[ELPA] Update on OAKS Online Server Slowness

[WHITE Cari]

To: DTC Listserv, OAKS Online Listserv, ELPA Listserv
Subject: Update on OAKS Online Server Slowness


OAKS Online is continuing to have periodic slowness.  ODE's test vendor, American Institutes for Research, is monitoring the system constantly and when the system slows, AIR will immediately switch to a different server so student testing can continue unhindered. If your students encounter problems, please notify your regional ESD Partner Help Desk immediately.

AIR re-opened the Participation Reports this morning (Tuesday, March 8, 2011). AIR has optimized the reports to improve performance.

The American Institutes for Research's staff  are working to identify the source of these issues.  ODE and AIR apologize that we have not yet been able to solve the issue yet.

Thank you for your patience.

Kathleen Vanderwall


Kathleen Heide Vanderwall, Ph.D.
Manager, Test Design and Administration
Office of Assessment and Information Systems
Oregon Department of Education
Phone: 503.947-5721
kathleen.vanderwall at state.or.us<mailto:kathleen.vanderwall at state.or.us>
Messages to & from this e-mail address may be made available to the public under Oregon law



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