<div dir="auto">Hi! Former head of Maryland AskUsNow! here. Apparently there was a reason I’ve been lurking on this list for so many years. </div><div dir="auto"><br></div><div dir="auto">YES! There were one or two OCLC research projects lead by Marie Radford and Lynn Conway doing exactly this. (<a href="https://www.oclc.org/research/publications/2011/synchronicity.html">https://www.oclc.org/research/publications/2011/synchronicity.html</a>)  I worked in their first project as a grad student but wasn’t in charge of the scrubbing but I’m fairly sure we were given pre-scrubbed transcripts directly from Susan McGlamery’s team at QuestionPoint. I’d recommend reaching out to Dr. Radford. </div><div dir="auto"><br></div><div dir="auto">When we used transcripts at AUN for training, etc there were far less of them and we scrubbed the old fashioned way- cutting and pasting. Lol. </div><div dir="auto"><br></div><div dir="auto"> Hope this is helpful!</div><div dir="auto">~Julie Strange </div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Mar 19, 2021 at 2:50 PM Cristen Polley via collaborative-vr <<a href="mailto:collaborative-vr@omls.oregon.gov">collaborative-vr@omls.oregon.gov</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word;line-break:after-white-space">Hi Collaborative VR folks,<div><br></div><div>I’m wondering if any of your services have had researchers use chat transcripts as data in research projects?</div><div><br></div><div>If so, did you use or develop any scripts for scrubbing personal information from the transcripts before they were used for research? Or did you use other methods for removing personal info?</div><div><br></div><div>I’d be interested in hearing from you about how you went about this!</div><div><br></div><div>Thanks and hope you all have a great weekend,</div><div>Cristen</div><div><br><div>
<div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;word-wrap:break-word;line-break:after-white-space"><div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;word-wrap:break-word;line-break:after-white-space"><div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;word-wrap:break-word;line-break:after-white-space"><div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;word-wrap:break-word;line-break:after-white-space"><div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;word-wrap:break-word;line-break:after-white-space"><div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div style="letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div style="letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div style="letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div style="letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div style="letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div style="letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div style="word-wrap:break-word;line-break:after-white-space"><div style="word-wrap:break-word;line-break:after-white-space"><b>Cristen Polley</b></div><div style="word-wrap:break-word;line-break:after-white-space">Coordinator</div><div style="word-wrap:break-word;line-break:after-white-space">BC Electronic Library Network<br>604.653.2334<br><a href="mailto:cristenp@bceln.ca" target="_blank">cristenp@bceln.ca</a> </div><div style="word-wrap:break-word;line-break:after-white-space">she/her</div><div style="word-wrap:break-word;line-break:after-white-space"><br>The BC ELN office is located on the traditional, unceded territories of the Musqueam, Squamish, Kwikwetlem, and Tsleil-Waututh Nations.</div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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