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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Please see the update from USAC on their IT upgrade. As always,
feel free to contact me with questions. </span><span style='font-size:11.0pt;
font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><a href="http://www.usac.org"><span style='text-decoration:
none'><img border=0 id="_x0000_i1025"
src="http://www.usac.org/_res/images/campaign-images/usac-mailing-banner-update.gif"
alt=header></span></a><o:p></o:p></p>
</td>
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<tr>
<td style='border:none;padding:11.25pt 22.5pt 7.5pt 22.5pt'>
<p><span style='font-size:15.0pt;color:#E2691F'>USAC IT Upgrade <o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal align=right style='text-align:right'><strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:#333333'>August 20,
2009</span></strong><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";
color:#333333'><o:p></o:p></span></p>
<p class=MsoNormal><br>
<o:p></o:p></p>
<p><strong><span style='font-family:"Verdana","sans-serif";color:#E2691F'>Updates
and Reminders</span></strong><span style='color:#E2691F'><o:p></o:p></span></p>
<p>USAC continues to prepare for the major upgrade of its systems announced
in the <a
href="http://www.usac.org/sl/tools/news-briefs/preview.aspx?id=247&WT.mc_id=sl-newsbrief-20090820">August
13 Special Edition SL News Brief</a>. We would like to again remind both
applicants and service providers of the steps they can take to minimize the
effects of the upgrade work on their program activities.<o:p></o:p></p>
<p><strong><span style='font-family:"Verdana","sans-serif"'>We strongly
suggest that you file program forms online before the end of August or wait
until after the upgrade is complete.</span></strong> We expect the upgrade
work to be performed during the first two weeks of September, and next week
we should have target dates for starting and completing the upgrade. Forms
filed during August that are not processed before the upgrade work starts
will remain in the system and processing will continue after the upgrade work
is finished.<o:p></o:p></p>
<p><strong><span style='font-family:"Verdana","sans-serif"'>Additional
information on Forms 470</span></strong><o:p></o:p></p>
<p>USAC is downloading the information from Forms 470 posted on or after July
21, 2009 and creating a *.PDF version of each form. We will also create
a *.PDF file for any Forms 470 submitted on paper that are visually complete
and correct that we receive during the upgrade period. All of these *.PDF
files will be listed in a table that will be linked on the Schools and
Libraries main page of the USAC website when the upgrade work starts so that
(1) service providers have access to the information on the forms and (2)
applicants' 28-day waiting periods will not be interrupted.<o:p></o:p></p>
<p>After the upgrade is complete, USAC will data enter the paper Forms
470 received and posted during the upgrade. At that time, each form will be
assigned its unique 15-digit application number, and USAC will adjust
the system-generated posting date to the date the form was first posted in
*.PDF format to the USAC website. <o:p></o:p></p>
<p>Below is a sample of a few rows of the Form 470 table. Each
15-digit application number will be an active link to the *.PDF
version of that form.<o:p></o:p></p>
<p><img border=0 id="_x0000_i1026"
src="http://www.usac.org/_res/images/campaign-images/form-470-table.jpg"><o:p></o:p></p>
<p><strong><span style='font-family:"Verdana","sans-serif"'>General reminders</span></strong><o:p></o:p></p>
<div>
<ul type=disc>
<li class=MsoNormal style='color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;line-height:11.25pt;mso-list:l0 level1 lfo1'><strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>For all
program forms, check your work carefully before submitting.</span></strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'> If you wait
until the last day of August to file your form online – or if you
file on paper during the upgrade – and your form is
incomplete or has inconsistent information, USAC will probably be unable
to notify you until the upgrade work is finished.<o:p></o:p></span></li>
</ul>
</div>
<div>
<ul type=disc>
<li class=MsoNormal style='color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;line-height:11.25pt;mso-list:l0 level1 lfo1'><strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>For all forms
and requests (e.g., appeals, deadline extensions, SPIN changes, service
substitutions), submit them as soon as possible.</span></strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'> Follow the
submission guidance in the <a
href="http://www.universalservice.org/sl/tools/reference-area.aspx?WT.mc_id=sl-newsbrief-20090820">Reference
Area</a> for each type of request, but note that <a
href="http://www.slforms.universalservice.org/EMailResponse/EMail_Intro.aspx">Submit
a Question</a> <strong><span style='font-family:"Verdana","sans-serif"'>WILL NOT</span></strong>
be available as an option to submit requests during the upgrade.
