From cari.white at state.or.us Tue Mar 8 07:59:10 2011 From: cari.white at state.or.us (WHITE Cari) Date: Tue, 8 Mar 2011 07:59:10 -0800 Subject: [ELPA] Update on OAKS Online Server Slowness Message-ID: To: DTC Listserv, OAKS Online Listserv, ELPA Listserv Subject: Update on OAKS Online Server Slowness OAKS Online is continuing to have periodic slowness. ODE's test vendor, American Institutes for Research, is monitoring the system constantly and when the system slows, AIR will immediately switch to a different server so student testing can continue unhindered. If your students encounter problems, please notify your regional ESD Partner Help Desk immediately. AIR re-opened the Participation Reports this morning (Tuesday, March 8, 2011). AIR has optimized the reports to improve performance. The American Institutes for Research's staff are working to identify the source of these issues. ODE and AIR apologize that we have not yet been able to solve the issue yet. Thank you for your patience. Kathleen Vanderwall Kathleen Heide Vanderwall, Ph.D. Manager, Test Design and Administration Office of Assessment and Information Systems Oregon Department of Education Phone: 503.947-5721 kathleen.vanderwall at state.or.us Messages to & from this e-mail address may be made available to the public under Oregon law -------------- next part -------------- An HTML attachment was scrubbed... URL: