskUsNow! highlighters! It’s probably dried up by now, but a nice relic.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray">Cathay Keough<br>
Statewide Coordinator, Reference Services</span><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray">Delaware Division of Libraries<br>
Ask a Librarian Delaware</span><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray">302-257-3014 (office)<br>
302-983-1430 (mobile)</span><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray">cathay.keough@lib.de.us</span><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray"><a href="http://libraries.delaware.gov"><span style="color:#0563C1">libraries.delaware.gov</span></a><br>
<a href="http://answers.delawarelibraries.org"><span style="color:#0563C1">answers.delawarelibraries.org</span></a></span><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray">Delaware Library Association:
<a href="http://dla.lib.de.us"><span style="color:#0563C1">dla.lib.de.us</span></a></span><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray">delawarelibraries.org • consortium.lib.de.us (staff)</span><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> collaborative-vr [mailto:collaborative-vr-bounces@listsmart.osl.state.or.us]
<b>On Behalf Of </b>Joe Thompson<br>
<b>Sent:</b> Thursday, December 08, 2016 1:15 PM<br>
<b>To:</b> Paul Chasen <pchasen@prattlibrary.org>; askkrisjohnson@gmail.com; collaborative-vr@listsmart.osl.state.or.us<br>
<b>Subject:</b> Re: [collaborative-vr] Research: looking for state-wide or multi-state wide vr collaborations that have closed<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Paul, and all!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">24/7 Reference was the service and the cooperative launched by the Metropolitan Cooperative Library System (MCLS), headquartered in Pasadena, CA sometime around
1999 - 2001. Susan McGlamery and Steve Coffman were the brains behind it there. Steve left to work for LSSI sometime before launch of the Baltimore County/Harford County AskUsNow! pilot project in Sept. 2001, since our first service provider was LSSI and
Steve provided that initial training for us. Maryland later went with 24/7 Reference in 2003 when the statewide Maryland AskUsNow! service launched, with Susan McGlamery as coordinator of that now national service still coordinated out of California.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">One of the key challenges that 24/7 Reference faced is that it was primarily supported by IMLS/LSTA funding, which wasn’t keeping up with expenses, even with
the new partners across the U.S. joining on and paying their share of the fees. So, what was originally promoted as a “merger” with OCLC’s QuestionPoint was established – I think around 2005. The merger was completed sometime the following year with the
migration of all the 24/7 Reference libraries to OCLC’s chat software/system. The cooperative of libraries and backup staff was still primarily the legacy of the 24/7 Reference cooperative though. Susan became an OCLC employee as part of this merger/buyout/transition.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I can’t believe I still have this, but I found it in my desk when I changed jobs most recently. Attached is a photo of a 24/7 Reference flashlight keychain.
Quite a collectable! The flashlight even still works if squeezed really hard.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-Joe<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Paul Chasen [<a href="mailto:pchasen@prattlibrary.org">mailto:pchasen@prattlibrary.org</a>]
<br>
<b>Sent:</b> Thursday, December 8, 2016 12:07 PM<br>
<b>To:</b> Joe Thompson <<a href="mailto:jthompson@carr.org">jthompson@carr.org</a>>;
<a href="mailto:askkrisjohnson@gmail.com">askkrisjohnson@gmail.com</a>; <a href="mailto:collaborative-vr@listsmart.osl.state.or.us">
collaborative-vr@listsmart.osl.state.or.us</a><br>
<b>Subject:</b> Re: [collaborative-vr] Research: looking for state-wide or multi-state wide vr collaborations that have closed<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi Kris and Joe,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Kris, thank you for clarifying the details on AskColorado. I will update the spreadsheet and resend out.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Joe, it is more than helpful and appreciative to get the history behind virtual reference services. This info helps those of us who continue to learn about the big picture behind statewide/provincial and regional VR services. And you
are correct when counting the statewide coordinator and the interims :).<o:p></o:p></p>
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<p class="MsoNormal">For clarification, OCLC' 24/7 Cooperative and QuestionPoint were two separate services, and then merged into one? Did the MCLS 24/7 Reference Service merge with the 24/7 Cooperative? Or was that the predecessor to the 24/7 Cooperative?
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Paul<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Dec 8, 2016 at 11:17 AM, Joe Thompson <<a href="mailto:jthompson@carr.org" target="_blank">jthompson@carr.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Well if Kris is chiming in, then I’ll also contribute even if it’s for the sake of my own nostalgia.
