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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">Thanks Paul! I’ll add to the agenda.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> collaborative-vr [mailto:collaborative-vr-bounces@listsmart.osl.state.or.us]
<b>On Behalf Of </b>Paul Chasen<br>
<b>Sent:</b> Friday, February 03, 2017 9:40 AM<br>
<b>To:</b> collaborative-vr@listsmart.osl.state.or.us<br>
<b>Subject:</b> Re: [collaborative-vr] Need agenda items for meeting next week<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I would like to find out if our group educate their VR staff about alternative research tools that do not require a library card (i.e. Jurn, DOAJ, iSeek, Infotopia...). I try to fit in these alternatives when I train newer library staff,
and to current library staff who inquire about what there is beyond Google, DuckDuckGo, Yippy, and similar research tools.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal">Paul<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Mon, Jan 30, 2017 at 4:04 PM, Tamara Ottum <<a href="mailto:tamara.ottum@state.or.us" target="_blank">tamara.ottum@state.or.us</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif">Thanks Cathay! I’ll add to the agenda.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Cathay Keough [mailto:<a href="mailto:Cathay.Keough@lib.de.us" target="_blank">Cathay.Keough@lib.de.us</a>]
<br>
<b>Sent:</b> Monday, January 30, 2017 12:29 PM<br>
<b>To:</b> Tamara Ottum <<a href="mailto:TamaraOttum@oslmail.osl.state.or.us" target="_blank">TamaraOttum@oslmail.osl.state.or.us</a>>;
<a href="mailto:collaborative-vr@listsmart.osl.state.or.us" target="_blank">collaborative-vr@listsmart.osl.state.or.us</a><br>
<b>Subject:</b> RE: Need agenda items for meeting next week<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Thanks for setting this up Tamara!</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">I’m interested in the following topics:</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="gmail-m-7000957569347275667m-8726263920488388319m-3312815733250047450msolistparagraph">
<span style="color:#1F497D">-</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">Is your state VR integrated into library reference services as part of their job duties/responsibilities?</span><o:p></o:p></p>
<p class="gmail-m-7000957569347275667m-8726263920488388319m-3312815733250047450msolistparagraph">
<span style="color:#1F497D">-</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">Training: </span><o:p></o:p></p>
<p class="gmail-m-7000957569347275667m-8726263920488388319m-3312815733250047450msolistparagraph" style="margin-left:1.0in">
<span style="font-family:"Courier New";color:#1F497D">o</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">Do you train library staff on VR?</span><o:p></o:p></p>
<p class="gmail-m-7000957569347275667m-8726263920488388319m-3312815733250047450msolistparagraph" style="margin-left:1.0in">
<span style="font-family:"Courier New";color:#1F497D">o</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">When providing training</span><o:p></o:p></p>
<p class="gmail-m-7000957569347275667m-8726263920488388319m-3312815733250047450msolistparagraph" style="margin-left:1.5in">
<span style="font-family:Wingdings;color:#1F497D">§</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">do you incorporate ‘the reference interview’ as part of your training?</span><o:p></o:p></p>
<p class="gmail-m-7000957569347275667m-8726263920488388319m-3312815733250047450msolistparagraph" style="margin-left:1.5in">
<span style="font-family:Wingdings;color:#1F497D">§</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">Do you provide a kind of ‘resources toolkit’ – basic reference resources and evaluation criteria training?</span><o:p></o:p></p>
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<span style="font-family:Wingdings;color:#1F497D">§</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">Do you usually to train online or in person?</span><o:p></o:p></p>
<p class="gmail-m-7000957569347275667m-8726263920488388319m-3312815733250047450msolistparagraph" style="margin-left:1.5in">
<span style="font-family:Wingdings;color:#1F497D">§</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">Do you restrict training to full time librarians (with degrees)? Or mix it up? Does it depend upon the library?</span><o:p></o:p></p>
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<span style="font-family:Wingdings;color:#1F497D">§</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">How often do you train/how many hours a month?</span><o:p></o:p></p>
<p class="gmail-m-7000957569347275667m-8726263920488388319m-3312815733250047450msolistparagraph" style="margin-left:1.0in">
<span style="font-family:"Courier New";color:#1F497D">o</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">Do you have any sample ‘best practices’ or handouts you’d like to share? (For example, Oregon’s AnswerLand shared Texting Best Practices a few years ago and we’ve used this in Delaware ever since.)</span><o:p></o:p></p>
<p class="gmail-m-7000957569347275667m-8726263920488388319m-3312815733250047450msolistparagraph" style="margin-left:1.0in">
<span style="font-family:"Courier New";color:#1F497D">o</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">Do you have any follow up training? </span><o:p></o:p></p>
