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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank you so much – I am very happy to have these links to dig into – very helpful!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’d love to see your QP step by step stuff too since AskWA is on QP until our migration to SpringShare that should take place at the end of 2019/beginning of
2020.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> collaborative-vr [mailto:collaborative-vr-bounces@listsmart.osl.state.or.us]
<b>On Behalf Of </b>Cristen Polley<br>
<b>Sent:</b> Thursday, September 12, 2019 3:59 PM<br>
<b>To:</b> Guinsly Mondesir <guinsly.mondesir@utoronto.ca><br>
<b>Cc:</b> collaborative-vr@listsmart.osl.state.or.us<br>
<b>Subject:</b> Re: [collaborative-vr] stats examples and advice<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi Sara,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I also don’t have a template, but I can point you towards stats that we gather regularly for AskAway.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Usage stats (by month, by term, and by fiscal year) are available to download here: <a href="https://protect2.fireeye.com/url?k=4707d21b-1b962eb1-4700b2ed-ac1f6b0e66e4-32bc9d8a597d14bf&q=1&u=https%3A%2F%2Faskaway.org%2Fstaff%2Fstatistics">https://askaway.org/staff/statistics</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">And our session data (aka form field data from QuestionPoint) are available to download here: <a href="https://protect2.fireeye.com/url?k=9223d7dc-ceb22b76-9224b72a-ac1f6b0e66e4-7cdfef5ae6caf2d4&q=1&u=https%3A%2F%2Faskaway.org%2Fstaff%2Fform-fields-data">https://askaway.org/staff/form-fields-data</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Up until May 2019, AskAway used QuestionPoint software and from May going forward, we’re using LibraryH3lp, so the session data may look a little different from May on.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We also have survey results available here (we use a third party survey tool to gather these): <a href="https://protect2.fireeye.com/url?k=ca507bdd-96c18777-ca571b2b-ac1f6b0e66e4-475882083a17a51f&q=1&u=https%3A%2F%2Faskaway.org%2Fstaff%2Fsurvey-results">https://askaway.org/staff/survey-results</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I do have step by step instructions to gather stats / session data from QP that I’d be happy to share, but I’m not sure how useful they would be! Let me know if you’re interested.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">And our Actions & Achievements (annual reports) are available here: <a href="https://protect2.fireeye.com/url?k=226d63c2-7efc9f68-226a0334-ac1f6b0e66e4-c200261ccd2311be&q=1&u=https%3A%2F%2Fbceln.ca%2Fservices%2Flearning-support%2Faskaway%2Freports">https://bceln.ca/services/learning-support/askaway/reports</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Guinsly, thanks for sharing Ask a Librarian’s Year in Review. I love the look of them!<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Cristen<o:p></o:p></p>
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<o:p></o:p></p>
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<p class="MsoNormal">On Sep 11, 2019, at 1:48 PM, Guinsly Mondesir <<a href="mailto:guinsly.mondesir@utoronto.ca">guinsly.mondesir@utoronto.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Sara!</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Congrats on your new position!<span class="apple-converted-space"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I don’t have any template; I can point you to our examples. You can find our last statistical reports<span class="apple-converted-space"> </span><a href="https://protect2.fireeye.com/url?k=1af15ca6-4660a00c-1af63c50-ac1f6b0e66e4-05f5a7917c0099d0&q=1&u=https%3A%2F%2Fask.scholarsportal.info%2F"><span style="color:#954F72">here</span></a><span class="apple-converted-space"> </span>(scroll
to statistics). Also, I am working to create one report for 2018-2019. I will publish it, on our website, later this month.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Regards,</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Guinsly Mondésir, BSc, MLIS </span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Virtual Reference Librarian</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Bibliothécaire attaché au service de référence virtuelle</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Ask a Librarian coordinator<span class="apple-converted-space"> </span></span></b><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">& <</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="https://protect2.fireeye.com/url?k=26c6af6a-7a5753c0-26c1cf9c-ac1f6b0e66e4-8d640172185f5b63&q=1&u=https%3A%2F%2Fsearch2.odesi.ca%2F%23%2F"><b><span style="font-size:10.0pt">odesi</span></b></a></span><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">>