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> I just found buried in my files, as part of the “VR Adventure” that the State of Washington and
King County created around 2005, the logos for the California and Illinois statewide services – attached. I’m not sure how long the statewide California service lasted, but it was the successor to Q&A Café (one of the very first, if not the first, collaborative
VR service), which operated in the Bay area and the 24/7 Reference service began by MCLS in Southern California.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Those years early in the last decade were fun times!</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-Joe (past, past, past, past coordinator of Maryland AskUsNow! – is that the correct number of “pasts,”
Paul??)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Joseph Thompson</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Director of Public Services</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Carroll County Public Library</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1100 Green Valley Road</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">New Windsor, MD 21776</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="mailto:jthompson@carr.org" target="_blank"><span style="color:#0563C1">jthompson@carr.org</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">410-386-4500 x3131 (office)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> collaborative-vr [mailto:<a href="mailto:collaborative-vr-bounces@listsmart.osl.state.or.us" target="_blank">collaborative-vr-bounces@listsmart.osl.state.or.us</a>]
<b>On Behalf Of </b>Kris Johnson<br>
<b>Sent:</b> Thursday, December 8, 2016 10:53 AM<br>
<b>To:</b> Carla Steinberg Pfahl <<a href="mailto:pfahl001@umn.edu" target="_blank">pfahl001@umn.edu</a>></span><o:p></o:p></p>
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<p class="MsoNormal"><br>
<b>Cc:</b> <a href="mailto:collaborative-vr@listsmart.osl.state.or.us" target="_blank">
collaborative-vr@listsmart.osl.state.or.us</a><br>
<b>Subject:</b> Re: [collaborative-vr] Research: looking for state-wide or multi-state wide vr collaborations that have closed<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi everyone. I'd also like to clarify that AskColorado closed as of December 31, 2016, but
<b>AskAcademic</b> moved over the Amigos as of Jan. 1, 2016 and is still running.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">_______________________________________<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#44546A">Kris Johnson</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#595959"> | Head, Learning and Research Services Department
| Associate Professor | Montana State University Library | P.O. Box 173320 | Bozeman MT 59717 | 406-994-7708</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D"><a href="mailto:krisjohnson@montana.edu" target="_blank">krisjohnson@montana.edu</a></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#595959">
| </span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D"><a href="https://linkprotect.cudasvc.com/url?a=http://www.lib.montana.edu/&c=E,1,78NRvATLF3P0cfi8l-h8KkfTP0aDfJuXWxW0feitJs_3NeWRZllpls2fMuvBAIrgH0Luy7mK_9_6mAm8vP-sjEVdHx99z5qxAxRl0xCnmV-ONx1c1Q,,&typo=1" target="_blank">http://www.lib.montana.edu/</a></span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Thu, Dec 8, 2016 at 7:54 AM, Carla Steinberg Pfahl <<a href="mailto:pfahl001@umn.edu" target="_blank">pfahl001@umn.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Sandy, et al,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I know of a couple others that have shuttered:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Q&A NJ - New Jersey<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">AskAway - Wisconsin - they have been trying to pick up some of the collaborative pieces again but very limited (I believe). I could search my emails for a contact if you need one. <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">California had one a long time ago (initially started 24/7 Reference) but that went away and now there are a few libraries part of the QP Cooperative Libraries group. <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Carla<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Thu, Dec 8, 2016 at 8:41 AM, McCarthy, Sandy <<a href="mailto:mccarthy@wccnet.edu" target="_blank">mccarthy@wccnet.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank you Paul. This is great and it will help with my research. </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Sandy McCarthy</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D">Faculty Librarian</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D">GM 126</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D">Washtenaw Community College</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D">4800 E. Huron River Dr</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D">Ann Arbor, MI 48105</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D"><a href="tel:734-677-5293" target="_blank">734-677-5293</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Paul Chasen [mailto:<a href="mailto:pchasen@prattlibrary.org" target="_blank">pchasen@prattlibrary.org</a>]
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<b>Sent:</b> Wednesday, December 7, 2016 4:24 PM<br>
