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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hi,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Esri
business partner Azteca Systems will be offering free half-day seminars next
month in Portland and Seattle to present </span><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>Cityworks, their Enterprise Asset
Management suite. </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>These
seminars are targeted for public works/utilities staff and managers interesting
in learning more about Azteca’s GIS-centric approach to </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>improving
efficiencies. Topics covered include asset management, work order management,
capital improvement planning, 311/call center integration, and work force
management and automation. </span><span style='font-size:10.0pt;font-family:
"Arial","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Dates and registration information below.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>

<p class=MsoNormal><b><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Portland, Oregon</span></u></b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'><br>
DoubleTree Hotel Portland<br>
1000 NE Multnomah<br>
Portland, OR 97232<br>
(503) 581-6111<br>
<b>November 9, 2010<u><o:p></o:p></u></b></span></p>

<p class=MsoNormal><b><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p><span style='text-decoration:none'> </span></o:p></span></u></b></p>

<p class=MsoNormal><b><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Seattle, Washington</span></u></b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'><br>
Hilton Garden Inn Seattle/Renton<br>
1801 E Valley Rd<br>
Renton, WA 98055<br>
(425) 430-1414<br>
<b>November 10, 2010</b><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>

<p class=MsoNormal style='vertical-align:top'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>To register: <a
href="http://www.cityworks.com/seminar_reg/">http://www.cityworks.com/seminar_reg/</a></span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal style='vertical-align:top'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>

<p class=MsoNormal style='vertical-align:top'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Best regards,<o:p></o:p></span></p>

<p class=MsoNormal style='vertical-align:top'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>

<p class=MsoNormal style='vertical-align:top'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Heather<span style='color:black'><o:p></o:p></span></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>

<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'>Heather Glock  </span></b><span style='font-size:8.0pt;
font-family:"Arial","sans-serif";color:gray'>|  Sales 
|  Esri  </span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'>Office: 360-754-4727 x. 8948 </span><span style='font-size:8.0pt;
font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'>Cell: 360-633-5289<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'>hglock@esri.com</span><span style='font-size:8.0pt;font-family:
"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>

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