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<p class="MsoNormal">Hi everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">To follow-up on the meeting that we had today. I am sending my slides.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><a href="https://utoronto-my.sharepoint.com/:b:/g/personal/guinsly_mondesir_utoronto_ca/EVAZft2LC-5BmsXmdkfjADABLV8K2vSY_raNFfXtw5rCsw?e=rOWE96">PDF</a><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><a href="https://utoronto-my.sharepoint.com/:b:/g/personal/guinsly_mondesir_utoronto_ca/EU-1yynI0VRHuwqGBJhw6SsBbgjpXzqD6h2hvknmpwcKVQ?e=9Nb0mY">PDF – with notes</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regards.<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Guinsly M.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">--<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">VR coordinator @ Scholars Portal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Coordinateur en RV @ Scholars Portal</span><span style="color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> collaborative-vr [mailto:collaborative-vr-bounces@listsmart.osl.state.or.us]
<b>On Behalf Of </b>Peté, Sara<br>
<b>Sent:</b> Thursday, March 12, 2020 12:38 PM<br>
<b>To:</b> Tamara Ottum <tamara.ottum@state.or.us>; Caitlin Kenney <ckenney@wnylrc.org>; Carla Steinberg Pfahl <pfahl001@umn.edu><br>
<b>Cc:</b> collaborative-vr@listsmart.osl.state.or.us<br>
<b>Subject:</b> Re: [collaborative-vr] meeting this week - agenda items<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">AskWA is also migrating – going live in May, too.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:#45556C">Sara Peté |
</span></b><b><span style="font-family:"Century Gothic",sans-serif;color:#B68451">Community Outreach Librarian</span></b><span style="font-family:"Century Gothic",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#45556C">Washington State Library | Office of the Secretary of State<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#45556C">6880 Capitol Blvd SE, Tumwater, Washington<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#B68451">w:</span><span style="color:#45556C"> 360-</span><span style="color:#44546A">570-5576</span><span style="color:#45556C">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:sara.pete@sos.wa.gov"><span style="color:#0563C1">sara.pete@sos.wa.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">~connecting Washington through the power of libraries~<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://www.sos.wa.gov/library"><span style="text-decoration:none"><img border="0" width="128" height="58" id="Picture_x0020_1" src="cid:image001.png@01D5F88F.991687A0" alt="wsl-logo"></span></a><span style="color:#45556C">
</span><a href="http://www.wtbbl.org/"><span style="text-decoration:none"><img border="0" width="80" height="58" id="Picture_x0020_2" src="cid:image002.png@01D5F88F.991687A0" alt="WTBBL"></span></a><span style="color:#1F497D"> </span><span style="color:#45556C"> </span><a href="https://www.facebook.com/WashingtonStateLibrary/"><span style="text-decoration:none"><img border="0" width="58" height="58" id="Picture_x0020_3" src="cid:image003.png@01D5F88F.991687A0" alt="wsl colored social icons_Facebook - Round"></span></a><span style="color:#45556C"> </span><a href="https://twitter.com/WAStateLib"><span style="text-decoration:none"><img border="0" width="58" height="58" id="Picture_x0020_4" src="cid:image004.png@01D5F88F.991687A0" alt="wsl colored social icons_Twitter - Round"></span></a><span style="color:#45556C"> </span><a href="https://www.youtube.com/user/WAStateLibrary"><span style="text-decoration:none"><img border="0" width="58" height="58" id="Picture_x0020_5" src="cid:image005.png@01D5F88F.991687A0" alt="wsl colored social icons_YouTube - Round"></span></a><span style="color:#45556C">
</span><a href="https://www.instagram.com/washingtonstatelibrary/"><span style="color:#1F497D;text-decoration:none"><img border="0" width="59" height="59" id="Picture_x0020_6" src="cid:image006.png@01D5F88F.991687A0" alt="cid:image006.png@01D5EB0B.D515C900"></span></a><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_MailEndCompose"></a><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Tamara Ottum [<a href="mailto:tamara.ottum@state.or.us">mailto:tamara.ottum@state.or.us</a>]
