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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Looks like things are starting to come back up. Please keep me
advised of any problems you encounter while using the system so that I can
convey them to USAC management. </span><span style='font-size:11.0pt;
font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:18.0pt;font-family:"Monotype Corsiva";
color:#1F497D'>Sabrina Carson</span><span style='font-size:18.0pt;font-family:
"Monotype Corsiva";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>e-Rate and Procurement Customer Support<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Willamette Education Service District</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>2611 Pringle Rd SE</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Salem, OR 97302</span><span style='font-size:11.0pt;font-family:
"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>P: 503.540.4495</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>F: 503.540.2962</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> SL News Brief
[mailto:SLNewsBrief@lists.universalservice.org] <br>
<b>Sent:</b> Monday, September 14, 2009 5:53 AM<br>
<b>To:</b> Carson, Sabrina<br>
<b>Subject:</b> USAC’s Schools and Libraries News Brief for this week<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div align=center>
<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=600
style='width:6.25in;background:white;border:solid #FFCC66 1.0pt;border-top:
none'>
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<td style='border:none;padding:0in 0in 0in 0in'>
<p class=MsoNormal><a href="http://www.usac.org"><span style='text-decoration:
none'><img border=0 id="_x0000_i1025"
src="http://www.usac.org/_res/images/campaign-images/usac-mailing-banner-update.gif"
alt=header></span></a><o:p></o:p></p>
</td>
</tr>
<tr>
<td style='border:none;padding:11.25pt 22.5pt 7.5pt 22.5pt'>
<p><span style='font-size:15.0pt;color:#E2691F'>USAC IT Upgrade <o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal align=right style='text-align:right'><strong><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:#333333'>September
14, 2009</span></strong><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";
color:#333333'><o:p></o:p></span></p>
<p class=MsoNormal><br>
<o:p></o:p></p>
<p><strong><span style='font-family:"Verdana","sans-serif";color:#E2691F'>USAC
IT Upgrade Completed</span></strong><span style='color:#E2691F'><o:p></o:p></span></p>
<p>The SLD IT upgrade has been successfully completed and you may access our
systems and conduct business in the normal fashion starting at 9:00 am EDT
today. You are free to file forms online such as Form 470 and Form 486 as
well as check form status and access the other interactive functions.<o:p></o:p></p>
<p>Note that some update work will be going on during this week.
Specifically, on Monday:<o:p></o:p></p>
<div>
<ul type=disc>
<li class=MsoNormal style='color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;line-height:11.25pt;mso-list:l0 level1 lfo1'><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>The <a
href="http://www.usac.org/sl/tools/search-tools/form470-download-reports.aspx?WT.mc_id=sl-newsbrief-20090914">Form
470 Download tool</a> will be updating and will not be accessible for
downloads. Note, however, that if you performed a download on August 31,
you have current data.<o:p></o:p></span></li>
</ul>
</div>
<div>
<ul type=disc>
<li class=MsoNormal style='color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;line-height:11.25pt;mso-list:l0 level1 lfo1'><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>The <a
href="http://www.usac.org/sl/tools/commitments-search/Default.aspx?WT.mc_id=sl-newsbrief-20090914">Automated
Search of Commitments tool</a> will be missing data from the most recent
FY2008 wave and the most recent FY2009 wave.<o:p></o:p></span></li>
</ul>
</div>
<div>
<ul type=disc>
<li class=MsoNormal style='color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;line-height:11.25pt;mso-list:l0 level1 lfo1'><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>The <a
href="http://www.usac.org/sl/tools/search-tools/data-retrieval-tool.aspx?WT.mc_id=sl-newsbrief-20090914">Data
Retrieval Tool (DRT)</a> will be missing data from shortly before the
upgrade started.<o:p></o:p></span></li>
</ul>
</div>
<div>
<ul type=disc>
<li class=MsoNormal style='color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;line-height:11.25pt;mso-list:l0 level1 lfo1'><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>The <a
href="http://www.usac.org/sl/tools/search-tools/two-in-five-tool.aspx?WT.mc_id=sl-newsbrief-20090914">Two-in-Five
Tool</a> will take several days to update.<o:p></o:p></span></li>
</ul>
</div>
<div>
<ul type=disc>
<li class=MsoNormal style='color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;line-height:11.25pt;mso-list:l0 level1 lfo1'><span
style='font-size:8.5pt;font-family:"Verdana","sans-serif"'><a
href="http://www.slforms.universalservice.org/EMailResponse/EMail_Intro.aspx">Submit
a Question</a> may work slowly for the next few days. If you have a
question, please call the Client Service Bureau at 1-888-203-8100. If
you want to submit a request (service substitution, SPIN change, service
delivery deadline extension, invoice deadline extension) or an
attachment, we suggest that you use the mail, fax, or email submission
described in the appropriate guidance material on the USAC website.
Remember to save proof of the time and date of your submission.<o:p></o:p></span></li>
</ul>
</div>
<p>As with all major systems upgrades, there will be some things that we will
need to fix, and we will do that as quickly as possible. To that end, if you
have functions that do not work for you other than those noted above, please
report them to our Client Service Bureau at 1-888-203-8100 and we will get
them taken care of as soon as possible. If there are any major common
problems, we will post them on our website and give you a status report in a
timely manner as to when those problems will be fixed.<o:p></o:p></p>
<p>As was indicated in past communications, we will be paying invoices this
week and we plan to resume running waves this week in order to begin issuing
FCDLs dated next week.<o:p></o:p></p>
<p>We would like to thank all of you for your help and patience during the
upgrade. You have made the difference! <o:p></o:p></p>
<p>Thanks again!<o:p></o:p></p>
<p> <o:p></o:p></p>
</td>
</tr>
</table>
</div>
<p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p>
<div align=center>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=600
style='width:6.25in'>
<tr>
<td style='padding:6.0pt 7.5pt 7.5pt 7.5pt'>
<p>You may download and print copies of <a
href="http://www.usac.org/sl/tools/news-briefs/?WT.mc_id=sl-newsbrief-20090914">Schools
and Libraries News Briefs</a> on USAC’s website. You may <a
href="http://www.usac.org/sl/tools/news-brief/subscribe.aspx?WT.mc_id=sl-newsbrief-20090914">subscribe</a>
to or <a
href="http://www.usac.org/sl/tools/news-brief/unsubscribe.aspx?WT.mc_id=sl-newsbrief-20090914">unsubscribe</a>
from this news brief. For program information, please visit the <a
href="http://www.usac.org/sl/?WT.mc_id=sl-newsbrief-20090914">Schools and
Libraries area</a> of the USAC website, <a
href="http://www.slforms.universalservice.org/EMailResponse/EMail_Intro.aspx">submit
a question</a>, or call us toll-free at 1-888-203-8100. Feel free to forward
this news brief to any interested parties.<o:p></o:p></p>
<p align=center style='text-align:center'><span style='font-size:7.5pt;
color:#888888'>Please do not reply to this email directly, as it was sent
from an unattended mailbox. <o:p></o:p></span></p>
<p align=center style='text-align:center'><span style='font-size:7.5pt;
color:#888888'>1997-2009, Universal Service Administrative Company, All
Rights Reserved. <o:p></o:p></span></p>
</td>
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<p class=MsoNormal><img border=0 width=1 height=1 id="_x0000_i1026"
src="http://lists.universalservice.org/db/131718/267122/1.gif"><img border=0
width=1 height=1 id="_x0000_i1027"
src="http://lists.universalservice.org/db/2204109/824398/1.gif"><o:p></o:p></p>
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