<div dir="ltr">I would like to find out if our group educate their VR staff about alternative research tools that do not require a library card (i.e. Jurn, DOAJ, iSeek, Infotopia...). I try to fit in these alternatives when I train newer library staff, and to current library staff who inquire about what there is beyond Google, DuckDuckGo, Yippy, and similar research tools.<div><br></div><div>Thanks,</div><div><br></div><div>Paul<br><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Jan 30, 2017 at 4:04 PM, Tamara Ottum <span dir="ltr"><<a href="mailto:tamara.ottum@state.or.us" target="_blank">tamara.ottum@state.or.us</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="font-family:"calibri light",sans-serif">Thanks Cathay! I’ll add to the agenda.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"calibri light",sans-serif"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b>From:</b> Cathay Keough [mailto:<a href="mailto:Cathay.Keough@lib.de.us" target="_blank">Cathay.Keough@lib.de.u<wbr>s</a>] <br>
<b>Sent:</b> Monday, January 30, 2017 12:29 PM<br>
<b>To:</b> Tamara Ottum <<a href="mailto:TamaraOttum@oslmail.osl.state.or.us" target="_blank">TamaraOttum@oslmail.osl.state<wbr>.or.us</a>>; <a href="mailto:collaborative-vr@listsmart.osl.state.or.us" target="_blank">collaborative-vr@listsmart.osl<wbr>.state.or.us</a><br>
<b>Subject:</b> RE: Need agenda items for meeting next week<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Thanks for setting this up Tamara!<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">I’m interested in the following topics:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph"><u></u><span style="color:rgb(31,73,125)"><span>-<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">Is your state VR integrated into library reference services as part of their job duties/responsibilities?<u></u><u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph"><u></u><span style="color:rgb(31,73,125)"><span>-<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">Training: <u></u><u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph" style="margin-left:1in">
<u></u><span style="font-family:"courier new";color:rgb(31,73,125)"><span>o<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">Do you train library staff on VR?<u></u><u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph" style="margin-left:1in">
<u></u><span style="font-family:"courier new";color:rgb(31,73,125)"><span>o<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">When providing training<u></u><u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph" style="margin-left:1.5in">
<u></u><span style="font-family:wingdings;color:rgb(31,73,125)"><span>§<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">do you incorporate ‘the reference interview’ as part of your training?<u></u><u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph" style="margin-left:1.5in">
<u></u><span style="font-family:wingdings;color:rgb(31,73,125)"><span>§<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">Do you provide a kind of ‘resources toolkit’ – basic reference resources and evaluation criteria training?<u></u><u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph" style="margin-left:1.5in">
<u></u><span style="font-family:wingdings;color:rgb(31,73,125)"><span>§<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">Do you usually to train online or in person?<u></u><u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph" style="margin-left:1.5in">
<u></u><span style="font-family:wingdings;color:rgb(31,73,125)"><span>§<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">Do you restrict training to full time librarians (with degrees)? Or mix it up? Does it depend upon the library?<u></u><u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph" style="margin-left:1.5in">
<u></u><span style="font-family:wingdings;color:rgb(31,73,125)"><span>§<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">How often do you train/how many hours a month?<u></u><u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph" style="margin-left:1in">
<u></u><span style="font-family:"courier new";color:rgb(31,73,125)"><span>o<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">Do you have any sample ‘best practices’ or handouts you’d like to share? (For example, Oregon’s AnswerLand shared Texting Best Practices a few years ago and we’ve used this in Delaware ever since.)<u></u><u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph" style="margin-left:1in">
<u></u><span style="font-family:"courier new";color:rgb(31,73,125)"><span>o<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">Do you have any follow up training?
