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<p>Thank you Nono.</p>
<p>We will see you later today.</p>
<p>My apologies for the late notice but I was out half of yesterday.
If you could add to the agenda:</p>
<p>1)How do your services deal with school children or teens that
are playing around with the chat service? We want to encourage
appropriate use and class use while discouraging inappropriate
use, and would not like to penalize the good, appropriate users of
the service.<br>
</p>
<p>2)How do your states follow up with complaints of abusive
behavior (verbal abuse) on the part of patrons? Unfortunately, we
have seen an increase of this behavior and are following up with
some ISP's, particularly school districts. to attempt to localize
and stop it. Have other states used other methods to report or
block patrons, or otherwise discourage abuse?<br>
</p>
<p>Thank you for your advice and guidance. <br>
</p>
<p>Best,</p>
<p>Doreva<br>
</p>
<br>
<div class="moz-cite-prefix">On 5/11/2018 11:36 AM, Burling, Nono
wrote:<br>
</div>
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<p class="MsoNormal">Does anyone have anything they would like
to discuss at next week’s meeting. LMK and I’ll add it to the
agenda.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Century
Gothic",sans-serif;color:#45556C">NONO BURLING,</span></b><span
style="font-family:"Century
Gothic",sans-serif;color:#1F497D">
</span><b><span style="font-family:"Century
Gothic",sans-serif;color:#B68451">Outreach Librarian</span></b><span
style="font-family:"Century
Gothic",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#45556C">Washington
State Library | Office of the Secretary of State</span><span
style="color:#45556C"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#45556C">6880 Capitol
Blvd SE, Tumwater, Washington<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#B68451">w:</span><span
style="color:#45556C"> 360-570-5576 |
</span><span style="color:#B68451">e:</span><span
style="color:#1F497D"><a
href="mailto:nono.burling@sos.wa.gov"
moz-do-not-send="true"><span style="color:blue">nono.burling@sos.wa.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Garamond",serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="color:#1F497D">“Connecting
Washington through the power of libraries.”</span></i><span
style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<pre class="moz-signature" cols="72">--
Doreva Belfiore
Director of Library Services
HSLC
3600 Market St., Suite 550
Philadelphia, PA 19104
<a class="moz-txt-link-abbreviated" href="mailto:belfiore@hslc.org">belfiore@hslc.org</a>
215-222-1532</pre>
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