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Thank you so much, Gesse! Appreciate you sharing your notes. I wouldn't have had anything to contribute to the conversation but wanted to listen and learn of what was going on in other library systems.</div>
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Have a wonderful rest of your day and weekend ahead!</div>
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Kind Regards,</div>
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<span style="color: purple;"><i>~Missy</i></span><span style="color: black;"> </span></div>
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Missy Williams</div>
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<i>Head of Virtual Reference Services</i></div>
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<i>Delaware Division of Libraries</i></div>
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<i>Ask a Librarian Delaware</i></div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> STARKSMITH Gesse * SLO <Gesse.STARK-SMITH@slo.oregon.gov><br>
<b>Sent:</b> Thursday, October 2, 2025 6:21 PM<br>
<b>To:</b> Missy Williams <Missy.Williams@lib.de.us>; Carla Steinberg Pfahl <pfahl001@umn.edu><br>
<b>Cc:</b> Collaborative Virtual Reference <collaborative-vr@omls.oregon.gov><br>
<b>Subject:</b> RE: [collaborative-vr] Contingency Planning for Services funded through LSTA</font>
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<p class="x_MsoNormal">Hi Missy,</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Thanks for checking in. We didn’t record the meeting and we kept it pretty informal. It was really useful to hear about the different situations in different states in terms of funding structures and potential strategies for meeting funding
gaps. </p>
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<p class="x_MsoNormal">Here are a high level notes few notes that I took in case they are of interest to the wider group:</p>
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<p class="x_MsoNormal">Strategies to make up gaps in funding:</p>
<ul type="disc" style="margin-top:0in">
<li class="x_MsoListParagraph" style="margin-left:0in">Charging participating libraries a fee for the service/raising the fee to participate</li><ul type="circle" style="margin-top:0in">
<li class="x_MsoListParagraph" style="margin-left:0in">This could be based on FTE, service population/enrolled students or usage</li></ul>
<li class="x_MsoListParagraph" style="margin-left:0in">Moving a consortium to some other group. For example, a group of Community and Technical collages who use the service the most working as a group to pay for virtual reference services.</li><li class="x_MsoListParagraph" style="margin-left:0in">Gathering input from participating libraries and community members about their priorities if you have to make difficult funding decisions.</li><li class="x_MsoListParagraph" style="margin-left:0in">Various ways to show the impact of your services, including calculating the amount of money that the services save participating libraries or the hours of staff time they save.</li><li class="x_MsoListParagraph" style="margin-left:0in">Attempting to move federally funded services to state funding streams (but there are cuts at the state level in lots of places, too). Highlighting clearly impactful programs when seeking funding and then
using other sources for more background/hidden but important work.</li></ul>
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<p class="x_MsoNormal">We ended with some conversation about what kinds of advocacy work well within our roles/personalities and how we are thinking about weathering the storm.</p>
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<p class="x_MsoNormal">For others who attended, feel free to share anything else you’d like to add! We also discussed the possibility of meeting again and/or just being in more regular touch via this list-serv. I’m certainly interested in finding ways to continue
to connect and to learn from colleagues!</p>
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<p class="x_MsoNormal">Thanks,</p>
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<p class="x_MsoNormal" style="margin-bottom:5.0pt"><b><span style="font-size:14.0pt; font-family:"Century Gothic",sans-serif; color:black">Gesse Stark-Smith, MIS (she/her)</span></b></p>
<p class="x_MsoNormal" style="line-height:115%">Virtual Reference Coordinator</p>
<p class="x_MsoNormal" style="line-height:115%">State Library of Oregon</p>
<p class="x_MsoNormal" style="line-height:115%"><a href="mailto:gesse.stark-smith@slo.oregon.gov"><span style="color:#467886">gesse.stark-smith@slo.oregon.gov</span></a> | 971-600-4992<br>
<a href="https://www.oregon.gov/library/libraries" originalsrc="https://www.oregon.gov/library/libraries"><span style="color:#0563C1">www.oregon.gov/library/libraries</span></a></p>
<p class="x_MsoNormal" style="line-height:115%"><b>Work Schedule: Mon 8-2, Weds & Thurs 8:30-4</b></p>
<p class="x_MsoNormal"><b> </b></p>
<p class="x_MsoNormal"><a href="http://www.oregon.gov/library/libraries" originalsrc="http://www.oregon.gov/library/libraries"><span style="color:black; text-decoration:none"><img border="0" width="323" height="43" id="x_Picture_x0020_93714694" alt="Logo for the Library Support & Development Services division at the State Library of Oregon" style="width:3.3666in; height:.45in" data-outlook-trace="F:1|T:1" src="cid:image001.png@01DC33AC.FA5F66E0"></span></a></p>
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<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> Missy Williams <Missy.Williams@lib.de.us>
<br>
<b>Sent:</b> Thursday, October 2, 2025 2:05 PM<br>
<b>To:</b> STARKSMITH Gesse * SLO <Gesse.STARK-SMITH@slo.oregon.gov>; Carla Steinberg Pfahl <pfahl001@umn.edu><br>
<b>Cc:</b> Collaborative Virtual Reference <collaborative-vr@omls.oregon.gov><br>
<b>Subject:</b> Re: [collaborative-vr] Contingency Planning for Services funded through LSTA</span></p>
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<p class="x_MsoNormal" style=""><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif; color:#212121">You don't often get email from
</span><span style="color:black"><a href="mailto:missy.williams@lib.de.us"><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif">missy.williams@lib.de.us</span></a></span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif; color:#212121">.
