<div dir="ltr">Hi, all,<div><br>Thanks for the responses thus far.</div><div><br></div><div>Joe - I am not sure if that is it but it certainly meets my need. Thanks!</div><div><br></div><div>-Vince</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Mar 17, 2017 at 9:05 AM, Joe Thompson <span dir="ltr"><<a href="mailto:jthompson@carr.org" target="_blank">jthompson@carr.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Hi Vince, is this it? Caleb put this together back in 2013.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">-Joe, keeper of things<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> collaborative-vr [mailto:<a href="mailto:collaborative-vr-bounces@listsmart.osl.state.or.us" target="_blank">collaborative-vr-<wbr>bounces@listsmart.osl.state.<wbr>or.us</a>]
<b>On Behalf Of </b>Paul Chasen<br>
<b>Sent:</b> Thursday, March 16, 2017 12:25 PM<br>
<b>To:</b> Vince Mariner <<a href="mailto:vince.mariner@gmail.com" target="_blank">vince.mariner@gmail.com</a>><br>
<b>Cc:</b> <a href="mailto:collaborative-vr@listsmart.osl.state.or.us" target="_blank">collaborative-vr@listsmart.<wbr>osl.state.or.us</a><br>
<b>Subject:</b> Re: [collaborative-vr] Virtual Reference Landscape Survey<u></u><u></u></span></p><div><div class="h5">
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<p class="MsoNormal">Hi Vince,<u></u><u></u></p>
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<p class="MsoNormal">I may have a few leads on the survey. Do you recall if this was late-90s-early 2000s? Something that well pre-dates QuestionPoint, LibChat, and LibraryH3lp?<u></u><u></u></p>
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<p class="MsoNormal">This article from 2001 entitled "An Analytical Survey of Chat Reference Services" is one that I cited when I was doing library science studies: <a href="https://linkprotect.cudasvc.com/url?a=http://arizona.openrepository.com/arizona/bitstream/10150/135930/1/Francoeur--An%2520Analytical%2520Survey%2520of%2520Chat%2520Reference%2520Services.pdf&c=E,1,sf9-yumMVeM8k-Gw_1vTyT0Puew5fvdg11nZdGO0Bj7H7vD4S-eBCZpbvHHBJRyAmbihhc19HQvfTklqn3upTsQL3kxxhAbtrdyr4YJlvpTai6CHvg-oaCwR&typo=1" target="_blank">http://arizona.<wbr>openrepository.com/arizona/<wbr>bitstream/10150/135930/1/<wbr>Francoeur--An%20Analytical%<wbr>20Survey%20of%20Chat%<wbr>20Reference%20Services.pdf</a>.
I had originally found it through Library Literature, but looks like it is in a repository via Google Scholar. It resonates well to this day.<u></u><u></u></p>
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<p class="MsoNormal">Paul<u></u><u></u></p>
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<p class="MsoNormal">On Thu, Mar 16, 2017 at 11:47 AM, Vince Mariner <<a href="mailto:vince.mariner@gmail.com" target="_blank">vince.mariner@gmail.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">I'm reaching way, way back on this one. I recall a survey being conducted many years ago on the virtual reference landscape. Does anyone have a copy of or can point me to this online?<u></u><u></u></p>
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<p class="MsoNormal">Thanks,<u></u><u></u></p>
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<p class="MsoNormal">Vince<u></u><u></u></p>
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<pre><span style="color:#888888">-- <u></u><u></u></span></pre>
<pre><span style="color:#888888">Vincent Mariner<u></u><u></u></span></pre>
<pre><span style="color:#888888">Deputy Director<u></u><u></u></span></pre>
<pre><span style="color:#888888">HSLC<u></u><u></u></span></pre>
<pre><span style="color:#888888">3600 Market Street, Suite 550<u></u><u></u></span></pre>
<pre><span style="color:#888888">Philadelphia, PA 19104-2649<u></u><u></u></span></pre>
<pre><span style="color:#888888"><a href="tel:(215)%20222-1532" value="+12152221532" target="_blank">215-222-1532</a> (phone)<u></u><u></u></span></pre>
<pre><span style="color:#888888"><a href="tel:(215)%20222-0416" value="+12152220416" target="_blank">215-222-0416</a> (fax)<u></u><u></u></span></pre>
<pre><span style="color:#888888"><a href="mailto:mariner@hslc.org" target="_blank">mariner@hslc.org</a><u></u><u></u></span></pre>
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<p class="MsoNormal">Paul Chasen<u></u><u></u></p>
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