<br>
<b>Sent:</b> Thursday, March 12, 2020 9:14 AM<br>
<b>To:</b> Caitlin Kenney; Carla Steinberg Pfahl; Peté, Sara<br>
<b>Cc:</b> <a href="mailto:collaborative-vr@listsmart.osl.state.or.us">collaborative-vr@listsmart.osl.state.or.us</a><br>
<b>Subject:</b> RE: [collaborative-vr] meeting this week - agenda items<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi Caitlin,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Answerland (Oregon) is migrating, and will be going live in May.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">-Tamara<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Tamara Ottum<o:p></o:p></span></b></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">(she/her)</span></i><b><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">Answerland Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="https://protect2.fireeye.com/v1/url?k=a97be77f-f4d2d0e4-a97c8789-ac1f6b01748e-70f0f172c79bd3af&q=1&e=492d7a4b-d107-418f-831e-60b1238559d9&u=https%3A%2F%2Fanswerland.org%2F"><span style="color:#1F4E79">answerland.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">State Library of Oregon | Library Support & Development Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="mailto:tamara.ottum@state.or.us"><span style="color:#1F4E79">tamara.ottum@state.or.us</span></a></span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5">
</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">|
</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="tel:%20(503)%20378-6506"><span style="color:#1F4E79">503-378-6506</span></a></span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#595959">
| </span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79"><a href="http://www.oregon.gov/library"><span style="color:#1F4E79">www.oregon.gov/library</span></a></span><u><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#2E74B5"><o:p></o:p></span></u></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> collaborative-vr [<a href="mailto:collaborative-vr-bounces@listsmart.osl.state.or.us">mailto:collaborative-vr-bounces@listsmart.osl.state.or.us</a>]
<b>On Behalf Of </b>Caitlin Kenney<br>
<b>Sent:</b> Thursday, March 12, 2020 7:22 AM<br>
<b>To:</b> Carla Steinberg Pfahl <<a href="mailto:pfahl001@umn.edu">pfahl001@umn.edu</a>>; Peté, Sara <<a href="mailto:sara.pete@sos.wa.gov">sara.pete@sos.wa.gov</a>><br>
<b>Cc:</b> <a href="mailto:collaborative-vr@listsmart.osl.state.or.us">collaborative-vr@listsmart.osl.state.or.us</a><br>
<b>Subject:</b> Re: [collaborative-vr] meeting this week - agenda items<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve been curious to know if anyone else from this group was migrating from QP to LibAnswers.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">NY’s Ask Us 24/7 service went live with LibAnswers on February 28, 2020. It’s been quite a process, and we are still working out kinks. I will say that Springshare has been exceptionally helpful with this migration, and has been receptive
to suggestions. Has anyone else already made the migration? Does anyone else plan to?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Caitlin<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>From:</b> collaborative-vr <<a href="mailto:collaborative-vr-bounces@listsmart.osl.state.or.us">collaborative-vr-bounces@listsmart.osl.state.or.us</a>>
<b>On Behalf Of </b>Carla Steinberg Pfahl<br>
<b>Sent:</b> Wednesday, March 11, 2020 9:51 AM<br>
<b>To:</b> Peté, Sara <<a href="mailto:sara.pete@sos.wa.gov">sara.pete@sos.wa.gov</a>><br>
<b>Cc:</b> <a href="mailto:collaborative-vr@listsmart.osl.state.or.us">collaborative-vr@listsmart.osl.state.or.us</a><br>