</span><span style="color:black"><a href="https://aka.ms/LearnAboutSenderIdentification"><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif">Learn why this is important</span></a></span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif; color:#212121">
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black">Hi Everyone,</span></p>
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<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif; color:black"> I was hoping to attend but was stuck in another meeting. Was this meeting recorded?</span></p>
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<p class="x_MsoNormal" style="background:white"><span style="font-size:10.0pt; font-family:"Georgia",serif; color:black">Kind Regards,</span></p>
<p class="x_MsoNormal" style="background:white"><i><span style="font-family:"Calibri",sans-serif; color:purple">~Missy</span></i><span style="font-family:"Calibri",sans-serif; color:black"> </span><span style="font-family:"Calibri",sans-serif"></span></p>
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<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black"> </span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:10.0pt; font-family:"Georgia",serif; color:black">Missy Williams</span></p>
<p class="x_MsoNormal" style="background:white"><i><span style="font-size:10.0pt; font-family:"Georgia",serif; color:black">Head of Virtual Reference Services</span></i><span style="font-size:10.0pt; font-family:"Georgia",serif; color:black"></span></p>
<p class="x_MsoNormal" style="background:white"><i><span style="font-size:10.0pt; font-family:"Georgia",serif; color:black">Delaware Division of Libraries</span></i><span style="font-size:10.0pt; font-family:"Georgia",serif; color:black"></span></p>
<p class="x_MsoNormal" style="background:white"><i><span style="font-size:10.0pt; font-family:"Georgia",serif; color:black">Ask a Librarian Delaware</span></i><span style="font-size:10.0pt; font-family:"Georgia",serif; color:black"></span></p>
<p class="x_MsoNormal" style="background:white"><span style="color:black"><a href="mailto:missy.williams@lib.de.us" title="mailto:missy.williams@lib.de.us"><span style="font-size:10.0pt; font-family:"Georgia",serif">missy.williams@lib.de.us</span><span style="font-size:10.0pt; font-family:"Times New Roman",serif"></span></a></span><span style="font-size:10.0pt; font-family:"Georgia",serif; color:black"></span></p>
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<p class="x_MsoNormal" style="background:white"><span style="color:black"><a href="https://lib.de.us//" originalsrc="https://lib.de.us//" title=""https://lib.de.us//" t "><span style="font-family:"Calibri",sans-serif; text-decoration:none"><img border="0" width="208" height="67" id="x_x_image_0" style="width:2.1666in; height:.7in" data-outlook-trace="F:1|T:1" src="cid:image002.png@01DC33AC.FA5F66E0"></span></a></span><span style="font-family:"Calibri",sans-serif; color:black"></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black"> collaborative-vr <</span><a href="mailto:collaborative-vr-bounces@omls.oregon.gov"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">collaborative-vr-bounces@omls.oregon.gov</span></a><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">>
on behalf of Carla Steinberg Pfahl via collaborative-vr <</span><a href="mailto:collaborative-vr@omls.oregon.gov"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">collaborative-vr@omls.oregon.gov</span></a><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">><br>
<b>Sent:</b> Wednesday, October 1, 2025 1:39 PM<br>
<b>To:</b> STARKSMITH Gesse * SLO <</span><a href="mailto:Gesse.STARK-SMITH@slo.oregon.gov"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">Gesse.STARK-SMITH@slo.oregon.gov</span></a><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">><br>
<b>Cc:</b> Collaborative Virtual Reference <</span><a href="mailto:collaborative-vr@omls.oregon.gov"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">collaborative-vr@omls.oregon.gov</span></a><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">><br>
<b>Subject:</b> Re: [collaborative-vr] Contingency Planning for Services funded through LSTA</span>
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<p class="x_MsoNormal">Thank you Gesse for coordinating this conversation! See you then. <br>
Carla</p>
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<p class="x_MsoNormal">On Wed, Oct 1, 2025 at 12:14<span style="font-family:"Arial",sans-serif"> </span>PM STARKSMITH Gesse * SLO via collaborative-vr <<a href="mailto:collaborative-vr@omls.oregon.gov">collaborative-vr@omls.oregon.gov</a>> wrote:</p>
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<p class="x_xmsonormal">Hi All,</p>
<p class="x_xmsonormal"> </p>
<p class="x_xmsonormal">Just a reminder that I am hosting a zoom meeting tomorrow at 1pm Pacific Time for anyone who wants to discuss contingency planning for LSTA-funded virtual reference services.