<b>To:</b> McCarthy, Sandy <<a href="mailto:mccarthy@wccnet.edu" target="_blank">mccarthy@wccnet.edu</a>><br>
<b>Cc:</b> <a href="mailto:collaborative-vr@listsmart.osl.state.or.us" target="_blank">
collaborative-vr@listsmart.osl.state.or.us</a><br>
<b>Subject:</b> Re: [collaborative-vr] Research: looking for state-wide or multi-state wide vr collaborations that have closed</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Sandy,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Attached is a spreadsheet that still needs to be updated, but may be helpful as a start.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Best,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Paul<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Wed, Dec 7, 2016 at 4:06 PM, McCarthy, Sandy <<a href="mailto:mccarthy@wccnet.edu" target="_blank">mccarthy@wccnet.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Good afternoon
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I am hoping that everyone can help with my research. I am looking for state-wide or multi-state wide virtual reference collaborations that have closed (collapsed) in the United
States and Canada. I know that there have been posts to this listserv in the past with collapsed vr collaborations.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Please email me what you can remember.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I know of
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">KnowItKnow24X7 Ohio<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">AskDelaware no longer offers chat only email, text, phone
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">AskColorado is now part of a Texas Amigos
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thank you,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sandy McCarthy<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Michigan Virtual Reference Service Collaborative
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="https://linkprotect.cudasvc.com/url?a=http://www.researchhelpnow.org&c=E,1,Du0TjmOAbJwUeieFNGVqzoI4lFc-tW-IUVrC3oVxLvpxWfp5gLpqJBUW5sZX0tzRIF3N0Xq-shWHXxF87CznwSUfIFwvKXfQDr1Kqw0WbDEr-nI,&typo=1" target="_blank">http://www.researchhelpnow.org</a><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Faculty Librarian<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">GM 126<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Washtenaw Community College<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">4800 E. Huron River Dr<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Ann Arbor, MI 48105<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="tel:734-677-5293" target="_blank">734-677-5293</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><br>
_____________________________________________________<br>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Paul Chasen<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Statewide Coordinator, Maryland AskUsNow!
<br>
Enoch Pratt Free Library & SLRC<br>
400 Cathedral Street<br>
Baltimore, MD 21201</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="tel:410-274-0515" target="_blank">410-274-0515</a> (C)</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="tel:443-984-4955" target="_blank">443-984-4955</a> (W)</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="mailto:pchasen@prattlibrary.org" target="_blank">pchasen@prattlibrary.org</a><br>
</span><a href="https://linkprotect.cudasvc.com/url?a=http://askusnow.info&c=E,1,0tG7uZgQSWWbqS3nVQvF7WmIjWjS7py1I2FCZC-lTFxdLnFThOnLKg3BY-LjFQ79sgxY14mdcRyWvyoc5RzJLhoPw8OHgjc6yHhYgQ,,&typo=1" target="_blank"><span style="text-decoration:none"><img border="0" id="m_-1441894456001524341m_-136076258154288286m_4111071627354510899m_-3711615996756502801m_-9050131256445875497_x005f_x0000_i1025" src="https://linkprotect.cudasvc.com/url?a=http://askusnow.info/staff/sites/default/files/AskUsNow40px.jpg&c=E,1,w1SYwzeQ0Rb6NRz4QSVLEptDTQXQaFE5LBk8bqkL53dVrNIOkcghsgATbWKxGFGunxjYdwTWCRN0dcgBMmX90X7BreXWFo4gPfh4j0AKy4_rNFdmRh_vWko1Wg,,&typo=1"></span></a><o:p></o:p></p>
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_____________________________________________________<br>
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Carla Steinberg Pfahl, Librarian<br>
Reference Outreach & Instruction / <a href="https://linkprotect.cudasvc.com/url?a=https://AskMN.org&c=E,1,sLjrOON3S2usTTDc3I6HdLZ4UyiP_glKgrRxl4IvdCF9Vp7FMzWhLogvyqxbEbIEGlw8YFo8slbFesQQKakao2Zos0mmblAOigjglAPxzxMSCoUS9Qnb_3zbFA,,&typo=1" target="_blank">
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#888888"><a href="tel:(800)%20462-5348" target="_blank">1-800-462-5348</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">*Kris<o:p></o:p></p>
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<p class="MsoNormal">Paul Chasen<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Statewide Coordinator, Maryland AskUsNow!
<br>
Enoch Pratt Free Library & SLRC<br>
400 Cathedral Street<br>
Baltimore, MD 21201</span><o:p></o:p></p>
</div>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">410-274-0515 (C)</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="mailto:pchasen@prattlibrary.org" target="_blank">pchasen@prattlibrary.org</a><br>
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