support</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Scholars Portal</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">, Ontario Council of University Libraries</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="x-msg://76/guinsly@scholarsportal.info">guinsly@scholarsportal.info</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="https://protect2.fireeye.com/url?k=dea5aefc-82345256-dea2ce0a-ac1f6b0e66e4-8bec3de861c0bd03&q=1&u=https%3A%2F%2Fask.scholarsportal.info%2F">https://ask.scholarsportal.info/</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#666666">Tel: 416-978-6191</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">collaborative-vr
[<a href="mailto:collaborative-vr-bounces@listsmart.osl.state.or.us"><span style="color:#954F72">mailto:collaborative-vr-bounces@listsmart.osl.state.or.us</span></a>]<span class="apple-converted-space"> </span><b>On Behalf Of<span class="apple-converted-space"> </span></b>Peté,
Sara<br>
<b>Sent:</b><span class="apple-converted-space"> </span>Wednesday, September 11, 2019 1:50 PM<br>
<b>To:</b><span class="apple-converted-space"> </span><a href="mailto:collaborative-vr@listsmart.osl.state.or.us"><span style="color:#954F72">collaborative-vr@listsmart.osl.state.or.us</span></a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>[collaborative-vr] stats examples and advice<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hi Everyone,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I am the new (as of mid-July) coordinator of the AskWA Virtual Reference Cooperative and around my office it is time to start reporting on stats from Sept 2018 thru Sept 2019.
Do you folks have any stats templates you could share with me?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Advice on using QP and Humanity to gather the stats you need for reporting to the LSTA each year?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Please bombard me with any and all helpful documents/templates/examples/instructions you may have!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#45556C">Sara Peté |<span class="apple-converted-space"> </span></span></b><b><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#B68451">Community
Outreach Librarian</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C">Washington State Library | Office of the Secretary of State</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C">6880 Capitol Blvd SE, Tumwater, Washington</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#B68451">w:</span><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C">360-</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">570-5576</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:sara.pete@sos.wa.gov"><span style="color:#954F72">sara.pete@sos.wa.gov</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">~connecting Washington through the power of libraries~</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://www.sos.wa.gov/library"><span style="text-decoration:none"><image001.png></span></a><span style="color:#45556C"> <span class="apple-converted-space"> </span></span><a href="https://protect2.fireeye.com/url?k=a09202d0-fc03fe7a-a0956226-ac1f6b0e66e4-e60ff54f49e4fbc4&q=1&u=http%3A%2F%2Fwww.wtbbl.org%2F"><span style="text-decoration:none"><image002.png></span></a><span style="color:#45556C"> </span><a href="https://www.facebook.com/WashingtonStateLibrary/"><span style="text-decoration:none"><image003.png></span></a><span style="color:#45556C"> </span><a href="https://twitter.com/WAStateLib"><span style="text-decoration:none"><image004.png></span></a><span style="color:#45556C"> </span><a href="https://www.youtube.com/user/WAStateLibrary"><span style="text-decoration:none"><image005.png></span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#797979">Cristen Polley</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#797979">Coordinator, BC Electronic Library Network<br>
p. 778.782.5419 | m. 604.653.2334<br>
e. <a href="mailto:cristenp@bceln.ca">cristenp@bceln.ca</a> | w. <a href="https://protect2.fireeye.com/url?k=87074609-db96baa3-870026ff-ac1f6b0e66e4-92ff8d126a0c91ff&q=1&u=https%3A%2F%2Fbceln.ca%2F">
https://bceln.ca</a></span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#797979">My pronouns are she/her/hers</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><i><span style="color:#797979">Mondays - Thursdays</span></i><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#797979"><br>
The BC ELN office is located on the traditional, unceded territories of the Musqueam, Squamish, Kwikwetlem, and Tsleil-Waututh Nations.</span><span style="color:black"><o:p></o:p></span></p>
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