</p>
<p class="x_xmsonormal"> </p>
<p class="x_xmsonormal">Here is the zoom meeting information:</p>
<p class="x_xmsonormal">Gesse Stark-Smith is inviting you to a scheduled Zoom meeting.</p>
<p class="x_xmsonormal"> </p>
<p class="x_xmsonormal">Topic: Contingency Planning for LSTA-funded Virtual Reference Services</p>
<p class="x_xmsonormal">Time: Oct 2, 2025 01:00 PM Pacific Time (US and Canada)</p>
<p class="x_xmsonormal">Join Zoom Meeting</p>
<p class="x_xmsonormal"><a href="https://us02web.zoom.us/j/81825741094?pwd=rnbuHadgB33gcBUmZVm7Y9eKtGYJG9.1" originalsrc="https://us02web.zoom.us/j/81825741094?pwd=rnbuHadgB33gcBUmZVm7Y9eKtGYJG9.1" target="_blank">https://us02web.zoom.us/j/81825741094?pwd=rnbuHadgB33gcBUmZVm7Y9eKtGYJG9.1</a></p>
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<p class="x_xmsonormal">Meeting ID: 818 2574 1094</p>
<p class="x_xmsonormal">Passcode: 247701</p>
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<p class="x_xmsonormal">---</p>
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<p class="x_xmsonormal" style="margin-bottom:5.0pt"><b><span style="font-size:14.0pt; font-family:"Century Gothic",sans-serif; color:black">Gesse Stark-Smith, MIS (she/her)</span></b></p>
<p class="x_xmsonormal" style="line-height:115%">Virtual Reference Coordinator</p>
<p class="x_xmsonormal" style="line-height:115%">State Library of Oregon</p>
<p class="x_xmsonormal" style="line-height:115%"><a href="mailto:gesse.stark-smith@slo.oregon.gov" target="_blank">gesse.stark-smith@slo.oregon.gov</a> | 971-600-4992<br>
<a href="https://www.oregon.gov/library/libraries" originalsrc="https://www.oregon.gov/library/libraries" target="_blank"><span style="color:#0563C1">www.oregon.gov/library/libraries</span></a></p>
<p class="x_xmsonormal" style="line-height:115%"><b>Work Schedule: Mon 8-2, Weds & Thurs 8:30-4</b></p>
<p class="x_xmsonormal"><b> </b></p>
<p class="x_xmsonormal"><a href="http://www.oregon.gov/library/libraries" originalsrc="http://www.oregon.gov/library/libraries" target="_blank"><span style="color:black; text-decoration:none"><img border="0" width="323" height="43" id="x_x_m_-6976209073544806479Picture_x0020_2065266902" alt="Logo for the Library Support & Development Services division at the State Library of Oregon" style="width:3.3666in; height:.45in" data-outlook-trace="F:1|T:1" src="cid:image001.png@01DC33AC.FA5F66E0"></span></a></p>
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<p class="x_xmsonormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> collaborative-vr <</span><a href="mailto:collaborative-vr-bounces@omls.oregon.gov" target="_blank"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">collaborative-vr-bounces@omls.oregon.gov</span></a><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">>
<b>On Behalf Of </b>STARKSMITH Gesse * SLO via collaborative-vr<br>
<b>Sent:</b> Thursday, September 11, 2025 9:54 AM<br>
<b>To:</b> Collaborative Virtual Reference <</span><a href="mailto:collaborative-vr@omls.oregon.gov" target="_blank"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">collaborative-vr@omls.oregon.gov</span></a><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">><br>
<b>Subject:</b> Re: [collaborative-vr] Contingency Planning for Services funded through LSTA</span></p>
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<p class="x_xmsonormal">Hi All,</p>
<p class="x_xmsonormal"> </p>
<p class="x_xmsonormal">I’ve heard back from a couple others who are interested in discussing this topic and we will be holding a zoom meeting on Thurs. 10/2 at 1pm Pacific time. You are all welcome to join if you are interested!</p>
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<p class="x_xmsonormal">Zoom info:</p>
<p class="x_xmsonormal">Gesse Stark-Smith is inviting you to a scheduled Zoom meeting.</p>
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<p class="x_xmsonormal">Topic: My Meeting</p>
<p class="x_xmsonormal">Time: Oct 2, 2025 02:00 PM Pacific Time (US and Canada)</p>
<p class="x_xmsonormal">Join Zoom Meeting</p>