<p class="gmail-m-7000957569347275667m-8726263920488388319m-3312815733250047450msolistparagraph" style="margin-left:1.0in">
<span style="font-family:"Courier New";color:#1F497D">o</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="color:#1F497D">And here’s the tricky one we can discuss: Do you have any supervisory leverage? For example, if someone answers a question that doesn’t follow best practices and you know the customer is unhappy, do you provide follow up
to the library staff? How do you handle this?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">I’m glad to show everyone what we have for staff training and resources and would really like to see what others use.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">If no one is interested, though, I’m fine with going with another topic.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Thanks so much,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Cathay
</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray">Cathay Keough<br>
Statewide Coordinator, Reference Services</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray">Delaware Division of Libraries</span><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray">302-257-3014 (office)<br>
302-983-1430 (mobile)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray"><a href="mailto:cathay.keough@lib.de.us" target="_blank">cathay.keough@lib.de.us</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray"><a href="http://libraries.delaware.gov" target="_blank">libraries.delaware.gov</a><br>
<a href="http://answers.delawarelibraries.org" target="_blank">answers.delawarelibraries.org</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray">Delaware Library Association:
<a href="http://dla.lib.de.us" target="_blank">dla.lib.de.us</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray"><a href="http://delawarelibraries.org" target="_blank">delawarelibraries.org</a> •
<a href="http://consortium.lib.de.us" target="_blank">consortium.lib.de.us</a> (staff)</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> collaborative-vr [<a href="mailto:collaborative-vr-bounces@listsmart.osl.state.or.us" target="_blank">mailto:collaborative-vr-bounces@listsmart.osl.state.or.us</a>]
<b>On Behalf Of </b>Tamara Ottum<br>
<b>Sent:</b> Monday, January 30, 2017 3:13 PM<br>
<b>To:</b> <a href="mailto:collaborative-vr@listsmart.osl.state.or.us" target="_blank">
collaborative-vr@listsmart.osl.state.or.us</a><br>
<b>Subject:</b> [collaborative-vr] Need agenda items for meeting next week<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif">Hello all,
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif">Just a reminder that we are meeting next Monday, February 6 at 12pm Pacific Time. You can join the meeting at
<a href="https://oregonstatelibrary.adobeconnect.com/collabvr/" target="_blank">https://oregonstatelibrary.adobeconnect.com/collabvr/</a> (enter as a guest).</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Calibri Light",sans-serif">Does anyone have any agenda items?</span></b><span style="font-family:"Calibri Light",sans-serif"> I haven’t received anything
yet…</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif">Tamara</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Tamara Ottum, MLIS</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Answerland Coordinator</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Oregon State Library</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#595959">503-378-6506</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5"><a href="mailto:tamara.ottum@state.or.us" target="_blank"><span style="color:#2E74B5">tamara.ottum@state.or.us</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5"><a href="https://answerland.org/" target="_blank"><span style="color:#2E74B5">answerland.org</span></a></span><o:p></o:p></p>
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_____________________________________________________<br>
collaborative-vr mailing list<br>
<a href="mailto:collaborative-vr@listsmart.osl.state.or.us" target="_blank">collaborative-vr@listsmart.osl.state.or.us</a><br>
<a href="http://listsmart.osl.state.or.us/mailman/listinfo/collaborative-vr" target="_blank">http://listsmart.osl.state.or.us/mailman/listinfo/collaborative-vr</a><br>
Hosted by the Oregon State Library. The Library is not responsible for content.<br>
Questions related to message content should be directed to list owner(s) or the sender of the message, by phone or email.<br>
Technical questions? Call 503-378-8800.<o:p></o:p></p>
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<p class="MsoNormal">Paul Chasen<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Statewide Coordinator, Maryland AskUsNow!
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Enoch Pratt Free Library & SLRC<br>
400 Cathedral Street<br>
Baltimore, MD 21201</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">410-274-0515 (C)</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">443-984-4955 (W)</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="mailto:pchasen@prattlibrary.org" target="_blank">pchasen@prattlibrary.org</a><br>
</span><a href="http://askusnow.info" target="_blank"><span style="border:solid windowtext 1.0pt;padding:0in;text-decoration:none"><img border="0" width="100" height="100" id="_x0000_i1025" src="cid:~WRD000.jpg" alt="Image removed by sender."></span></a><o:p></o:p></p>
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