<u></u><u></u></span></p>
<p class="gmail-m_-7000957569347275667m_-8726263920488388319m_-3312815733250047450MsoListParagraph" style="margin-left:1in">
<u></u><span style="font-family:"courier new";color:rgb(31,73,125)"><span>o<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"times new roman"">
</span></span></span><u></u><span style="color:rgb(31,73,125)">And here’s the tricky one we can discuss: Do you have any supervisory leverage? For example, if someone answers a question that doesn’t follow best practices and you know the customer is unhappy,
do you provide follow up to the library staff? How do you handle this?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">I’m glad to show everyone what we have for staff training and resources and would really like to see what others use.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">If no one is interested, though, I’m fine with going with another topic.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Thanks so much,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Cathay <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9pt;font-family:tahoma,sans-serif;color:gray">Cathay Keough<br>
Statewide Coordinator, Reference Services</span><span style="font-size:9pt;color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:tahoma,sans-serif;color:gray">Delaware Division of Libraries</span><span style="font-size:9pt;font-family:tahoma,sans-serif;color:rgb(31,73,125)"><br>
</span><span style="font-size:9pt;font-family:tahoma,sans-serif;color:gray">302-257-3014 (office)<br>
302-983-1430 (mobile)</span><span style="font-size:9pt;color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:tahoma,sans-serif;color:gray"><a href="mailto:cathay.keough@lib.de.us" target="_blank">cathay.keough@lib.de.us</a></span><span style="font-size:9pt;color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:tahoma,sans-serif;color:gray"><a href="http://libraries.delaware.gov" target="_blank">libraries.delaware.gov</a><br>
<a href="http://answers.delawarelibraries.org" target="_blank">answers.delawarelibraries.org</a></span><span style="font-size:9pt;font-family:tahoma,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:tahoma,sans-serif;color:gray">Delaware Library Association:
<a href="http://dla.lib.de.us" target="_blank">dla.lib.de.us</a></span><span style="font-size:9pt;font-family:tahoma,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:tahoma,sans-serif;color:gray"><a href="http://delawarelibraries.org" target="_blank">delawarelibraries.org</a> • <a href="http://consortium.lib.de.us" target="_blank">consortium.lib.de.us</a> (staff)</span><span style="font-size:9pt;font-family:tahoma,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125)"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b>From:</b> collaborative-vr [<a href="mailto:collaborative-vr-bounces@listsmart.osl.state.or.us" target="_blank">mailto:collaborative-vr-bounc<wbr>es@listsmart.osl.state.or.us</a>]
<b>On Behalf Of </b>Tamara Ottum<br>
<b>Sent:</b> Monday, January 30, 2017 3:13 PM<br>
<b>To:</b> <a href="mailto:collaborative-vr@listsmart.osl.state.or.us" target="_blank">collaborative-vr@listsmart.osl<wbr>.state.or.us</a><br>
<b>Subject:</b> [collaborative-vr] Need agenda items for meeting next week<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-family:"calibri light",sans-serif">Hello all,
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"calibri light",sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:"calibri light",sans-serif">Just a reminder that we are meeting next Monday, February 6 at 12pm Pacific Time. You can join the meeting at
<a href="https://oregonstatelibrary.adobeconnect.com/collabvr/" target="_blank">https://oregonstatelibrary.ado<wbr>beconnect.com/collabvr/</a> (enter as a guest).<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"calibri light",sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-family:"calibri light",sans-serif">Does anyone have any agenda items?</span></b><span style="font-family:"calibri light",sans-serif"> I haven’t received anything yet…<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"calibri light",sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:"calibri light",sans-serif">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"calibri light",sans-serif">Tamara<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"calibri light",sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10pt;font-family:"calibri light",sans-serif;color:rgb(89,89,89)">Tamara Ottum, MLIS<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"calibri light",sans-serif;color:rgb(89,89,89)">Answerland Coordinator<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"calibri light",sans-serif;color:rgb(89,89,89)">Oregon State Library<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"calibri light",sans-serif;color:rgb(89,89,89)">503-378-6506<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"calibri light",sans-serif;color:rgb(46,116,181)"><a href="mailto:tamara.ottum@state.or.us" target="_blank"><span style="color:rgb(46,116,181)">tamara.ottum@state.or.us</span></a></span><u><span style="color:rgb(46,116,181)"><u></u><u></u></span></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:"calibri light",sans-serif;color:rgb(46,116,181)"><a href="https://answerland.org/" target="_blank"><span style="color:rgb(46,116,181)">answerland.org</span></a></span><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail-m_-7000957569347275667m_-8726263920488388319gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span></span>Paul Chasen<br><span><div><div><span style="font-family:arial,helvetica,sans-serif"><font size="2">Statewide Coordinator, Maryland AskUsNow! <br>Enoch Pratt Free Library & SLRC<br>400 Cathedral Street<br>Baltimore, MD 21201<br></font></span></div><div><span style="font-family:arial,helvetica,sans-serif"><font size="2">410-274-0515 (C)</font></span></div><span style="font-family:arial,helvetica,sans-serif"><font size="2">443-984-4955 (W)<br></font></span></div><span style="font-family:arial,helvetica,sans-serif"></span><span style="font-family:arial,helvetica,sans-serif"><font size="2"><a href="mailto:pchasen@prattlibrary.org" target="_blank">pchasen@prattlibrary.org</a><br></font></span><a href="http://askusnow.info" target="_blank"><img alt="" src="http://askusnow.info/staff/sites/default/files/AskUsNow40px.jpg"></a></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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