<p class="x_xmsonormal"><a href="https://us02web.zoom.us/j/81825741094?pwd=rnbuHadgB33gcBUmZVm7Y9eKtGYJG9.1" originalsrc="https://us02web.zoom.us/j/81825741094?pwd=rnbuHadgB33gcBUmZVm7Y9eKtGYJG9.1" target="_blank">https://us02web.zoom.us/j/81825741094?pwd=rnbuHadgB33gcBUmZVm7Y9eKtGYJG9.1</a></p>
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<p class="x_xmsonormal">Meeting ID: 818 2574 1094</p>
<p class="x_xmsonormal">Passcode: 247701</p>
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<p class="x_xmsonormal">---</p>
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<p class="x_xmsonormal">One tap mobile</p>
<p class="x_xmsonormal">+12532158782,,81825741094# US (Tacoma)</p>
<p class="x_xmsonormal">+13462487799,,81825741094# US (Houston)</p>
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<p class="x_xmsonormal">Join instructions</p>
<p class="x_xmsonormal"><a href="https://us02web.zoom.us/meetings/81825741094/invitations?signature=m3IctOeY2rUS0QP8ci31-hPrbEWf5odrGCsKujiZMB4" originalsrc="https://us02web.zoom.us/meetings/81825741094/invitations?signature=m3IctOeY2rUS0QP8ci31-hPrbEWf5odrGCsKujiZMB4" target="_blank">https://us02web.zoom.us/meetings/81825741094/invitations?signature=m3IctOeY2rUS0QP8ci31-hPrbEWf5odrGCsKujiZMB4</a></p>
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<p class="x_xmsonormal" style="margin-bottom:5.0pt"><b><span style="font-size:14.0pt; font-family:"Century Gothic",sans-serif; color:black">Gesse Stark-Smith, MIS (she/her)</span></b></p>
<p class="x_xmsonormal" style="line-height:115%">Virtual Reference Coordinator</p>
<p class="x_xmsonormal" style="line-height:115%">State Library of Oregon</p>
<p class="x_xmsonormal" style="line-height:115%"><a href="mailto:gesse.stark-smith@slo.oregon.gov" target="_blank">gesse.stark-smith@slo.oregon.gov</a> | 971-600-4992<br>
<a href="https://www.oregon.gov/library/libraries" originalsrc="https://www.oregon.gov/library/libraries" target="_blank"><span style="color:#0563C1">www.oregon.gov/library/libraries</span></a></p>
<p class="x_xmsonormal" style="line-height:115%"><b>Work Schedule: Mon 8-2, Weds & Thurs 8:30-4</b></p>
<p class="x_xmsonormal"><b> </b></p>
<p class="x_xmsonormal"><a href="http://www.oregon.gov/library/libraries" originalsrc="http://www.oregon.gov/library/libraries" target="_blank"><span style="color:black; text-decoration:none"><img border="0" width="323" height="43" id="x_x_m_-6976209073544806479Picture_x0020_562063628" alt="Logo for the Library Support & Development Services division at the State Library of Oregon" style="width:3.3666in; height:.45in" data-outlook-trace="F:1|T:1" src="cid:image001.png@01DC33AC.FA5F66E0"></span></a></p>
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<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_xmsonormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> collaborative-vr <</span><a href="mailto:collaborative-vr-bounces@omls.oregon.gov" target="_blank"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">collaborative-vr-bounces@omls.oregon.gov</span></a><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">>
<b>On Behalf Of </b>STARKSMITH Gesse * SLO via collaborative-vr<br>
<b>Sent:</b> Wednesday, September 3, 2025 10:09 AM<br>
<b>To:</b> Collaborative Virtual Reference <</span><a href="mailto:collaborative-vr@omls.oregon.gov" target="_blank"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">collaborative-vr@omls.oregon.gov</span></a><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">><br>
<b>Subject:</b> [collaborative-vr] Contingency Planning for Services funded through LSTA</span></p>
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<p class="x_xmsonormal">Hi All,</p>
<p class="x_xmsonormal"> </p>
<p class="x_xmsonormal">Hope September is treating you well so far!</p>
<p class="x_xmsonormal"> </p>
<p class="x_xmsonormal">I’m writing because I’d love to connect with others who might be working on contingency plans for virtual reference services that are currently funded through LSTA given the uncertainty of this funding after our current fiscal year.
