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<div class="WordSection1">
<p class="MsoNormal">On behalf of the WD Payroll team,<o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:black">Aaron Wallace<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Sr. Datamart Business Analyst<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> LEWIS Seth * DAS <Seth.LEWIS@das.oregon.gov> <br>
<b>Sent:</b> Monday, December 5, 2022 11:49 AM<br>
<b>To:</b> ROBINSON Jason * DAS <Jason.ROBINSON@das.oregon.gov>; LAWSON Twyla * DAS <Twyla.LAWSON@das.oregon.gov><br>
<b>Subject:</b> Workday to OSPA data management - creating cases in Workday<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Jason & Twyla – can you send this out to the HR & payroll newslists?<o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="1" width="100%" noshade="" style="color:black" align="center">
</div>
<p class="MsoNormal">Hello HR and payroll partners, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The DAS Payroll and Time Tracking Project team, OSPS team and the Workday support team wanted to say thank you for everyone for all their patience and feedback as we navigate our way through this monumental change. We wanted to provide
a message on this fluid process of data management between Workday and OSPA. <o:p>
</o:p></p>
<p class="MsoNormal">We are receiving a high volume of new cases in Workday Case Management and for us to be able to respond effectively and efficiently to your cases we are asking that you include the following information:
<o:p></o:p></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo3">
Employee ID – OR#<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo3">
Employee Name (First then Last name)<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo3">
Description of the issue<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo3">
Effective date(s)<o:p></o:p></li></ol>
<p class="MsoNormal">If you send a spreadsheet with multiple entries, separate the entries into scenarios so that each tab of a spreadsheet has consistent scenarios:<o:p></o:p></p>
<ol style="margin-top:0in" start="4" type="1">
<ol style="margin-top:0in" start="1" type="a">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo3">
scenario 1: all terminations have completed business processes (BPs) in Workday<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo3">
scenario 2: terminations in progress in Workday – SUBJECT of case: “URGENT, manual check required”<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo3">
scenario 3: terminations not started in Workday – SUBJECT of case: “URGENT, manual check required”<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo3">
scenario 4: terminations in progress or not started in Workday (agency has time to finish business process in Workday) – Please complete the BP and then create a case<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo3">
scenario 5: compensation changes prior to December 1<o:p></o:p></li></ol>
</ol>
<p class="MsoNormal">Use the subject line when creating a case with ‘<b><span style="color:red;background:yellow;mso-highlight:yellow">URGENT, manual check(s) required</span></b>’ to help notify the Workday team when data must be pushed over to OSPA.<o:p></o:p></p>
<p class="MsoNormal"><img width="480" height="54" style="width:5.0in;height:.5625in" id="Picture_x0020_4" src="cid:image001.png@01D9089E.3182A200" alt="image"><o:p></o:p></p>
<p class="MsoNormal">In addition, please note the following...<o:p></o:p></p>
<ol style="margin-top:0in" start="1" type="A">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo7">
If you want the DAS Workday support team to review your case, select one of the following
<img width="470" height="338" style="width:4.8958in;height:3.5208in" id="Picture_x0020_3" src="cid:image007.png@01D9089F.99C11350"> <o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo7">
Make sure to follow up on your cases in Workday, until they are resolved.<img width="457" height="124" style="width:4.7604in;height:1.2916in" id="Picture_x0020_2" src="cid:image008.png@01D9089F.99C11350"><o:p></o:p></li></ol>
<p class="MsoNormal">If you have questions related to Workday time tracking or payroll please continue to use the daily payroll partner stand up TEAMS chat or
<a href="mailto:osps.workday@das.oregon.gov">osps.workday@das.oregon.gov<span style="color:windowtext;text-decoration:none">.</span></a><o:p></o:p></p>
<p class="MsoNormal">If you have questions about OSPA reach out to <a href="mailto:osps.help@das.oregon.gov">
osps.help@das.oregon.gov</a>.<o:p></o:p></p>
<p class="MsoNormal">If you need to get data from Workday over to OSPA then create a case in Workday.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Create Case Knowledge Articles.<o:p></o:p></p>
<p class="MsoNormal">Create a case for documentation - <span style="font-size:9.0pt;font-family:Roboto;color:#4A4A4A">
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwd5.myworkday.com%2Foregon%2Fd%2Finst%2F63d47d63e6471001b44c09dc0a8a0000%2Frel-task%2F2998%2440834.htmld&data=05%7C01%7CAaron.WALLACE%40das.oregon.gov%7C51b5164e2ef54f880f6f08dad701edbf%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638058700531464846%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=3FaDT3ST6kvmQ%2BG1Wv3%2BRdA9%2Bg5KYgfMCg8DknicNIc%3D&reserved=0">https://wd5.myworkday.com/oregon/d/inst/63d47d63e6471001b44c09dc0a8a0000/rel-task/2998$40834.htmld</a><o:p></o:p></span></p>
<p class="MsoNormal">Case types for Workday Help/Case Management - <span style="font-size:9.0pt;font-family:Roboto;color:#4A4A4A">
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwd5.myworkday.com%2Foregon%2Fd%2Finst%2F98f65c7c9fa1100125d96ca755330000%2Frel-task%2F2998%2440834.htmld&data=05%7C01%7CAaron.WALLACE%40das.oregon.gov%7C51b5164e2ef54f880f6f08dad701edbf%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638058700531464846%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Sj5qvB0VuRx35JXSy4eEG10m6YqF6T7MT34QQuRqHzo%3D&reserved=0">https://wd5.myworkday.com/oregon/d/inst/98f65c7c9fa1100125d96ca755330000/rel-task/2998$40834.htmld</a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Seth Lewis<o:p></o:p></p>
<p class="MsoNormal">503-983-1582<o:p></o:p></p>
<p class="MsoNormal">Project webpage: <a href="https://www.oregon.gov/das/HR/Pages/Payroll-time-tracking.aspx">
https://www.oregon.gov/das/HR/Pages/Payroll-time-tracking.aspx</a><o:p></o:p></p>
<p class="MsoNormal">Project email: <a href="mailto:osps.workday@das.oregon.gov">
osps.workday@das.oregon.gov</a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#242424;background:white">Subscribe to our newsletter: </span><a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpublic.govdelivery.com%2Faccounts%2FORDAS%2Fsubscriber%2Fnew%3Ftopic_id%3DORDAS_102&data=05%7C01%7CAaron.WALLACE%40das.oregon.gov%7C51b5164e2ef54f880f6f08dad701edbf%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C638058700531464846%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=jGDn6cqQ1kf9gEKrZ%2B3jfsyvwUCD1XZJp9ghjV3yYLM%3D&reserved=0" target="_blank" title="https://public.govdelivery.com/accounts/ordas/subscriber/new?topic_id=ordas_102"><span style="color:#5B5FC7;background:white">https://public.govdelivery.com/accounts/ORDAS/subscriber</span></a><o:p></o:p></p>
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