<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Century Gothic";
panose-1:2 11 5 2 2 2 2 2 2 4;}
@font-face
{font-family:Garamond;
panose-1:2 2 4 4 3 3 1 1 8 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
h1
{mso-style-priority:9;
mso-style-link:"Heading 1 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:24.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;
font-weight:normal;
font-style:normal;}
span.EmailStyle19
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;}
span.Heading1Char
{mso-style-name:"Heading 1 Char";
mso-style-priority:9;
mso-style-link:"Heading 1";
font-weight:bold;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">Great meeting everyone.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Attached is the transcript that I sent to Cathay that she mentioned.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">And then here’s an amusing story from one of our AskWA librarians who also does QP back up
<a href="https://www.booklistonline.com/Real-Life-Reference-Do-You-Have-Prince-Albert-in-a-Can-or-When-Bored-Tweens-Use-Chat-Reference-Sosulski-Nicolette-Warisse/pid=8091465">
“Real-Life Reference: Do You Have Prince Albert in a Can? or, When Bored Tweens Use Chat Reference.”</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">During the meeting Tamara put in a link to this video. In case you didn’t see it here it is again<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="https://vimeo.com/album/3456417/video/131830806">https://vimeo.com/album/3456417/video/131830806</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">And finally here are Paul’s survey questions<o:p></o:p></span></p>
<p class="MsoNormal">Three survey questions: <o:p></o:p></p>
<p class="MsoNormal">1) How much time per week do you spend on your administrative roles and responsibilities?<o:p></o:p></p>
<p class="MsoNormal">2) How much time per week do you spend scheduling chat coverage for the service?<o:p></o:p></p>
<p class="MsoNormal">3) What is your most time consuming role or responsibility?<o:p></o:p></p>
<p class="MsoNormal">Each of these questions had comment sections...<o:p></o:p></p>
<p class="MsoNormal">And choices for answers: 0-1 hours, 1-2 hours, 2-3 hours, 3-4 hours, 4+..<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Roles and responsibilities...<o:p></o:p></p>
<p class="MsoNormal">Transcript review...<o:p></o:p></p>
<p class="MsoNormal">Participating in meeting and discussions...<o:p></o:p></p>
<p class="MsoNormal">Reports<o:p></o:p></p>
<p class="MsoNormal">Marketing the service...<o:p></o:p></p>
<p class="MsoNormal">Revising and updating the QuestionPoint account...<o:p></o:p></p>
<p class="MsoNormal">Training staff.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">You’ll be hearing more from me as my online conference shapes up.
<span style="font-family:Wingdings">J</span> <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:#45556C">NONO BURLING,</span></b><span style="font-family:"Century Gothic",sans-serif;color:#1F497D">
</span><b><span style="font-family:"Century Gothic",sans-serif;color:#B68451">Outreach Librarian</span></b><span style="font-family:"Century Gothic",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#45556C">Washington State Library | Office of the Secretary of State</span><span style="color:#45556C"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#45556C">6880 Capitol Blvd SE, Tumwater, Washington<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#B68451">w:</span><span style="color:#45556C"> 360-570-5576 |
</span><span style="color:#B68451">e:</span><span style="color:#1F497D"><a href="mailto:nono.burling@sos.wa.gov"><span style="color:blue">nono.burling@sos.wa.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="color:#1F497D">“Connecting Washington through the power of libraries.”</span></i><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
</div>
</body>
</html>