Remember also that USAC will not be able to work on reviews of forms and
requests during the upgrade.<o:p></o:p></span></li>
</ul>
</div>
<div>
<ul type=disc>
<li class=MsoNormal style='color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;line-height:11.25pt;mso-list:l0 level1 lfo1'><strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>If you have
any status requests, make them as soon as possible as well.</span></strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'> USAC staff
and the Client Service Bureau will not have access to most USAC systems
during the upgrade, and will only be able to verify receipt of paper
forms.<o:p></o:p></span></li>
</ul>
</div>
<div>
<ul type=disc>
<li class=MsoNormal style='color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;line-height:11.25pt;mso-list:l0 level1 lfo1'><strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>Applicants:
don't wait until the last day of August to file BEAR Forms online.</span></strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'> Your service
provider may need time to review your form before it is approved, and
access will be delayed until after the upgrade work is complete.
Better yet, file online now and notify your service provider that
you have an online BEAR Form awaiting approval.<o:p></o:p></span></li>
</ul>
</div>
<div>
<ul type=disc>
<li class=MsoNormal style='color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;line-height:11.25pt;mso-list:l0 level1 lfo1'><strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>Service
providers: download Form 470 information before the end of August.</span></strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'> The <a
href="http://www.universalservice.org/sl/tools/search-tools/form470-download-reports.aspx?WT.mc_id=sl-newsbrief-20090820">Form
470 Download Reports tool</a> gives service providers summary data on
Forms 470. This data can be downloaded, saved in a spreadsheet, and
sorted. This tool will not be available during the upgrade.<o:p></o:p></span></li>
</ul>
</div>
<p>If you have additional questions about the upgrade, please call the Client
Service Bureau at 1-888-203-8100. <o:p></o:p></p>
<p>Thank you for your patience and understanding.<o:p></o:p></p>
<p> <o:p></o:p></p>
</td>
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</div>
<p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p>
<div align=center>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=600
style='width:6.25in'>
<tr>
<td style='padding:6.0pt 7.5pt 7.5pt 7.5pt'>
<p>You may download and print copies of <a
href="http://www.usac.org/sl/tools/news-briefs/?WT.mc_id=sl-newsbrief-20090820">Schools
and Libraries News Briefs</a> on USAC’s website. You may <a
href="http://www.usac.org/sl/tools/news-brief/subscribe.aspx?WT.mc_id=sl-newsbrief-20090820">subscribe</a>
to or <a
href="http://www.usac.org/sl/tools/news-brief/unsubscribe.aspx?WT.mc_id=sl-newsbrief-20090820">unsubscribe</a>
from this news brief. For program information, please visit the <a
href="http://www.usac.org/sl/?WT.mc_id=sl-newsbrief-20090820">Schools and
Libraries area</a> of the USAC website, <a
href="http://www.slforms.universalservice.org/EMailResponse/EMail_Intro.aspx">submit
a question</a>, or call us toll-free at 1-888-203-8100. Feel free to forward
this news brief to any interested parties.<o:p></o:p></p>
<p align=center style='text-align:center'><span style='font-size:7.5pt;
color:#888888'>Please do not reply to this email directly, as it was sent
from an unattended mailbox. <o:p></o:p></span></p>
<p align=center style='text-align:center'><span style='font-size:7.5pt;
color:#888888'>1997-2009, Universal Service Administrative Company, All
Rights Reserved. <o:p></o:p></span></p>
</td>
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</table>
</div>
<p class=MsoNormal><img border=0 width=1 height=1 id="_x0000_i1027"
src="http://lists.universalservice.org/db/131718/267122/1.gif"><img border=0
width=1 height=1 id="_x0000_i1028"
src="http://lists.universalservice.org/db/2197698/824398/1.gif"><span
style='font-size:18.0pt;font-family:"Monotype Corsiva";color:#1F497D'> Sabrina
Carson</span><span style='font-size:18.0pt;font-family:"Monotype Corsiva";
color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>e-Rate and Procurement Customer Support<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Willamette Education Service District</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>2611 Pringle Rd SE</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Salem, OR 97302</span><span style='font-size:11.0pt;font-family:
"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>P: 503.540.4495</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>F: 503.540.2962</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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