<b>Subject:</b> Re: [collaborative-vr] meeting this week - agenda items<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Hi Sara and All, <o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I will not be able to make it to the meeting this week. We are going through an RFP process for our statewide eresources collection and we have a tremendous amount of work to do in the next 2 weeks. It's crunch time!<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I hope you all are doing well. If you would like to know about how the LibAnswers migration from QP is going for us I'll give a quick update:<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">We have decided as a group to go live at the end of May<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">- our academics wanted to wait until the semester was over<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">- our largest public library is wrapping up another big project and wanted time to focus attention on this migration without being rushed<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">- my family and I were planning to go to South Korea at the beginning of May but, obviously, this has been postponed<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">In January I finished setting up my libraries' LibAnswers accounts and pushed some work out to them. <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I followed that up with having one-on-one zoom meeting sessions with each library (just wrapping those up but now postponed for the rfp crunch)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">- we went over their new account, features<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">- talked about the work they need to do before going live - clean up policy pages, introduce staff to their new LibAnswers subscriptions, review account profile, chat widget creation and coop fallback options, working with tickets, cooperative
dashboards....<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I followed the one-on-one sessions up by creating an AskMN staff resources page: <a href="https://protect2.fireeye.com/v1/url?k=1283ea6e-4f2addf5-12848a98-ac1f6b01748e-95db295d4a9b1f77&q=1&e=492d7a4b-d107-418f-831e-60b1238559d9&u=https%3A%2F%2Felibrarymn.org%2Faskmnstaff">https://elibrarymn.org/askmnstaff</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">- info for libraries under AskMN subscription<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">- info for libraries with their own LibAnswers subscription<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">- created a practice chat via the AskMN queue for easy practice chatting that can be done individually, within the library, between different libraries<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">This will all be followed up with a refresher training session with Maria from Springshare in late April<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">This has given my libraries the level of support they need going through this migration process. We are all feeling confident about the new system. I personally am really looking forward to working in LibAnswers and working the Springshare
as a vendor. They have been very responsive to questions and requests. <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">All the best! <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Carla<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Mar 10, 2020 at 3:46 PM Peté, Sara <<a href="mailto:sara.pete@sos.wa.gov">sara.pete@sos.wa.gov</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Everyone,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Here are some agenda items for this week:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Guinsly’s presentation – 15 minutes, 5 minutes questions<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Updates from everyone – (last item on agenda)<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Let me know what you’d like to add!<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Meeting is at 11 am PST – here is the zoom link!<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="https://zoom.us/j/554328374?pwd=b3NIUjVuTW5TdkxvZ0I4VWl4RWRkdz09" target="_blank">https://zoom.us/j/554328374?pwd=b3NIUjVuTW5TdkxvZ0I4VWl4RWRkdz09</a>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Century Gothic",sans-serif;color:#45556C">Sara Peté |
</span></b><b><span style="font-family:"Century Gothic",sans-serif;color:#B68451">Community Outreach Librarian</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#45556C">Washington State Library | Office of the Secretary of State</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#45556C">6880 Capitol Blvd SE, Tumwater, Washington</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#B68451">w:</span><span style="color:#45556C"> 360-</span><span style="color:#44546A">570-5576</span><span style="color:#45556C">
