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<DIV>forgot to include the list email in my reply earlier, </DIV>
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<DIV>Just resending this in case others might want to know.</DIV>
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<DIV style="font-color: black"><B>From:</B> <A title=stealthgis@live.com
href="mailto:stealthgis@live.com">Jayson</A> </DIV>
<DIV><B>Sent:</B> Wednesday, October 05, 2011 11:17 AM</DIV>
<DIV><B>To:</B> <A title=songerl@lanecc.edu
href="mailto:songerl@lanecc.edu">Lynn Songer</A> </DIV>
<DIV><B>Subject:</B> Re: [gis_info] Lane CC GIS Lab - seeking
advice</DIV></DIV></DIV>
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<DIV>Well based of what you have said it sounds like your “Deep Freeze” is
conflicting with ArcMap.</DIV>
<DIV>Deep Freeze is designed to protect the core OS and config files, and runs
as a kernal-level driver <FONT face="Times New Roman">that protects </FONT><FONT
face="Times New Roman">hard drive</FONT><FONT face="Times New Roman"> integrity
by redirecting information being written to the hard drive, leaving the original
data intact. Also, every time you restart your PC Deep Freeze restores the hard
drive to original state, so all your temp files, and config files that were made
off the first launch of ArcMap, are gone, and it has to basically do First
Launch every time or everyday. </FONT></DIV>
<DIV><FONT face="Times New Roman"></FONT> </DIV>
<DIV><FONT face="Times New Roman">I would have your System/Network Administrator
make an exception on Deep Freeze and Novell for ESRI Products, which also
includes Python, and VB.</FONT></DIV>
<DIV><FONT face="Times New Roman"></FONT> </DIV>
<DIV><FONT face="Times New Roman">Also ESRI users need to be Admins. to have
full control of ArcMap because of what the program does and uses, especially if
you are using it at INFO level. If that is not possible, try doing a custom
launch shortcut so that just the ESRI Products “Run as
Administrator”.</FONT></DIV>
<DIV><FONT face="Times New Roman"></FONT> </DIV>
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<DIV><FONT size=3 face=Calibri>These programs are huge, and use a lot of
resources, and go to kernel-level to run and do tasks, as well as use other
programs to run.</FONT></DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV><FONT size=3 face=Calibri>You might want to consider putting the GIS
Computers and its server on its own Network group/subnet, or try to have them be
pretty much a direct line to the server, preferably on Giga-bit. It would make
it easier to manage, and keep their Network traffic off the main network and
opening up the bandwidth them to use.</FONT></DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV><FONT size=3 face=Calibri>hope some of this helps,</FONT></DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV><FONT size=3 face=Calibri>Jayson</FONT></DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
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<DIV style="font-color: black"><B>From:</B> <A title=songerl@lanecc.edu
href="mailto:songerl@lanecc.edu">Lynn Songer</A> </DIV>
<DIV><B>Sent:</B> Wednesday, October 05, 2011 8:29 AM</DIV>
<DIV><B>To:</B> <A title=gis_info@listsmart.osl.state.or.us
href="mailto:gis_info@listsmart.osl.state.or.us">gis_info@listsmart.osl.state.or.us</A>
</DIV>
<DIV><B>Subject:</B> [gis_info] Lane CC GIS Lab - seeking
advice</DIV></DIV></DIV>
<DIV> </DIV></DIV>
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<P class=MsoNormal>Good Morning</P>
<P class=MsoNormal>I am seeking information that can help debug a major issue in
the Lane CC GIS Lab. We are having serious difficulty running ArcMap (Info). The
program take about 8 to 10 minutes to load and often freezes when it loads.
Sometime it take 2 to 3 minutes to move a text box in layout view, and it will
often spontaneously close. These are just a few of the problems we are having.
</P>
<P class=MsoNormal>We are running 10 with service patch 2 on Windows 7.</P>
<P class=MsoNormal>We also have ENVI 7, Adobe CS5, Office 7, DNR Garmin,
Multispec installed.</P>
<P class=MsoNormal>The lab computers are imaged and ?frozen? with Deep
Freeze.</P>
<P class=MsoNormal>Our networks is administered with
<SPAN> </SPAN>Novell.</P>
<P class=MsoNormal>The computers are two-year old Dell OptiPlex. We have two of
these computers off campus and without Deep Freeze and Novell running ArcMap 10.
They are not having issues. <SPAN></SPAN></P>
<P class=MsoNormal>I have talked with ESRI support and they are not able to
offer any solutions. </P>
<P class=MsoNormal>Any help or ideas would be very appreciated. </P>
<P class=MsoNormal>Respectfully,</P><BR>
<DIV style="CLEAR: both">Lynn Songer, Ph.D.<BR>GIS & Geography
Instructor<BR>GEOSTAC Project, PI<BR>Social Science Department<BR>Lane Community
College<BR>4000 East 30th Ave<BR>Eugene, Oregon 97405<BR>Office phone (541)
463-5493</DIV><BR>
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