<html><head><base href="x-msg://441/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">*smacks forehead*<div><br></div><div>Aren't we all glad we pay all that money for this high quality, thoroughly tested software? If I were pointing fingers, Dell would *not* be the first place I'd start.</div><div><br></div><div>To quote a friend (not about ESRI), "If I had a million dollars, I'd start a company, then I'd hire away all their developers just so I could have the privilege of firing them."</div><div><br></div><div>Darrell</div><div><br></div><div><br><div><div>On Oct 5, 2011, at 12:43, Wilcox, Steven wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div lang="EN-US" link="blue" vlink="purple"><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I had a lot of trouble with ArcGIS 9 on a Dell OptiPlex GX620. It was corrupting Windows and giving me a black screen. My advice is to ditch the Dell.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Also ArcGIS doesn't like to load from a network source, try installing directly to C:/.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Happy Trails,<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:gis_info-bounces@listsmart.osl.state.or.us" style="color: blue; text-decoration: underline; ">gis_info-bounces@listsmart.osl.state.or.us</a><span class="Apple-converted-space"> </span>[mailto:gis_info-bounces@listsmart.osl.state.or.us]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Lynn Songer<br><b>Sent:</b><span class="Apple-converted-space"> </span>Wednesday, October 05, 2011 08:29<br><b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:gis_info@listsmart.osl.state.or.us" style="color: blue; text-decoration: underline; ">gis_info@listsmart.osl.state.or.us</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>[gis_info] Lane CC GIS Lab - seeking advice<o:p></o:p></span></div></div></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">Good Morning<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">I am seeking information that can help debug a major issue in the Lane CC GIS Lab. We are having serious difficulty running ArcMap (Info). The program take about 8 to 10 minutes to load and often freezes when it loads. Sometime it take 2 to 3 minutes to move a text box in layout view, and it will often spontaneously close. These are just a few of the problems we are having.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">We are running 10 with service patch 2 on Windows 7.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">We also have ENVI 7, Adobe CS5, Office 7, DNR Garmin, Multispec installed.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">The lab computers are imaged and ?frozen? with Deep Freeze.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">Our networks is administered with Novell.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">The computers are two-year old Dell OptiPlex. We have two of these computers off campus and without Deep Freeze and Novell running ArcMap 10. They are not having issues.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">I have talked with ESRI support and they are not able to offer any solutions.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">Any help or ideas would be very appreciated.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">Respectfully,<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><o:p> </o:p></span></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">Lynn Songer, Ph.D.<br>GIS & Geography Instructor<br>GEOSTAC Project, PI<br>Social Science Department<br>Lane Community College<br>4000 East 30th Ave<br>Eugene, Oregon 97405<br>Office phone (541) 463-5493<o:p></o:p></span></div></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><o:p> </o:p></span></div></div>_____________________________________________________<br>gis_info mailing list<br><a href="mailto:gis_info@listsmart.osl.state.or.us" style="color: blue; text-decoration: underline; ">gis_info@listsmart.osl.state.or.us</a><br><a href="http://listsmart.osl.state.or.us/mailman/listinfo/gis_info" style="color: blue; text-decoration: underline; ">http://listsmart.osl.state.or.us/mailman/listinfo/gis_info</a><br>Hosted by the Oregon State Library. 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