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="mailto:sara.pete@sos.wa.gov" target="_blank"><span style="color:#0563C1">sara.pete@sos.wa.gov</span></a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">~connecting Washington through the power of libraries~</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="https://www.sos.wa.gov/library" target="_blank"><span style="text-decoration:none"><img border="0" width="128" height="58" id="gmail-m_-2805595172089813946Picture_x0020_1" src="cid:image001.png@01D5F88F.991687A0" alt="wsl-logo"></span></a><span style="color:#45556C">
</span><a href="https://protect2.fireeye.com/v1/url?k=f21da3ab-afb49430-f21ac35d-ac1f6b01748e-b3ba9da816ffa3b7&q=1&e=492d7a4b-d107-418f-831e-60b1238559d9&u=http%3A%2F%2Fwww.wtbbl.org%2F" target="_blank"><span style="text-decoration:none"><img border="0" width="80" height="58" id="gmail-m_-2805595172089813946Picture_x0020_2" src="cid:image002.png@01D5F88F.991687A0" alt="WTBBL"></span></a><span style="color:#1F497D"> </span><span style="color:#45556C"> </span><a href="https://protect2.fireeye.com/v1/url?k=c910ccc5-94b9fb5e-c917ac33-ac1f6b01748e-80e4e7d3953d4a40&q=1&e=492d7a4b-d107-418f-831e-60b1238559d9&u=https%3A%2F%2Fwww.facebook.com%2FWashingtonStateLibrary%2F" target="_blank"><span style="text-decoration:none"><img border="0" width="58" height="58" id="gmail-m_-2805595172089813946Picture_x0020_3" src="cid:image003.png@01D5F88F.991687A0" alt="wsl colored social icons_Facebook - Round"></span></a><span style="color:#45556C"> </span><a href="https://twitter.com/WAStateLib" target="_blank"><span style="text-decoration:none"><img border="0" width="58" height="58" id="gmail-m_-2805595172089813946Picture_x0020_4" src="cid:image004.png@01D5F88F.991687A0" alt="wsl colored social icons_Twitter - Round"></span></a><span style="color:#45556C"> </span><a href="https://www.youtube.com/user/WAStateLibrary" target="_blank"><span style="text-decoration:none"><img border="0" width="58" height="58" id="gmail-m_-2805595172089813946Picture_x0020_5" src="cid:image005.png@01D5F88F.991687A0" alt="wsl colored social icons_YouTube - Round"></span></a><span style="color:#45556C">
</span><a href="https://www.instagram.com/washingtonstatelibrary/" target="_blank"><span style="color:#1F497D;text-decoration:none"><img border="0" width="59" height="59" id="gmail-m_-2805595172089813946Picture_x0020_6" src="cid:image006.png@01D5F88F.991687A0"></span></a><o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#888888">-- <br>
Carla Steinberg Pfahl, Librarian<br>
Reference Outreach & Instruction / AskMN.org Coordinator<br>
</span><a href="http://www.minitex.umn.edu/" target="_blank">Minitex</a><span style="color:#888888"> / University of Minnesota<br>
60 Wilson Library</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#888888">309 19th Ave So<br>
Minneapolis, MN 55455<br>
</span><a href="mailto:pfahl001@umn.edu" target="_blank">pfahl001@umn.edu</a><a href="mailto:pfahl001@umn.edu" target="_blank"><span style="font-size:7.5pt;font-family:"Arial",sans-serif"><br>
</span></a><o:p></o:p></p>
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<p class="MsoNormal">612-626-6845<o:p></o:p></p>
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<p class="MsoNormal">1-800-462-5348<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><a href="https://protect2.fireeye.com/v1/url?k=216e6746-7cc750dd-216907b0-ac1f6b01748e-8f7fda2157b05f45&q=1&e=492d7a4b-d107-418f-831e-60b1238559d9&u=https%3A%2F%2Felibrarymn.org%2F" target="_blank">elibrarymn.org</a><o:p></o:p></p>
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<p class="MsoNormal"><a href="https://protect2.fireeye.com/v1/url?k=75a7ad4c-280e9ad7-75a0cdba-ac1f6b01748e-cbbb3fce9772c5c5&q=1&e=492d7a4b-d107-418f-831e-60b1238559d9&u=http%3A%2F%2Faskmn.org%2F" target="_blank">askmn.org</a><o:p></o:p></p>
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<p class="MsoNormal"><a href="https://protect2.fireeye.com/v1/url?k=239888d5-7e31bf4e-239fe823-ac1f6b01748e-dbb84ef91bf97979&q=1&e=492d7a4b-d107-418f-831e-60b1238559d9&u=http%3A%2F%2Febooksmn.org%2F" target="_blank">ebooksmn.org</a><o:p></o:p></p>
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