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Hi Bill,</div>
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Thanks for reaching out!</div>
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<li><span><i>We'd like to just see how a proactive widget appears in a site's design.<br>
</i></span></li><ul>
<li><span>Which Chat platform software are you using? LibraryH3lp, LibChat... </span></li><ul>
<li><span>The interface design might slightly change depending on the software</span></li></ul>
<li><span>We are using LibraryH3lp </span></li><ul>
<li>This is <a href="https://library.ryerson.ca/" title="https://library.ryerson.ca/">
an example</a> of a chat widget (15 sec).</li><li>There is also what LibraryH3lp calls a <a href="https://library.mcmaster.ca/" title="https://library.mcmaster.ca/">
Chat Tab</a> that looks like a proactive chat but doesn't behave like it.</li></ul>
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<span style="color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt;">Regards,</span><br>
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Guinsly</div>
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<b><span style="margin:0px; font-family:Arial,sans-serif; color:rgb(31,73,125)">Guinsly Mondésir, BSc, MLIS </span></b></p>
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<span style="margin:0px; font-size:9pt; font-family:Arial,sans-serif; color:black">Virtual Reference Librarian</span></p>
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<span lang="fr-CA" style="margin:0px; font-size:10pt; color:rgb(31,73,125)">Bibliothécaire attaché au service de référence virtuelle</span></p>
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<b><span style="margin:0px; font-size:10pt; color:rgb(31,73,125)">Ask a Librarian coordinator<span> </span></span></b><b><span style="margin:0px; font-size:10pt; color:black">& <</span></b><a href="https://search2.odesi.ca/#/" target="_blank" rel="noopener noreferrer" style="margin:0px"><b><span style="margin:0px; font-size:10pt">odesi</span></b></a><b><span style="margin:0px; font-size:10pt; color:black">>
support</span></b></p>
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<b><span style="margin:0px; font-size:10pt; color:rgb(31,73,125)">Scholars Portal</span></b><span style="margin:0px; font-size:10pt; color:rgb(31,73,125)">, Ontario Council of University Libraries</span></p>
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guinsly@scholarsportal.info</p>
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<a href="https://ask.scholarsportal.info/" target="_blank" rel="noopener noreferrer" style="margin:0px">https://ask.scholarsportal.info/</a></p>
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<b><span lang="fr-CA" style="margin:0px; font-size:8pt; font-family:Arial,sans-serif; color:rgb(102,102,102)">Tel: 416-978-6191</span></b></p>
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pronouns: he/his</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> collaborative-vr <collaborative-vr-bounces@omls.oregon.gov> on behalf of Pardue, Bill via collaborative-vr <collaborative-vr@omls.oregon.gov><br>
<b>Sent:</b> October 13, 2021 5:59 PM<br>
<b>To:</b> collaborative-vr@omls.oregon.gov <collaborative-vr@omls.oregon.gov><br>
<b>Subject:</b> [collaborative-vr] Proqctive chat widget?</font>
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Hi all,</div>
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I'm mostly a lurker now--we're no longer part of a chat consortium, but it's nice to keep an eye on things.</div>
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Anyway, a fellow staff member has asked about libraries using proactive pop-up chat widgets, which appear after a certain amount of time on a site page.</div>
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I think NCLive used to do that, but I don't see that happening anymore. Is anyone else doing it? We'd like to just see how a proactive widget appears in a site's design.</div>
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Thanks,
<div>Bill Pardue</div>
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<div><font color="#768a85" size="3" style="font-family:Verdana,Geneva,sans-serif">Bill Pardue </font><span style="color:rgb(102,102,102); font-family:Verdana,Geneva,sans-serif; font-size:10px">Digital Services Librarian</span></div>
<div><span style="color:rgb(102,102,102); font-family:Verdana,Geneva,sans-serif; font-size:10px">847.506-2667</span><span style="color:rgb(102,102,102); font-family:Verdana,Geneva,sans-serif; font-size:10px"> </span><span style="font-family:Verdana,Geneva,sans-serif; color:rgb(167,188,183); font-size:9px">•</span><span style="color:rgb(102,102,102); font-family:Verdana,Geneva,sans-serif; font-size:10px"> </span><a tabindex="0" href="mailto:bpardue@ahml.info" style="font-family:Verdana,Geneva,sans-serif; font-size:10px; color:rgb(205,56,45)">bpardue@ahml.info</a></div>
<div><span style="color:rgb(102,102,102); font-family:Verdana,Geneva,sans-serif; font-size:10px">500 N. Dunton Avenue</span><span style="color:rgb(102,102,102); font-family:Verdana,Geneva,sans-serif; font-size:10px"> </span><span style="font-family:Verdana,Geneva,sans-serif; color:rgb(167,188,183); font-size:9px">•</span><span style="color:rgb(102,102,102); font-family:Verdana,Geneva,sans-serif; font-size:10px"> </span><span style="color:rgb(102,102,102); font-family:Verdana,Geneva,sans-serif; font-size:10px">Arlington
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