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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Everybody,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Could you do me a favor and please email me any and all resources you have created or have found and recommend on the subject of marketing Virtual Reference services?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’m looking for videos, LibGuides, PDFs, any format really…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I am particularly interested in these topics but will happily look at other recommended resources as well:<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Marketing statewide Ask A Librarian services (24/7 or not)<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Marketing guides for folks using LibAnswers/LibChat
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D"><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">suggested best practices for chat widget set up, for example<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Courier New";color:#1F497D"><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">examples of libraries or consortiums doing a great job of this<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Social media campaign examples<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I will certainly be happy to share what I get compiled.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank you!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#45556C">Sara Peté |
</span></b><b><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#B68451">Community Outreach Librarian</span></b><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C">Washington State Library | Office of the Secretary of State<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C">6880 Capitol Blvd SE, Tumwater, Washington<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#B68451">c:</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C"> 360-</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">480-1005</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="mailto:sara.pete@sos.wa.gov"><span style="color:#0563C1">sara.pete@sos.wa.gov</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">~connecting Washington through the power of libraries~<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://www.sos.wa.gov/library"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none"><img border="0" width="192" height="87" id="Picture_x0020_1" src="cid:image007.png@01D69013.E9BF8730" alt="wsl-logo"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C">
</span><a href="http://www.wtbbl.org/"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none"><img border="0" width="120" height="87" id="Picture_x0020_2" src="cid:image008.png@01D69013.E9BF8730" alt="WTBBL"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C"> </span><a href="https://www.facebook.com/WashingtonStateLibrary/"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none"><img border="0" width="87" height="87" id="Picture_x0020_3" src="cid:image009.png@01D69013.E9BF8730" alt="wsl colored social icons_Facebook - Round"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C"> </span><a href="https://twitter.com/WAStateLib"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none"><img border="0" width="87" height="87" id="Picture_x0020_4" src="cid:image010.png@01D69013.E9BF8730" alt="wsl colored social icons_Twitter - Round"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C"> </span><a href="https://www.youtube.com/user/WAStateLibrary"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none"><img border="0" width="87" height="87" id="Picture_x0020_5" src="cid:image011.png@01D69013.E9BF8730" alt="wsl colored social icons_YouTube - Round"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#45556C">
</span><a href="https://www.instagram.com/washingtonstatelibrary/"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="89" height="89" id="Picture_x0020_6" src="cid:image012.png@01D69013.E9BF8730" alt="cid:image006.png@01D5EB0B.D515C900"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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