Please reach out to me if this is something you would like to discuss over email or in a virtual meeting.</p>
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<p class="x_xmsonormal">Thanks!</p>
<p class="x_xmsonormal" style="margin-bottom:5.0pt"><b><span style="font-size:14.0pt; font-family:"Century Gothic",sans-serif; color:black">Gesse Stark-Smith, MIS (she/her)</span></b></p>
<p class="x_xmsonormal" style="line-height:115%">Virtual Reference Coordinator</p>
<p class="x_xmsonormal" style="line-height:115%">State Library of Oregon</p>
<p class="x_xmsonormal" style="line-height:115%"><a href="mailto:gesse.stark-smith@slo.oregon.gov" target="_blank">gesse.stark-smith@slo.oregon.gov</a> | 971-600-4992<br>
<a href="https://www.oregon.gov/library/libraries" originalsrc="https://www.oregon.gov/library/libraries" target="_blank"><span style="color:#0563C1">www.oregon.gov/library/libraries</span></a></p>
<p class="x_xmsonormal" style="line-height:115%"><b>Work Schedule: Mon 8-2, Weds & Thurs 8:30-4</b></p>
<p class="x_xmsonormal"><b> </b></p>
<p class="x_xmsonormal"><a href="http://www.oregon.gov/library/libraries" originalsrc="http://www.oregon.gov/library/libraries" target="_blank"><span style="color:black; text-decoration:none"><img border="0" width="323" height="43" id="x_x_m_-6976209073544806479Picture_x0020_1" alt="Logo for the Library Support & Development Services division at the State Library of Oregon" style="width:3.3666in; height:.45in" data-outlook-trace="F:1|T:1" src="cid:image001.png@01DC33AC.FA5F66E0"></span></a></p>
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<p class="x_MsoNormal"><span style="color:#888888">-- <br>
Carla Steinberg Pfahl, Librarian<br>
Outreach & Instruction / AskMN.org Coordinator<br>
</span><a href="http://www.minitex.umn.edu/" originalsrc="http://www.minitex.umn.edu/" target="_blank">Minitex</a><span style="color:#888888"> / University of Minnesota<br>
60 Wilson Library</span></p>
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<p class="x_MsoNormal"><span style="color:#888888">309 19th Ave So<br>
Minneapolis, MN 55455<br>
</span><a href="mailto:pfahl001@umn.edu" target="_blank">pfahl001@umn.edu</a><a href="mailto:pfahl001@umn.edu" target="_blank"><span style="font-size:7.5pt; font-family:"Arial",sans-serif"><br>
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<p class="x_MsoNormal">Cell: 612-432-7025</p>
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<p class="x_MsoNormal">Minitex: 1-800-462-5348</p>
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<p class="x_MsoNormal"><a href="https://elibrarymn.org/" originalsrc="https://elibrarymn.org/" target="_blank">elibrarymn.org</a></p>
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<p class="x_MsoNormal"><a href="http://askmn.org/" originalsrc="http://askmn.org/" target="_blank">askmn.org</a></p>
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<p class="x_MsoNormal"><a href="http://ebooksmn.org/" originalsrc="http://ebooksmn.org/" target="_blank">ebooksmn.org</a></p>
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<p class="x_MsoNormal"><i>I acknowledge that the University of Minnesota – Twin Cities is located on the traditional, ancestral, and contemporary lands of the Da</i><i><span style="font-family:"Calibri",sans-serif">ḳ</span></i><i>ota people. </i></p>
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